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Rallied Pricing

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Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • Rallied pricing starts at $150/month, which is 689% higher than similar services.

  • 67% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 26% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

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Rallied FAQs

How much does Rallied cost?

The pricing for Rallied starts at $150.0 per month. Rallied has a single plan:

Does Rallied offer a free plan?

No, Rallied does not offer a free plan.

Learn more about Rallied pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Rallied Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Rallied Rallied 1800 per month - Rallied Pricing
Zoho Desk Zoho Desk 7 per month per user + Zoho Desk Pricing
Freshdesk Freshdesk 15 per month - + Freshdesk Pricing
HelpDesk HelpDesk 29 per month - + HelpDesk Pricing
SysAid SysAid - - - + SysAid Pricing
Pylon Pylon 10 per month per user + Pylon Pricing
Agiloft Agiloft - - - - Agiloft Pricing
Zendesk Support Suite Zendesk Support Suite 19 per month per user + Zendesk Support Suite Pricing
Trengo Trengo 335 per month - + Trengo Pricing
osTicket osTicket 12 per month - - osTicket Pricing

Free Software Alternatives to Rallied

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Rallied Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Remote Monitoring and Management Features

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Remote Scripting

Helps to execute scripts or commands on remote devices to perform tasks, configurations, or troubleshooting.

Multi-tenant Architecture

Support for managing multiple customer environments from a single dashboard, often used by managed service providers (MSPs).

Mobile Device Management (MDM)

Integration with mobile device management platforms for monitoring and managing smartphones and tablets.

Device Discovery

Automatic detection and inventory of devices on the network, creating a centralized view of the IT environment.

Security Management

Helps in managing antivirus, anti-malware management, firewall monitoring, intrusion detection, and enforcement of security policies.

Remote Management

Remote access and control of servers, workstations, and endpoints for troubleshooting, software deployment, and configuration management.

Patch Management

Automates the process of detection, download, and deployment of software updates and security patches across multiple devices.

Remote Monitoring

Helps in real-time monitoring of system performance metrics, network health, and software or application performance.

Workflow Automation

Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

Single Sign-On (SSO)

Permits one set of login credentials to access multiple applications

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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