Botzup Pricing, Reviews and Features (September 2023)

Botzup Features Show All Features

Live Chat Features

Visitor TargetingVisitor targeting is used to get the right content to the right visitors with flexible segments that are always up-to-date. Visitor targeting enables businesses to personalize their content and target experiences to specific visitor segments. It involves creating the segments you require to reach the exact visitors you need and achieve your business goals.
TransfersTransfer of calls from one operator to another with just one click
Shortcut MessagesShortcut messages allow you to configure an unlimited set of pre-canned responses that agents can use to quickly reply to frequently asked questions. This means quicker, more consistent responses. Agents may ask visitors for more details or provide specific answers by using commands (or selecting from a menu). It's also a great way for new agents to get up to speed faster by relying on a body of information that's already been developed.
Persistent ChatPersistent chat lets you create topic-based discussion rooms that persist over time. Persistent chat rooms are where you can communicate and collaborate with a group of people who have a common area of interest.
Offline FormOffline forms feature allows your team to collect important information even when they have limited or no internet access.
Knowledge DatabaseA knowledge database is more than just a set of documents stored on servers. A knowledge database includes information on a specific material or general method of study, as well as information such as monograph revision history, comprehensive information on current work, or links to standard catalog numbers, among other things
Co-BrowsingCo-browsing allows agents and customers to practically be on the same page. Agents can access and communicate with customers' web browsers in a matter of seconds with the click of a button. As a result, they are able to provide real-time, customized assistance with complex processes. Agents only see pages that have been allowed with co-browsing, not any other open browser tabs or applications on a customer's device.
Video ChatMake conversations more personal with video calling between your agents and your visitors
Call Me OptionThe Call me feature gives users a way to join the audio portion of a meeting by phone. This is handy in scenarios when using a computer for audio might not be possible.
Agent SchedulingThings happen. Agents call in sick, and some just aren't working to their full capacity. Supervisors must be able to make changes on the fly. This is called agent scheduling. Agent scheduling helps generate reports that equate schedules to agent results and allow for the identification of schedule anomalies for agent assessment and coaching.

Botzup Technical details

Support

Online

Customer Type

Freelancers Large Enterprises Medium Business Small Business

API

Location / Phone Number

Wan Chai, Hong Kong

Deployment

SaaS/Web/Cloud

Official Website

http://www.botzup.com/

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Videos on Botzup

botzup guide - steps for form creation

botzup guide - simple steps to create Pizzabot

botzup automate your business dialog in 20 sec

Botzup FAQs

Q. What is Botzup used for?

Botzup is Live Chat Software. Botzup offers the following functionalities:

Visitor Targeting
Transfers
Shortcut Messages
Persistent Chat
Offline Form
Knowledge Database
Co-Browsing

Learn more about Botzup features.

Q. What are the top alternatives for Botzup?

Here`s a list of the best alternatives for Botzup:

Q. Does Botzup provide API?

No, Botzup does not provide API.

Botzup

Botzup Features Show All Features

Live Chat Features

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Botzup

Botzup Features Show All Features

Live Chat Features

Botzup Technical details

Botzup Pricing

Botzup Alternatives Botzup Alternatives

Botzup Reviews

Videos on Botzup

Botzup FAQs

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Disclaimer