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Top Ticket Archive for HubSpot Alternatives

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About Ticket Archive for HubSpot

Clara AI Deep Dive with Clara AI

Ticket Archive for HubSpot archives help desk tickets in bulk. Pick a date range, pipeline, statuses and owners and it builds one PDF per ticket with the whole conversation (emails, chats, internal comments, notes, calls and attachments in time order), packed into ZIP files with a CSV index and SHA-256 checksums. It is read-only: nothing in HubSpot is ever changed, and archives are deleted from our servers after 7 days. Free for 25 tickets per archive; paid plans are $24 per month or $240 per year per HubSpot portal. Independent app by Atesen Software, not affiliated with HubSpot.

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Pricing

Platforms Supported

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Organization Types Supported

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API Support

Modes of Support

  • Not available

Ticket Archive for HubSpot Features

Help Desk Features

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Document Storage

Helps in storing the documents electronically and in a systematic way

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online
Ticket Archive for HubSpot Pricing

Free Trial

Not available

Ticket Archive for HubSpot Alternatives

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Ticket Archive for HubSpot Reviews

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Ticket Archive for HubSpot FAQs

What is Ticket Archive for HubSpot used for?

Ticket Archive for HubSpot is Help Desk Software. Ticket Archive for HubSpot offers the following functionalities:

  • Incident Management
  • Multi-Channel Communication
  • Document Storage
  • Ticket Management
  • Contract (SLA Management)

Learn more about Ticket Archive for HubSpot features.

What are the top alternatives for Ticket Archive for HubSpot?

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Ticket Archive for HubSpot Contact

Vendor Details

Not available

Contact Details

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https://ticket-archive.atesensoftware.com/

Social Media Handles

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FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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