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About Subiz

Subiz is a sales tool to help users attract and engage visitors and capture leads. Users can generate leads by automating their website's welcome messages to greet their customers and visitors and collect their information. Conversations can be auto-assigned to the right people, and the text can include media, product content, emoji, and other attachments. Users also receive access to slash rules and suggestions. For example, typing '/hi' in a chat would display defined suggestions to complete the statement. Customer data can be synced in from multiple channels, including Facebook messenger, and the customers can be classified and divided into groups. Customer care activities can be automated, and multiple workflows and customer interaction strategies can be set up based on tracked customer behaviour. Notifications are also present on both desktop and mobile devices and insights on data such as time, tags, agents and more can be accessed.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    70%
  • Momentum
    60%
  • Popularity
    76%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

Subiz Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Call Me Option

Allows your visitors to speak to your agents directly over the phone
Subiz Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 24/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Subiz Pricing.

Subiz Alternatives

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Subiz Reviews

User Rating

5/5 (Based on 11 Ratings)

Rating Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

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Subiz FAQs

What is Subiz used for?

Subiz is Live Chat Software. Subiz offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about Subiz features.

What are the top alternatives for Subiz?

Does Subiz provide API?

No, Subiz does not provide API.

Subiz Contact

Vendor Details

Hanoi, Vietnam

Contact Details

+84 2473.021.368

https://subiz.com/

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