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About WebChaty

WebChaty is a communication tool for teams who want a channel to communicate frequently with their customers and gather regular feedback on current products. The tool also helps to generate more revenues through cross-selling and upselling. With the help of regular and targeted communication, users can increase their retention and decrease churn. They can also communicate new features and updates. Users can get started for free by providing their basic details and creating an account on the platform. Once logged in, all the details and data can be accessed via a centralized dashboard along with metrics such as total number of users serviced since the creation of the account, new users who were communicated with today, the total number of new users this month, number of banned users, and more. The details of all the visitors can be accessed via simple lists. Other features include Knowledge-base, Extensions, Widget Code, and more.

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Screenshots & Videos

WebChaty screenshot
WebChaty screenshot


SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • NA

Modes of Support

  • Online

WebChaty Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message


Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents


Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone
WebChaty Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Pricing Plans

Disclaimer: The pricing details were last updated on 07/05/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about WebChaty Pricing.

WebChaty Alternatives

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WebChaty Screenshots

WebChaty FAQs

What is WebChaty used for?

WebChaty is Live Chat Software. WebChaty offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about WebChaty features.

What are the top alternatives for WebChaty?

Does WebChaty provide API?

No, WebChaty does not provide API.

WebChaty Contact

Vendor Details

Not available

Contact Details

Not available

Social Media Handles


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