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Home/Bot Platforms Software/ChatBotUpdated on: September 26, 2023
ChatBot - Bot Platforms Software
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ChatBot

Automate your website customer service
(19 Ratings) Write Review

What is ChatBot and how does it work? ChatBot allows you to build a chatbot that can answer questions from customers on your website in 10 minutes of signing up to the service. This solution enables you to automate 80 percent of the cases, interactions and questions you get from customers. ChatBot can do things like answer questions, take orders, and fill out forms without the need for any human assistance, and at any time of the day or night. By automating the process of answering commonly asked questions and carrying out repeatable tasks, you can focus on more difficult problems and queries. One feature of ChatBot is Stories. This allows you to program the bot to react differently in different situations. You can choose from a range of different actions that the bot should take, such as providing a simple text answer to offering the link to a CTA from within the chat. The bot can also send images and cards.
FOLLOWERS 1,579 12

ChatBot Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number United States
Deployment SaaS/Web/Cloud Official Website https://www.chatbot.com/
Category Bot Platforms Software

ChatBot Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
MONTHLY YEARLY
Starter
$42 /Month
Billed Yearly

Starter
Small companies

Pricing:

  • $42/mo billed annually
  • $50 month-to-month

Features:

  • 1 active chatbot
  • 1,000 valid chats/mo
  • Unlimited number of stories
  • 7-day training history
  • All integrations
  • Basic reporting
  • Data security

Fundamentals

  • Active chatbots - 1
  • Chats - 1,000 valid chats
  • Number of stories - Unlimited
  • Training history - Within the last 7 days

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • All messages
  • Average messages
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
Team
$126 /Month
Billed Yearly

Team
Team in a growing company

Pricing:

  • $126/mo billed annually
  • $149 month-to-month

Features:

  • 5 active chatbots
  • 5,000 valid chats/mo
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history

Fundamentals

  • Active chatbots - 5
  • Chats - 5,000 valid chats
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
Business
$424 /Month
Billed Yearly

Business
Team in a big company

Pricing:

  • $424/mo billed annually
  • $499 month-to-month

Features:

  • Unlimited active chatbots
  • 25,000 valid chats/mo
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history
  • Personal onboarding
  • Premium customer support
  • Security assistance

Fundamentals

  • Active chatbots - Unlimited
  • Chats - 25,000 valid chats
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
  • Personal onboarding
  • Premium customer support
  • Security assistance
Enterprise
Custom

Enterprise
Fortune 500 companies

Pricing:

  • Custom

Features:

  • Unlimited active chatbots
  • Custom chat package
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history
  • Personal onboarding
  • Premium customer support
  • Security assistance
  • Chatbot building services
  • Chatbot maintenance
  • Custom integrations
  • Dedicated acc. manager

Fundamentals

  • Active chatbots - Unlimited
  • Chats - Custom chats package
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk
  • Custom

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)
  • Custom SSO

Product education and support

  • Help center
  • Email support
  • Personal onboarding
  • Premium customer support
  • Security assistance
  • Chatbot building services
  • Chatbot maintenance
  • Dedicated account manager
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ChatBot Pricing
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Disclaimer: The pricing details were last updated on 30/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ChatBot pricing.

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ChatBot Reviews

OVERALL RATING 4.4 Based on 19 Rating(s)
Rating Distribution
  • 80 %
  • 20 %
  • 0 %
  • 0 %
  • 0 %
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ChatBot FAQs

Here`s a list of the best alternatives for ChatBot:

  1. ChatGPT Search Planner
  2. Oracle Human Resources Analytics
  3. SocialEpoch WhatsApp SCRM
  4. AI Chatbot
  5. Google Analytics

Yes, ChatBot provides API.


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