Home/Compare/tawk.to vs JivoChat
Updated on: December 4, 2020

tawk.to vs JivoChat

97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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tawk.to Live Chat Software
(155 Ratings)
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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tawk.to Live Chat Software
(155 Ratings)
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

tawk.to software is a Live Chat tool used to monitor and chat with the visitors on your website, mobile app or from a free customizable page. Answer chats from your Mobile Device and engage your visitors with triggers and predefined Shortcuts. Hire Chat agents to engage your customers 24x7-365. It integrates with WordPress, Joomla, Opencart, and more. Small, Medium and Large companies make use of the software. ..read more

JivoChat is an all-in-one business messenger that helps users communicate with customers where they are: on websites, social media, or telephony. JivoChat is committed to developing the best communication solutions for online business owners to increase their sales and customer retention. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Las Vegas, Nevada

Wilmington, Delaware / +1 408-604-0183

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Full-Time Plan
$2.2 Others

Features

  • Coverage: 40hrs/week
  • Chats: Unlimited
  • Concurrency: 2 chats at once
  • Websites: 1
  • Account Rep: 24x7
  • On-boarding: Included
  • FAQs: Unlimited
  • Engagement: Yes
  • No Lock-in Contract
Double Shift Plan
Others

Features

  • Coverage: 80hrs/week
  • Chats: Unlimited
  • Concurrency: 2 chats at once
  • Websites: 1
  • Account Rep: 24x7
  • On-boarding: Included
  • FAQs: Unlimited
  • Engagement: Yes
  • No Lock-in Contract
Day and Weekends Plan
$1.1 Others

Features

  • Coverage: 128hrs/week
  • Chats: Unlimited
  • Concurrency: 2 chats at once
  • Websites: 1
  • Account Rep: 24x7
  • On-boarding: Included
  • FAQs: Unlimited
  • Engagement: Yes
  • No Lock-in Contract
24x7-365 Plan
$1 Others

Features

  • Coverage: 24x7
  • Chats: Unlimited
  • Concurrency: 2 chats at once
  • Websites: 1
  • Account Rep: 24x7
  • On-boarding: Included
  • FAQs: Unlimited
  • Engagement: Yes
  • No Lock-in Contract
View Price Page
Basic
Free

Features

  • Forever-free for up to 5 agents
  • Unlimited chats and websites
  • Customizable chat in 20 languages
  • Desktop, mobile and Browser agent apps
  • 24/7 customer support
  • 2 month chat history storage
Professional
$19 /User/Month

Pricing varies based on the number of agents

Features

  • Unlimited chats and websites
  • Customizable chat in 20 languages
  • Unlimited chat history storage
  • Desktop, mobile and Browser agent apps
  • 24/7 customer support
  • Proactively start chats using Smart Triggers
  • Complete visitor info with IP addresses, region and visit source
  • Canned responses with an automatic helper
  • Chat transfer between agents
  • Monitor website visitors in real-time
View Price Page

SCREENSHOTS

tawk.to Screenshots
View 5 screenshot(s)
JivoChat Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • PrestaShop
  • WordPress
  • Squarespace
  • Weebly
  • Wix
  • BigCommerce
  • Shopify
  • amoCRM
  • WordPress
  • Joomla
  • Wix
  • Drupal
  • Bitrix24
  • BigCommerce
  • OpenCart
  • PrestaShop
  • Weebly
  • Zoho CRM
  • Magento
  • Google Analytics
  • Shopify
  • Pipedrive
  • Zapier

ALTERNATIVES

Top alternatives to tawk.to

Intercom
Tidio Chat
Zendesk Chat
Crisp
Freshchat

Top alternatives to JivoChat

Tidio Chat
tawk.to
Zendesk Chat
Intercom
Drift