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About Bitrix24

Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it.

Screenshots & Videos

Communication screenshot
CRM screenshot
Tasks and Projects screenshot
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

Bitrix24 Awards

Bitrix24 Features

Business Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

Marketing Management

Documents, tracks and also helps to access all data pertaining to the marketing department

Employee Management

Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Training Management

Automates the documenting processes involved in training management and records the performance of employees during training sessions

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way


Manages and helps to prepare schedules in an appropriate and timely manner

Vendor Management

Helps to manage necessary data concerning vendors and allows easy access

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Performance Metrics

Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Financial Management

Handles functions like management of cash and utilisation of funds


Handles your contact database, follows up with potential customers and keeps them engaged

Time & Expense Tracking

Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.


Acquiring goods or services required for the business at minimal cost

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Bitrix24 Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( One-time license / Subscription )

Pricing Plans


Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 24/08/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Bitrix24 Pricing.

Bitrix24 Alternatives

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Bitrix24 Reviews

User Rating

4/5 (Based on 1,337 Ratings)

Ratings Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


Do You Use Bitrix24?

Write a Review

Review Summary

Overall, users praise Bitrix24's user-friendly interface, customization options, and comprehensive features such as CRM, project management, and communication tools. The platform reportedly streamlines business processes and improves collaboration. However, users also mention occasional technical glitches, limited reporting capabilities, and a learning curve for new users. Some reviewers suggest improving customer support and documentation. Additionally, while Bitrix24 offers a generous free plan, some users express concerns about the pricing of advanced features and add-ons.


  • Comprehensive suite of business tools: CRM, project management, communication, and more.
  • Customizable to fit specific business needs.
  • Mobile app for onthego access.
  • Highly scalable for businesses of all sizes.


  • Steep learning curve for new users.
  • Limited integrations with thirdparty apps.
  • Some users report occasional bugs and glitches.
  • Customer support can be slow to respond.

Bitrix24 User Reviews

AI-Generated from the text of User Reviews

Videos on Bitrix24

Bitrix24 Screenshots

Bitrix24 FAQs

What is Bitrix24 used for?

Bitrix24 is Business Management Software. Bitrix24 offers the following functionalities:

  • Marketing Management
  • Employee Management
  • Training Management
  • Order Management
  • Scheduling
  • Vendor Management
  • Inventory Management
  • Performance Metrics
  • Financial Management
  • CRM
  • Time & Expense Tracking
  • Project Management
  • Purchasing
  • Billing and Invoicing

Learn more about Bitrix24 features.

What are the top alternatives for Bitrix24?

Does Bitrix24 provide API?

Yes, Bitrix24 provides API.

Bitrix24 Contact

Vendor Details

Alexandria, VA Founded : 1998

Contact Details

+1 703-740-8301

Social Media Handles

Grid Report for Bitrix24



Grove Group
mobilblitz Geißler and Ulrich GbR
Ecuatoriana Industrial
Artistic Closets
GHL Systems
Saigon Newport Corporation

Bitrix24 Integrations


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