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About HappyFox Chat

HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    92%
  • Reviews
    83%
  • Momentum
    62%
  • Popularity
    80%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

HappyFox Chat Awards

HappyFox Chat Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    92%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

HappyFox Chat Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 09/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about HappyFox Chat Pricing.

HappyFox Chat Alternatives

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HappyFox Chat Reviews

User Rating

4.5/5 (Based on 219 Ratings)

Ratings Distribution

  • Excellent

    68.5%
  • Very Good

    27.4%
  • Average

    1.8%
  • Poor

    0.9%
  • Terrible

    1.4%

Do You Use HappyFox Chat?

Write a Review

Review Summary

Overall, customer reviews indicate high satisfaction with HappyFox Chat's ease of use, functionality, and effectiveness in improving customer support. Many users praise its user-friendly interface, customizable features, and real-time analytics for efficient team collaboration and tracking performance. Additionally, reviewers appreciate the prompt and helpful customer support provided by the HappyFox team.

Pros

  • Userfriendly interface, easy to set up and manage.
  • Wide range of features, including live chat, ticketing, and reporting.
  • Excellent customer support, with quick response times and helpful agents.
  • Costeffective, with a variety of pricing plans to choose from.

Cons

  • Some users have reported issues with the software's reliability.
  • Limited customization options compared to some competitors.
  • Mobile app is not as featurerich as the desktop version.

HappyFox Chat User Reviews

AI-Generated from the text of User Reviews

Videos on HappyFox Chat

HappyFox Chat FAQs

What is HappyFox Chat used for?

HappyFox Chat is Live Chat Software. HappyFox Chat offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Agent Scheduling

Learn more about HappyFox Chat features.

What are the top alternatives for HappyFox Chat?

Does HappyFox Chat provide API?

Yes, HappyFox Chat provides API.

HappyFox Chat Contact

Vendor Details

Irvine, California

Contact Details

+1 949-535-2220

https://happyfoxchat.com/

Social Media Handles

Grid Report for HappyFox Chat

Customers

HappyFox Chat Integrations

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