Pure Chat is a scalable live chat software that can grow as your business grows. The Pure Chat editor allows you to customize your chat widget the way you want to. The software saves all your chat history, which helps your agents while following up with a particular visitor or customer. Create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats. Its features include Visitor Information & Location Details, FIle Transfer, Chat Alerts, Pre-Chat Infor Form and a lot more.
|Support||Business Hours Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||Scottsdale, AZ|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Live Chat Software|
Additional Users :
$13 per Month billed Yearly
$15 per Month billed Monthly
Additional Users :
Disclaimer: The pricing details were last updated on 03/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
The app is great however currently it stopped sending notifications when I'm online and then I just find missed chats sent on the email.. I have no power saving options on. And I have to re install it several times for it to work..
It has been 1 hour since it is verifying the website and it is still verifying. I can't sign up in the Android app. It keep asking to fill out all fields, though each field is filled.
Great product... reasonable prices
Simple and easy to use
What are the best aspects of this product?
If you want an easy and straightforward chatting solution, then I highly recommend that you use Pure Chat. I didn’t waste time figuring out complicated algorithms as one would do in other live chat tools. With this, I was able to get to work right away.
What aspects are problematic or could work better?
Loading time can be quite long—but these don’t happen all the time.
What specific problems in your company were solved by this product?
Now, I’ve been able to respond to concerns and questions from my customers more quickly. This has really boosted my relationship with them.
Are you a current user of this product?
i have nothing to like in this software.
the software make it so hard for me as am used it on my phone as it does not stay for long with the battery allowing no communication after some time i prefer other software out there.
i don't recommend this software.
I came across Pure Chat through a series of online searches to locate a viable solution for one of my clients operating from their WordPress website. I located various solutions, but liked the ease of use and integration with their website much more than the others. If you operate multiple websites, Pure Chat's Pro subscription allows you manage multiple websites from one acount.