Home/Business Management Software/Bitrix24
Updated on: July 30, 2021
What is Bitrix24 ?
Bitrix24 - Business Management Software
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Bitrix24

A collaboration tool with several diverse features
(899 Ratings) Write Review

Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it.

Bitrix24 Features Show All Features

Bitrix24 Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Alexandria, USA / +1-703-740-8301
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Business Management Software

Bitrix24 Pricing

Pricing ModelFree Trial , Freemium , One-time license , Subscription
Free (Cloud Version)
Free

Features

  • Users- 12
  • Admins - 1
  • Online Storage : 5 GB

Special plan :

  • CRM plus $49/month for 1 year
  • CRM plus $59/month for 6 months
  • CRM plus $69/ month billed Monthly

Features

  • Users : 6 max
  • Admins : 2
  • Online Storage : 50 GB

Telephony

  • 10-Credit Pack - $10.00
  • 30-Credit Pack - $30.00
  • 50-Credit Pack - $50.00

Based upon the Special plan and Telephony the pricing varies.

Plus (Cloud Version)
$39 /Month

Features

  • Users : 24
  • Admins : 2
  • Online Storage : 24 GB
  • Features available with Special plan and Telephony plan.
Standard (Cloud Version)
$99 /Month

Features

  • Users : 50
  • Admins : 5
  • Online Storage : 100 GB
  • Features available with Special plan and Telephony plan.
Professional (Cloud Version)
$199 /Month

Features

  • Unlimited Users
  • Unlimited Admins
  • Unlimited Online Storage
  • Features available with Special plan and Telephony plan.
Self-Hosted Version
$1,490 One-Time Payment

1. Bitrix24.CRM- $1490

  • Intranet Users Included : upto 12

2. Business - $2,990

  • Intranet Users Included : 50-500

3. Enterprise : $24,990

  • Intranet Users Included : 1000- Unlimited

Discounted for Non-profits and Educational Institutions

The following organization are eligible for a 15% discount

  • Academic institutions (schools, colleges, universities, research labs, think tanks)
  • Civic groups (including political groups)
  • Non-profits
  • Faith-based organizations (including churches and charitites)
  • Healthcare industry
  • Government agencies (municipal, county, state or federal)
  • Labor organizations

Features available with Telephony plan, Priority Support and Updates Subscriptions.

Contact the vendor to get the latest pricing details.

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Disclaimer: The pricing details were last updated on 16/07/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Bitrix24 pricing.

Bitrix24 FAQs

Bitrix24 is Business Management Software. Bitrix24 offers the following functionalities:

  • Billing and Invoicing
  • Project Management
  • Time & Expense Tracking
  • CRM
  • Scheduling
  • Training Management
  • Employee Management
  • Marketing Management

Learn more about Bitrix24 features.

Yes, Bitrix24 provides API.

Ask the Community View Community

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Bitrix24 Reviews

OVERALL RATING
3.8
Based on 899 Rating(s)
Rating Distribution
  • 50.1 %
  • 32.7 %
  • 9.3 %
  • 2.8 %
  • 5 %
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Davidson MattSource : trustpilot.com
(Reviewed on 12 February 2021)
The Best All Round Business Platform (Free Websites, Landing Pages, Online Store, Hosting, CRM & More…)

Honestly as a business owner Bitrix24 has been a life saver - this platform helped me get my business off the ground. I had zero capital / budget #broke and I needed a platform that allowed me to create a free websites with free domain & hosting, do email marketing and communicate with customers - Bitrix24 allowed me to do all this and so much more. In fact I am still discovering all the other incredible things you can do with Bitrix24They absolutely get the basics right by providing a template-based website builder allowing you to create beautiful websites, landing pages, and online stores.You also get Virtual office for your company to work, communicate and collaborate - at home or in the office. You get to Set tasks, receive work reports, and manage projects online with the ultimate “get things done” toolsIf you are just starting out or you are already a business owner, Bitrix24 has incredible solutions for you, so you can grow, expand and achieve the success you desire.try it, it is free, no credit card required

...more
Angy CSource : g2crowd.com
(Reviewed on 15 September 2020)
"Bitrix24 helps you optimize your management processes."

What do you like best?

Bitrix24 has been a brilliant tool in project and management collaboration, during the arduous task of carrying out various market research projects, as well as creating or modifying products and services in order to reach our clients and attract new ones, Bitrix24 It has been an ally in communication of our teams, it has not helped to measure the performance of teams by projects and it has been a successful step in optimizing our processes.

What do you dislike?

Bitrix24 is a very powerful software and when you use it you come to love it, but due to its high cost, it is not accessible for small companies, so it is a disadvantage for these starting companies.

Recommendations to others considering the product:

It is an extraordinary tool. I really recommend it.

What problems are you solving with the product? What benefits have you realized?

Since we use Bitrix24 the way I see project management is heavenly, before it caused me stress and physical exhaustion from having to memorize everything, just everything is organized efficiently, Bitrix24 has changed my life in a significant and positive way . Bitrix24 keeps the team in accordance with the tasks and activities, if we need to discuss important topics, we use the Web conferencing option and in moments we are communicated.

...more
JolantaSource : trustpilot.com
(Reviewed on 03 September 2020)
Great saas

I've been using it for over 5 years and I cannot imagine my life without it.

...more
Robert LSource : g2crowd.com
(Reviewed on 02 September 2020)
"Bitrix24 is our favorite CRM and also our collaboration platform"

What do you like best?

We have obtained with Bitrix24 a software that manages a complete workspace and also a client relationship management software to manage and organize all the work within a single place, which also includes live transmission and collaboration with social networks . It helps us a lot to integrate and synchronize all our social networks and helps us to manage them.

What do you dislike?

In theory it can be somewhat complicated at the beginning, but with some time and dedication you can get used to working without any supervision. Sometimes UX feels very tedious to manipulate. Sometimes it presents us with many problems in the use of the desktop application and the web application.

Recommendations to others considering the product:

All the features of this software are abundant, there are too many functionalities and there is a lot of diversity which makes this really work the way we want. It is advisable to use this software because in less than a day we can navigate fluently.

What problems are you solving with the product? What benefits have you realized?

It has helped our company quickly and reliably, it has helped us dramatically in collaboration and we have been able to very easily integrate our social media accounts, especially the email service which is unique.

...more
Megan OSource : g2crowd.com
(Reviewed on 02 September 2020)
"Bitrix24 is chat software with comprehensive tools for collaboration, communication and management."

What do you like best?

Bitrix24 is a leading management and workspace software tool that provides a unified platform for the management of all your work. The software is very easy to comprehend and use. Integration is amazing. They provide a variety of integration options including links with social media platforms as well. It establishes a good communication between teams thus helps to carry out an activity with greater ease and accuracy. It also helps you to keep in touch with your customers. This helps you keep a track of your progress and also to timely find out and fix any errors that might arise or any difficulties that your customers might be facing. Scheduling is also very easy using bitirx24. Customization is also very efficient. It helps you manage your tasks and projects efficiently and helps saves time. The software is can also be accessed through mobile apps making it available anytime and anywhere. It is also easy to navigate through. Learning curve is also very less. It has a user friendly interface. It has a very diverse pattern of functionality. They also provide free trials. It is also cost effective.

What do you dislike?

The user interface is a bit complex, it can be narrowed down in order to prevent un-necessary cluttering. It lacks AD synch and time reporting also has limited options.

What problems are you solving with the product? What benefits have you realized?

Bitrix24 is a great search engine. It provides efficient project management and helps to establish great communication as well. It is an ideal platform if you have a lot of team work involved in your organization. Very suitable for small and medium sized companies.

...more
Amin KhoshzahmatSource : trustpilot.com
(Reviewed on 13 August 2020)
Bitrix24 is awesome

Bitrix24 is awesome

...more
User in Mechanical or Industrial EngineeringSource : g2crowd.com
(Reviewed on 26 July 2020)
"Bitrix24 invites you to manage your projects quickly and easily"

What do you like best?

Bitrix24 is a platform that simplifies our project management, collaboration and communication tasks through the use of tools such as social networks, tasks, projects, CRM, document management, online storage and sales team management just to mention a few. Bitrix 24 also allows us to plan events, calendars and manage meetings another positive point is that it offers a free 30-day trial of its professional plan with which we can fully explore all its features also has kaban user interface this is great because most users are very familiar with this type of interface this increases our performance much more.

What do you dislike?

Bitrix24 has an excellent interface but many of the tools that groups can be difficult to learn by the user which requires time and work so the learning curve is high, talking about the functionality of your mobile application we must say that is a little limited can become really tedious to work with colleagues through the mobile application Bitrix technical support is very professional but receive a prompt response can be complicated.

Recommendations to others considering the product:

I would recommend bitrix for companies similar to ours that have large teams because we need to make many budgets, invoices and manage a large number of tasks and projects, the rates of bitrix plans can be high so I would recommend this platform to a company that can afford such an expense which if it corresponds very well to the quality of the program and finally I would recommend first to use their free 30-day plan to familiarize yourself with the use of the interface and various tools.

What problems are you solving with the product? What benefits have you realized?

Bitrix 24 es un software bastante útil en mi organización hacemos uso por ejemplo de las herramientas BI tales como métricas de rendimiento y paneles de comunicaciones las herramientas scrum para realizar informes diarios gestionar tareas y supervisión KPI, herramientas de comunicación de empleados como calendarios, conferencias de audio y video, uso compartido de archivos y directorio de empleados que nos son bastante útiles para el funcionamiento harmónico de nuestra organización.

...more
Justin-Mihaela CSource : g2crowd.com
(Reviewed on 16 July 2020)
"Britix24 is a CRM to manage work at one single platform and works good for small business."

What do you like best?

The main features offered by Britix24 are knowledge management, appointment scheduling, association management ,attendance tracking, billing and invoicing, business management, complaint management, content management, customer communications management, document management, lead management, workforce management and many others. It enhances communication and the users can use it to track their on progress and see schedule. It helps you organize data and have an access to the team. It integrates with social media and contains diverse features. It has a free version and a free trial.

What do you dislike?

Britix24 has too many features so it can cause confusion and in free version obviously some things are missing. The server is slow and due to time zones customer support is difficult and you have to contact at a certain time. The learning curve is steep and desktop version and mobile applications need to work the same way. It is complicated and difficult to use for beginners. These are just the few cons it has.

What problems are you solving with the product? What benefits have you realized?

Britix24 contains diverse features that helps user organize and grow their business. It increases productivity and efficiency. It is robust and flexible. It also has a mobile application so user can use it on the go. There is space for customization so it allows creativity to flow. Even for premium version it is inexpensive. It is an all in one software. The user interface is easy and email service is helpful.

...more
Aditya DSource : g2crowd.com
(Reviewed on 03 July 2020)
"Best tool for project management"

What do you like best?

The interface of Bitrix24 in very good and easy to understand. Its video and audio quality are very good. It is helpful for creating and completing tasks and projects.

What do you dislike?

It is quite complicated to understand for new users. Its mobile application has limited features. It is little bit expensive compare to other alternatives. Its customer support not good.

Recommendations to others considering the product:

It is the best software for project management. It provides many integrations with other platforms like Mailchimp. It is easy to set up and easy to use.

What problems are you solving with the product? What benefits have you realized?

Its provide video conferencing feature for communication with our clients and team members. It helps to improve the relationship with our customers and clients. It is good in project management.

...more
Kelsey BSource : g2crowd.com
(Reviewed on 02 July 2020)
"Keep My Team In Sync"

What do you like best?

Bitrix 24 enables my team to collaborate better on projects by allowing everyone to see all phases of the project as it progresses, and enables every aspect of the project to be looked at, modified, and shared again. It’s a continuous work in progress.q

What do you dislike?

Bitrix 24 is too bulky, and that’s one of the main drawbacks for my team

What problems are you solving with the product? What benefits have you realized?

We are preventing ourself from duplicating steps by using Bitrix 24. Time is money, so time is valuable.

...more
Read All Reviews

Videos on Bitrix24

Bitrix24 Screenshots

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Bitrix24 Demo - Bitrix24_Calendar.png
Bitrix24 Demo - Bitrix24_Activity_Stream.png
Bitrix24 Demo - Bitrix24_CRM.png
Bitrix24 screenshot: Activity Stream
Bitrix24 screenshot: Instant Messaging
Bitrix24 screenshot: Tasks
Bitrix24 screenshot: Time Management
Bitrix24 screenshot: Gantt Chart
Bitrix24 screenshot: Video Conferencing
Bitrix24 screenshot: Business Processes
Bitrix24 screenshot: Call recording
Bitrix24 screenshot: Built-in Telephony
Bitrix24 screenshot: Mobile apps
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Bitrix24 Demo - Bitrix24_Calendar.png
Bitrix24 Demo - Bitrix24_Activity_Stream.png
Bitrix24 Demo - Bitrix24_CRM.png
Bitrix24 screenshot: Activity Stream
Bitrix24 screenshot: Instant Messaging
Bitrix24 screenshot: Tasks
Bitrix24 screenshot: Time Management
Bitrix24 screenshot: Gantt Chart
Bitrix24 screenshot: Video Conferencing
Bitrix24 screenshot: Business Processes
Bitrix24 screenshot: Call recording
Bitrix24 screenshot: Built-in Telephony
Bitrix24 screenshot: Mobile apps

Articles on Bitrix24


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