Subiz Pricing, Reviews and Features (June 2023)

Subiz Features Show All Features

Live Chat Features

Visitor TargetingVisitor targeting is used to get the right content to the right visitors with flexible segments that are always up-to-date. Visitor targeting enables businesses to personalize their content and target experiences to specific visitor segments. It involves creating the segments you require to reach the exact visitors you need and achieve your business goals.
TransfersTransfer of calls from one operator to another with just one click
Shortcut MessagesShortcut messages allow you to configure an unlimited set of pre-canned responses that agents can use to quickly reply to frequently asked questions. This means quicker, more consistent responses. Agents may ask visitors for more details or provide specific answers by using commands (or selecting from a menu). It's also a great way for new agents to get up to speed faster by relying on a body of information that's already been developed.
Persistent ChatPersistent chat lets you create topic-based discussion rooms that persist over time. Persistent chat rooms are where you can communicate and collaborate with a group of people who have a common area of interest.
Offline FormOffline forms feature allows your team to collect important information even when they have limited or no internet access.
Knowledge DatabaseA knowledge database is more than just a set of documents stored on servers. A knowledge database includes information on a specific material or general method of study, as well as information such as monograph revision history, comprehensive information on current work, or links to standard catalog numbers, among other things
Co-BrowsingCo-browsing allows agents and customers to practically be on the same page. Agents can access and communicate with customers' web browsers in a matter of seconds with the click of a button. As a result, they are able to provide real-time, customized assistance with complex processes. Agents only see pages that have been allowed with co-browsing, not any other open browser tabs or applications on a customer's device.
Agent SchedulingThings happen. Agents call in sick, and some just aren't working to their full capacity. Supervisors must be able to make changes on the fly. This is called agent scheduling. Agent scheduling helps generate reports that equate schedules to agent results and allow for the identification of schedule anomalies for agent assessment and coaching.
Video ChatMake conversations more personal with video calling between your agents and your visitors
Call Me OptionThe Call me feature gives users a way to join the audio portion of a meeting by phone. This is handy in scenarios when using a computer for audio might not be possible.

Subiz Technical details

Support

24/7 (Live rep) Business Hours Online

Customer Type

Large Enterprises Medium Business Small Business

API

Location / Phone Number

Hanoi, Vietnam / +84 2473.021.368

Deployment

SaaS/Web/Cloud Mobile - Android Mobile - iOS

Official Website

https://subiz.com/

Category

Live Chat Software

Subiz Pricing

Pricing ModelFree Trial , Freemium , Subscription

Free

Features

Unlimited Conversation
View 5 users
1 Rules
Automation Message Credit : 1000 Messages per Month
Automation Email Credit : 200 Emails per Month
Web Hook Credit : 1000 hooks per Month

All the Plans includes these Features

Install Subiz on multi websites
Multi Facebook fanpage Integration
Email Integration
Interaction inside dashboard
Canned Responses
Add agents into chats
Compatible on PC and phone
Visitor details
Conversation tagging
Distribute conversations to Agents
File and Media sharing
SSL secure connection
Visitors tracking
Banned visitors list
Communication History
Customize chat widget
Bubble button
Custom chat widget CSS
Auto detect widget language
Display Agent's names and profile photo
General reports
Conversation-based reports
Tag-based reports
Chat / Email Support : 24/7
Telephone Support
Installation Support

Standard

$9.59 /Month

$9.59 per Agent per Month billed Annually

$8.39 per Agent per Month billed 2 Years

$10.79 per Agent per Month billed 6 Months

$11.39 per Agent per Month billed 3 Months

$11.99 per Agent per Month billed Monthly

Features

Unlimited Conversation
Unlimited view users
3 Rules
Automation Message Credit : 20000 Messages per Month
Automation Email Credit : 10000 Emails per Month
Web Hook Credit : 20000 Hooks per Month
Includes features of All Plan

Advanced

$16.80 /Month

$16.8 per Agent per Month billed Annually

$14.7 per Agent per Month billed 2 Years

$18.9 per Agent per Month billed 6 Months

$19.95 per Agent per Month billed 3 Months

$21 per Agent per Month billed Monthly

Features

Unlimited Conversation
Unlimited view users
Unlimited Rules
20 Segment
Automation Message Credit : 50000 Messages per Month
Automation Email Credit : 30000 Emails per Month
Web Hook Credit : 50000 hooks per Month
Includes features of All Plan

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Disclaimer: The pricing details were last updated on 24/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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