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About WebGreeter

WebGreeter is software that helps enterprises to indulge in live chatting with minimum glitches and a smooth visitor experience. It offers live chatting services to over ten industries in 8 different time zones irrespective of their sizes. The solutions provided by the software are customisable and easy to use. Through WebGreeter, organisations are increasing their conversation rates online. It enriches the experience of clients by delivering an enhanced client experience. The software is operated by highly skilled professionals so getting solutions to problems is a matter of minutes. Further, it is a BI-driven software that helps its clients to better understand the customers’ needs. By opting for this software one can get a fully responsive CRM integration. Besides, one can get cross-platform support 24*7 through this platform. The software also includes social media integration services that help understand clients in an improved way. It also tracks the behaviour of the visitors to understand their requisitions. It assures immediate service provision to the visitors of its clients.

Screenshots & Videos

WebGreeter screenshot
WebGreeter screenshot
WebGreeter screenshot
Video Thumbnail
Video Thumbnail
Video Thumbnail


SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

WebGreeter Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message


Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents


Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone
WebGreeter Pricing

Free Trial


Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 11/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about WebGreeter Pricing.

WebGreeter Alternatives

View All WebGreeter Alternatives

WebGreeter Reviews

User Rating

4.8/5 (Based on 38 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


Do You Use WebGreeter?

Write a Review

Videos on WebGreeter

WebGreeter Screenshots

WebGreeter FAQs

What is WebGreeter used for?

WebGreeter is Live Chat Software. WebGreeter offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about WebGreeter features.

What are the top alternatives for WebGreeter?

Does WebGreeter provide API?

No, WebGreeter does not provide API.

WebGreeter Contact

Vendor Details

Chicago, IL - 60611

Contact Details

+1 312-546-4114

Social Media Handles

Grid Report for WebGreeter



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