CallRail Pricing, Reviews and Features (April 2024)

About CallRail

CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals.

Screenshots & Videos

Lead Center - Interaction List screenshot

Pricing

Free Trial Available
Starts at $45.00.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

CallRail Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Call Tracking $45.00 $45.00 per month

Find out which ads, keywords, and marketing efforts inspired your best leads to call.

Features

5 local numbers
250 local minutes
100 text messages (SMS)
Unlimited users
Offline call tracking
Online call tracking
Keyword-level attribution
Dynamic number insertion
Custom reporting
Call notifications
Email summary reports
Unlimited call recording
Call scoring
Custom call tagging
Call forwarding
IVR & menu step call routing
Wordpress & Wix plugins
Google Data Studio connector
API & Webhooks access
Google Analytics integration
Google Ads integration
GMB integration
Facebook integration
Microsoft Ads integration
Hubspot integration
Slack integration
Zapier integration

Additional Usage

$3.00 ea. local numbers
$0.05 ea. local minutes
$5.00 ea. toll-free numbers
$0.08 ea. toll-free minutes
$0.016 ea. text messages (SMS)

Add-ons

White Label: $65 billed Monthly
Advanced Callflows: $15 Monthly fee per company
Premium Integrations: $65 Monthly fee
- Access to these premium integrations: Salesforce, Marketo, Kenshoo, Optmizely X, and Google Marketing Platform

Conversation Analytics $95.00 $95.00 per month

Add Conversation Intelligence to help qualify more contacts and improve service.

Features

5 local numbers
250 local minutes
100 text messages (SMS)
10,000 call transcription minutes
Offline call tracking
Online call tracking
Dynamic number insertion (DNI)
Keyword-level attribution
Localized DNI
Out-of-the-box reporting
Email summary reports
Custom reporting engine
Call recording
CallScore
Keypad scoring
Form scoring
Text message scoring
Call transcriptions
Keyword spotting
Automated lead tagging
Call forwarding
Email notifications
Standard call flow builder
Mobile app
Custom agent setup
Advanced call flow steps: $15 per company
Integrations
- Google Analytics
- Google Ads
- Bing Ads
- Facebook
- Wordpress plugin
- AMP plugin
- Zapier
- Google Ads Mobile Click-to-Call
- Google Data Studio
- Slack
- API & webhooks
- HubSpot
- Google My Business
- Wix
- Auto-lead Data Format (ADF)
- Unbounce
- Pipeline Deals
- Mixpanel
- VWO
- Custom Cookie Capture
- Housecall Pro
- Salesforce ($65)
- Marketo ($65)
- Optimizely X ($65)
- Marin ($65)
- Kenshoo ($65)
- Kissmetrics ($65)
- Acquisio ($65)
- Google Marketing Platform ($65)

Additional Usage

$3.00 ea. local numbers
$0.05 ea. local minutes
$5.00 ea. toll-free numbers
$0.08 ea. toll-free minutes
$0.016 ea. text messages (SMS)
$0.02 ea. call transcription minutes

Marketing Analytics $95.00 $95.00 per month

Add Form Tracking to view website form submissions and call analytics side by side.

Features

5 local numbers
250 local minutes
100 text messages (SMS)
1,000 call transcription minutes
Offline call tracking
Online call tracking
Form lead tracking
Dynamic number insertion
Keyword-level attribution
Localized DNI
Multi-touch attribution modeling
Out-of-the-box reporting
Email summary reports
Custom reporting engine
Multi-touch CPL reporting
Call recording
CallScore
Keypad scoring
Form scoring
Text message scoring
Automated lead tagging
Call forwarding
Email notifications
Standard call flow builder
Mobile app
Custom agent setup
Advanced call flow steps: $15 per company
Integrations
- Google Analytics
- Google Ads
- Bing Ads
- Facebook
- Wordpress plugin
- AMP plugin
- Zapier
- Google Ads Mobile Click-to-Call
- Google Data Studio
- Slack
- API & webhooks
- HubSpot
- Google My Business
- Wix
- Auto-lead Data Format (ADF)
- Unbounce
- Pipeline Deals
- Mixpanel
- VWO
- Custom Cookie Capture
- Housecall Pro
- Google Ads Lead Forms
- Salesforce ($65)
- Marketo ($65)
- Optimizely X ($65)
- Marin ($65)
- Kenshoo ($65)
- Kissmetrics ($65)
- Acquisio ($65)
- Google Marketing Platform ($65)

Additional Usage

$3.00 ea. local numbers
$0.05 ea. local minutes
$5.00 ea. toll-free numbers
$0.08 ea. toll-free minutes
$0.02 ea. form submissions

Analytics Suite $145.00 $145.00 per month

Combine all our analytics tools to automate customer insights and prove marketing ROI.

Features

5 local numbers
250 local minutes
100 text messages (SMS)
1,000 form submissions
10,000 call transcription minutes
Offline call tracking
Online call tracking
Form lead tracking
Dynamic number insertion (DNI)
Keyword-level attribution
Localized DNI
Multi-touch attribution modeling
Out-of-the-box reporting
Email summary reports
Custom reporting engine
Multi-touch CPL reporting
Call recording
CallScore
Keypad scoring
Form scoring
Text message scoring
Call transcriptions
Keyword spotting
Automated lead tagging
Call forwarding
Email notifications
Standard call flow builder
Mobile app
Custom agent setup
Advanced call flow steps: $15 per company
Integrations
- Google Analytics
- Google Ads
- Bing Ads
- Facebook
- Wordpress plugin
- AMP plugin
- Zapier
- Google Ads Mobile Click-to-Call
- Google Data Studio
- Slack
- API & webhooks
- HubSpot
- Google My Business
- Wix
- Auto-lead Data Format (ADF)
- Unbounce
- Pipeline Deals
- Mixpanel
- VWO
- Custom Cookie Capture
- Housecall Pro
- Google Ads Lead Forms
- Salesforce ($65)
- Marketo ($65)
- Optimizely X ($65)
- Marin ($65)
- Kenshoo ($65)
- Kissmetrics ($65)
- Acquisio ($65)
- Google Marketing Platform ($65)

Additional Usage

$3.00 ea. local numbers
$0.05 ea. local minutes
$5.00 ea. toll-free numbers
$0.08 ea. toll-free minutes
$0.016 ea. text messages (SMS)
$0.02 ea. form submissions
$0.02 ea. call transcription minutes

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 08/04/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CallRail Pricing.

CallRail Alternatives

View All CallRail Alternatives

Call Tracker Find out which channels are bringing in greater revenue for your co... read more

4.8 21 user ratings

Visit Website

calltrak A Call Tracking Software read more

4 1 user ratings

Visit Website

Calltracks Analytical Call Tracking Solutions read more

4.2 28 user ratings

Visit Website CallRail Vs Calltracks

Invoca Intelligent automated conversation read more

4.5 1,215 user ratings

Visit Website CallRail Vs Invoca

TeleCapture Effortless Call Tracking Software read more

4.9 7 user ratings

Visit Website

CallTrackingMetrics Consolidated Tool for Call Tracking and Analysis read more

4.7 807 user ratings

Visit Website CallRail Vs CallTrackingMetrics

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Call Metrics Call Tracking For Smart Business read more

Visit Website

Track Leads Think About Analytical Data read more

Visit Website

Caller Insight Dominant Call Tracking Software read more

Visit Website

CallTracking Track Many Calls read more

Visit Website

CallRail Reviews

User Rating

4.7/5 (Based on 2,067 Ratings)

Ratings Distribution

Excellent
73.8%
Very Good
21.3%
Average
2.9%
Poor
0.6%
Terrible
1.4%

Do You Use CallRail?

Write a Review

Review Summary

CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts.