Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable.
| Support | Business Hours Online | Customer Type | Freelancers Large Enterprises Medium Business Small Business |
| API | NA | Location / Phone Number | New York, United States / +1 (845) 233-6563 |
| Deployment | SaaS/Web/Cloud | Category | Reputation Management Software |
Disclaimer: The pricing details were last updated on 19/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Mentionlytics is Reputation Management Software. Mentionlytics offers the following functionalities:
Learn more about Mentionlytics features.
The pricing for Mentionlytics starts at $29.00 per month. Mentionlytics has 5 different plans:
Mentionlytics also offers a custom plan based on the customer's request.
Learn more about Mentionlytics pricing.
No, Mentionlytics does not provide API.
I really like the interface (simple to toggle insights by selecting different data inputs) and the customer service is great.
It would be ideal if it came with historical data, but the team was able to provide it for a very reasonable extra cost.
We are gaining brand sentiment insights with Mentionlytics
We have used Mentionlytics for over 6 months. Since day 0, they answered all of our questions in 5 minutes. We had extra needs such as requesting historical social media and web mentions. They put so much effort to extract exactly what we need for historical social media data.
Another good point is, they kept their promise of agreed budget even though the cost of extracting huge amounts of historical data exceeded what we agreed. They care about you for the long-term.
The panel can be more user-friendly. For example, a more important mentions (with high engagement or reach) can be highlighted.
We highly recommend to those who want to do social media monitoring. It might take a while to get comfortable with the panel. After a day or 2 you add a profile, keyword or hashtag for tracking, check out which mentions they detected. So you can optimize tracking criteria.
We track mentions across social media platforms and web including Facebook, Instagram, Twitter, Youtube, blogs, forums etc.
Mentionlytics is more affordable than other solutions we spoke with.
Fast Updates and the accuracy of information.
No graphics on PDF report, it will be very useful.
Mention on Social Media. I can monitore and act fast when some crises occours.
The easy access to graphs and infographics such as share of voice means this tool saves a tonne of time in monthly reporting and the alerts functionality is great for brand monitoring. The data exports also mean visualisation of metrics in more detail is a breeze.
Having more options to customise graphs and visuals (colours) in the tool would be great as this could help eliminate the time in reporting further. The ability to brand reports would also be great. Finally being able to integrate with with data studio with an api data connector would make this tool perfect.
We use mentionlytics to monitor brand mentions for our company as well as brand mentions for our competitors. The tool allows us to monitor and report on the impact of our digital PR campaigns as well as our digital and social campaigns and track these against competitor benchmarks
It's a great way for you social media managers to track what consumers are saying about your brands via comments. It keeps you fresh perspectives on what the general public want and think about.
I believe it could use a more clear interface to understand but apart from that I like it
Right now I am using the product to figure out how real consumers are finding benefits with clients products and find innovative new ways to keep them engaged through social media.
I am also looking at competitors to look for new trends to come up with ways to be ahead of the curve or notice patterns throughout the web.
The Overview dashboard shows what we need to know - mentions growing, sentiment going down, from which country, etc. It's a good starting point. It supports Japanese language.
UI design is dated. But the Beta is looking good and loading faster.
We are from Tech Support, we use this tool to identify product issues that are not reported to the traditional support channels.
Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.
Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.
I love that I get notified whenever someone speak about my brand in social media and the customized reports with my logo on them. It is really easy to use and support is great.
Its very easy to work with, it has all networks I need to check it up.
you change your mail and it does not change it, it needs some support to get it done.
Use all features!!
Social listenig
It is a comprehensive and useful tool to monitor on a daily basis mentions on social media for our company
There is always room for improvement, not sth specific at this stage.
I have a thorough and quick review of what s happening out there regarding our brands.
Mentionlytics has all the features that make it a tool every agency should use. Very perceptive analytics and mentions that you can easily track, and have immediate access to, straight from the dashboard. The set up is quick and the interface really easy to use.
There is not much to dislike, actually. No complaints so far.
Just give it a try. Totally worth the money, since you get all the features even in the lowest package.
The reports and email alerts are super useful, and we use them both for our personal use as well as for our clients. Social reach and engagement are indicators that allow us to effectively advise our customers and improve their online efforts. Also, being able to publish is another pros.
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