Paldesk is an Omnichannel Communication tool to convert visitors and customers. The software offers features of Live Chat, and Help Desk Software to meet the needs of your organization. The software integrates with Drupal, Zapier, Slack, WordPress, and more.
| Support | Business Hours Online | Customer Type | Medium Business Small Business |
| API | Location / Phone Number | New York, New York | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac | Category | Help Desk Software Live Chat Software |
Disclaimer: The pricing details were last updated on 28/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Paldesk pricing.
Paldesk is Help Desk Software. Paldesk offers the following functionalities:
Learn more about Paldesk features.
Yes, Paldesk provides API.
Paldesk is super user-friendly and extremely useful! Response time is great same as integration with other channels.
They provided a great support for not-technical user (me). They guided me and I successfully installed their widget, customized it and started receiving questions.Paldesk has a lot of interesting features, but they are not all explained very well so I suggest better tutorials or they will receive a lot of chat questions.
A very useful tool for ticketing. Would suggest to everyone looking for a fast and reliable omnichannel platform.
Great omnichannel!!! Easy to work with and support is really fast in responding.
Paldesk have easy installation, great customer support and lot of features for small business.
I am using FREE version for now and it has a lot of great options if you have low volume of conversations.
Chat looks really good on a website, and response time is great.
This live chat and help desk software really shows it value and helps you to get to know better live chat and help desk software with its simplicity. Also, it's has really nice interface and cool features as widget customization.
I love this omnichannel! so easy to use, simple dashboard and lot of great features such as predefined answers, ticketing systems...Price is ok too just $12 yearly, strongly recommend!
It's a cool and cheap software for small-business like myself. Easy to set-up (didn't have to call IT team or developers) and fun to use. Since I'm working on a global field their Live Translate feature is an amazing add-on, as well as smart routing for my multiple websites. All the integrations have been working fine so far and I'm looking forward to new stuff they release!
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