Compare TalkDesk vs Aircall

Summary

An enterprise-class customer support platform with modern cloud solution. It has click-to-call feature using which you can call directly from your helpdesk and website. Based on caller data and IVR selection inbound calls are routed to respective agents by automatic call distributor (ACD). This software supports seamless integration with business applications such as Zendesk and SalesForce. Talkdesk assigns an unique tag to every contacts using which you can easily sort and identify required contact details. Moreover, it has call blocking feature that allows you to blacklist phone numbers in order to restrict spam calls. ..show more

Aircall Call Centre software is a top-ranking call center software because it seamlessly integrates features with the most popular help desk tools. This tool offers customer relationship management, live chat, and eCommerce software to predict customer requirements on every call, helping businesses enhance their efficiency. Aircall is a useful cloud-based phone calling system and a call center solution to handle modern-day businesses effectively. It is a voice platform that ensures seamless service with productivity and helpdesk tools. Aircall is a great platform that helps businesses to run smoothly by supporting their sales team. It offers efficient and clear communication with the customers through deep insights and real-time analytics. And through its industry-leading call center features, customer relationships are enhanced. It assists businesses in making the phone calling process easy, accessible and transparent for the users. Businesses that use Aircall can receive advanced analytics and track the performance of their team’s and agent’s productivity. Moreover, they can check the team activity promptly on the live feed with an existing help desk and CRM feature that strengthens the understanding process. It is a flexible voice solution for businesses with custom, professional, and essentials pricing strategies. ..show more

• Intercom
• Slack
• LiveChat
• Salesforce

• Intercom
• Copper CRM
• Freshsales
• Freshdesk
• Slack
• BigCommerce
• Segment
• Typeform
• Zoho CRM
• Front
• HubSpot CRM
• Salesforce
• Zendesk Support
• HappyFox
• Pipedrive CRM
• Shopify
• Zapier
• Zendesk Sell
• PieSync
• Nicereply

Top alternatives to TalkDesk

Aircall

Twilio Flex

RingCentral Office

Zendesk Talk

Dialpad Talk

Top alternatives to Aircall

8x8

OpenPhone

Ringover

3CX

CloudTalk