Home/Live Chat Software/HappyFox Chat
Updated on: January 24, 2021
What is HappyFox Chat ?
HappyFox Chat - Live Chat Software : SaaSworthy.com
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HappyFox Chat

Live chat software for better lead generation
(118 Ratings) Write Review

HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc.

HappyFox Chat Features Show All Features

HappyFox Chat Technical details

Support 24/7 (Live rep) Online Customer Type Medium Business Small Business
API Location / Phone Number Irvine, CA / +1 (949) 535-2220
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

HappyFox Chat Pricing

Pricing ModelFree Trial , Subscription
Starter (Low Chat Volume)
$29 /Month

$29 per month billed monthly

$29 per month billed annually

Get 2x chats when you pay annually

Features

  • Unlimited Agents
  • 250 Chats per month
  • 500 Chats per month (Yearly plan)
Growth (Low Chat Volume)
$49 /Month

$49 per month billed monthly

$49 per month billed annually

Get 2x chats when you pay annually

Features

  • Unlimited Agents
  • 500 Chats per month
  • 1000 Chats per month (Yearly plan)
Scale (High Chat Volume)
$149 /User/Month

$149 per month billed monthly

$149 per month billed annually

Get 2x chats when you pay annually

Features

  • Unlimited Agents
  • 2,500 Chats per month
  • 5,000 Chats per month (Yearly plan)
Scale Plus (High Chat Volume)
$299 /Month

$299 per month billed monthly

$299 per month billed annually

Get 2x chats when you pay annually

Features

  • Unlimited Agents
  • 10,000 Chats per month
  • 20,000 Chats per month
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 24/07/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

HappyFox Chat FAQs

HappyFox Chat is Live Chat Software. HappyFox Chat offers the following functionalities:

  • Agent Scheduling
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Transfers
  • Visitor Targeting

Learn more about HappyFox Chat features.

The pricing for HappyFox Chat starts at $29.00 per month. HappyFox Chat has 4 different plans:

  • Starter (Low Chat Volume) at $29.00 per month.
  • Growth (Low Chat Volume) at $49.00 per month.
  • Scale (High Chat Volume) at $149.00 per user per month.
  • Scale Plus (High Chat Volume) at $299.00 per month.

No, HappyFox Chat does not offer a free plan.

Learn more about HappyFox Chat pricing.

Yes, HappyFox Chat provides API.

Ask the Community View Community

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HappyFox Chat Reviews

OVERALL RATING
4.5
Based on 118 Rating(s)
Rating Distribution
  • 68.3 %
  • 27.7 %
  • 2 %
  • 1 %
  • 1 %
SHARE YOUR EXPERIENCE Write a Review
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James CSource : g2crowd.com
(Reviewed on 11 November 2019)
"Happy Fox made us Happy Users"

What do you like best?

Integration with the Happy Fox Help Desk where we manage/handle all support requests for our business. The chat system is intuitive, fast, and easy to use.

What do you dislike?

I haven't found any downside yet except that the cost to upgrade to the automated response system is too high.

Recommendations to others considering the product:

As with other proprietary software be prepared for a slight learning curve. Be patient, take your time, and the end result is well worth it.

What problems are you solving with the product? What benefits have you realized?

Happy Fox Chat has dramatically reduced our time spent on Support instead of back and forth email communication. This has increased sales and customer satisfaction.

...more
MARK WSource : g2crowd.com
(Reviewed on 07 August 2019)
"Great way to capture customers"

What do you like best?

I like that you can answer customer questions immediately and hopefully close the sale instead of customer leaving because they couldn't figure something out or could not find complete info on product or all the services we offer.

What do you dislike?

Very little. I do wishe the box where I type was bigger and I could review my whole message with out backtracking before sending would be helpful.

What problems are you solving with the product? What benefits have you realized?

Answering customer questions right away. Closing more sales with people who visit our web site.

...more
Source : g2crowd.com
(Reviewed on 23 July 2019)
"Very happy with HappyFox Chat "

What do you like best?

Integration with Facebook

Lovely UI

Triggered chats

What do you dislike?

I am waiting for Whats app integration.

What problems are you solving with the product? What benefits have you realized?

Increased our chat load using triggered chats. We have started giving appointments and solve customer queries using the chat bot.

...more
G2 User in Hospital & Health CareSource : g2crowd.com
(Reviewed on 23 July 2019)
"Very happy with HappyFox Chat "

What do you like best?

Integration with Facebook

Lovely UI

Triggered chats

What do you dislike?

I am waiting for Whats app integration.

What problems are you solving with the product? What benefits have you realized?

Increased our chat load using triggered chats. We have started giving appointments and solve customer queries using the chat bot.

...more
Source : g2crowd.com
(Reviewed on 09 November 2018)
"Fun, easy and effective"

What do you like best?

Fox chat is a quick and easy way to connect with clients from all around the country. It allows me to see what they have been searching which gives me an idea to what they will be speaking to me about. I can also approach clients myself through the visitors icon which encourages more chats to commence. Fox chat also gives you the option to short type text which then turns into a sentence that you have personally created, found in the automate section.

What do you dislike?

There is not much to criticise with Fox Chat, however I feel like spell check would make it a lot easier to type when having a lot of chats open as sometimes replies can be rushed. Also when you get a pop up notification in the corner of the screen it doesn't allow you to access the chat through there, you have to click onto the app itself.

What business problems are you solving with the product? What benefits have you realized?

Fox chat is where we tend to book most of our viewings for a number of different properties, it brings us customers from all over the country, who 9 times out of 10 peruse business with us.

...more
Source : g2crowd.com
(Reviewed on 05 October 2017)
"Best B2C Chat Platform Out There!! "

What do you like best?

How user friendly the platform is for new members. I love how it can be integrated with other programs such as SalesForce.

What do you dislike?

The one dislike is that in order to have another co-worker assist in the chat, you need to send the chat over to them compared to both working on the chat together.

Recommendations to others considering the product

Be ready to be more organized!

What business problems are you solving with the product? What benefits have you realized?

How to best serve our customers. Their comments and questions lead us towards bettering our overall webpage platform.

...more
Source : g2crowd.com
(Reviewed on 20 September 2017)
"Power"

What do you like best?

Integration with Slack and Pipedrive. Would love to see more info pulled from Pipedrive CRM and FB Chat notification with HappyFoxChat through Slack.

What do you dislike?

No notification from Slack if message coming from FB

Recommendations to others considering the product

Yes

What business problems are you solving with the product? What benefits have you realized?

Customer service

...more
Source : g2crowd.com
(Reviewed on 05 September 2017)
"Amazing service"

What do you like best?

After searching relentlessly for a live chat vendor, we finally came across HappyFox Chat and we have not looked back since. With so many integrations, we have been able to accommodate almost all of our needs directly through the interface. Moreover, the staff at HappyFox are always willing to help.

What do you dislike?

We would really like to be able to automate follow up emails post-chat through HubSpot, which the integration currently does not allow for.

Recommendations to others considering the product

One of the best in the market and very cost effective.

What business problems are you solving with the product? What benefits have you realized?

Utilizing the integration with our HappyFox Help Desk account, we will be able to forward relevant chats to our ticketing system for any existing clients or support requests. This alleviates the pains of having to instruct our chatters to send a separate email themselves (sometimes, this annoys them because they want a quicker way to get things done.

...more
Source : g2crowd.com
(Reviewed on 31 August 2017)
"Very nice plugin for our shopware shop"

What do you like best?

We use HappyFox Chat for our website. I like it that we can access it in the browser and via app.

What do you dislike?

There is not much that I dislike... I mean we have the free version, so the expectations aren't that high.

What business problems are you solving with the product? What benefits have you realized?

We use it on our website. Customers can get in touch with us easily.

...more
Source : g2crowd.com
(Reviewed on 29 August 2017)
"Great service"

What do you like best?

Love how this links to my salesforce and also shows who messaged me when I am not connected.

What do you dislike?

The is nothing at all wrong with the service.

What business problems are you solving with the product? What benefits have you realized?

I have been able to answer customer or potential customers questions without needing to call.

...more
Read All Reviews

Videos on HappyFox Chat

HappyFox Chat Screenshots

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HappyFox Chat Demo - HappyFox Chat - Pro active Live Chat
HappyFox Chat Demo - Multi-Website Live Chat
HappyFox Chat Demo - HappyFox Chat Widget
HappyFox Chat screenshot: HappyFox Chat graph
HappyFox Chat screenshot: HappyFox Chat chat windows
HappyFox Chat screenshot: HappyFox Chat eCommerce integraton
HappyFox Chat screenshot: HappyFox Chat integrations
HappyFox Chat screenshot: HappyFox Chat chat history
HappyFox Chat Screenshots
HappyFox Chat Screenshots
HappyFox Chat Screenshots
HappyFox Chat Screenshots
HappyFox Chat Screenshots
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screenshots
screenshots
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HappyFox Chat Demo - HappyFox Chat - Pro active Live Chat
HappyFox Chat Demo - Multi-Website Live Chat
HappyFox Chat Demo - HappyFox Chat Widget
HappyFox Chat screenshot: HappyFox Chat graph
HappyFox Chat screenshot: HappyFox Chat chat windows
HappyFox Chat screenshot: HappyFox Chat eCommerce integraton
HappyFox Chat screenshot: HappyFox Chat integrations
HappyFox Chat screenshot: HappyFox Chat chat history
HappyFox Chat Screenshots
HappyFox Chat Screenshots
HappyFox Chat Screenshots
HappyFox Chat Screenshots
HappyFox Chat Screenshots

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