Scritch Pricing: Cost and Pricing plans

Scritch Pricing

Free Trial

Not available

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
67% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 26% offer a Freemium Model Allows users to access basic features at no cost..

Free Free

$0. Your first 25 recoveries, every feature, on your own app. No card. Prices on scritch.xyz are shown in USD; the real price is in EUR.

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Enterprise Custom

Talk to us: run the agent on your own servers, sign in through your organisation's identity provider, priced on your volume.

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Usage Others

$0.25 per recovery that passed its check, after the free recoveries, up to a monthly cap you set ($50.00 by default). No seats, no monthly minimum. Prices on scritch.xyz are shown in USD; the real price is in EUR.

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Scritch FAQs

How much does Scritch cost?

The pricing for Scritch starts at $0.0 . Scritch has 3 different plans:

Free at $0.00.
Enterprise at $0.00.
Usage at $0.00.

Learn more about Scritch pricing.

Does Scritch offer a free plan?

Yes, Scritch offers a free plan.

Learn more about Scritch pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Scritch Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Scritch	0	-	-		Scritch Pricing
Zoho Desk	7	per month	per user	+	Zoho Desk Pricing
Freshdesk	15	per month	-	+	Freshdesk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
SysAid	-	-	-	+	SysAid Pricing
Pylon	10	per month	per user	+	Pylon Pricing
Agiloft	-	-	-	-	Agiloft Pricing
Zendesk Support Suite	19	per month	per user	+	Zendesk Support Suite Pricing
Trengo	335	per month	-	+	Trengo Pricing
osTicket	12	per month	-	-	osTicket Pricing

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Scritch Features

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Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

71%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Scritch Pricing

Pricing Insights for Help Desk Software

Scritch FAQs

Compare Scritch Pricing Against Competitors

Free Software Alternatives to Scritch

Scritch Alternatives

Scritch Features

Help Desk Features

FTC Disclosure

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