MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Best Reputation Management Software At A Glance
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Yotpo and how does it work?
Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield.
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User Sentiment
New York City, NY
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BirdEye and how does it work?
BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc.
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User Sentiment
California, United States
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is GoSite and how does it work?
GoSite software is an All-in-one platform for customers to find, book, and pay for your services. The software offers a drag and drop tools to build and customize your website using a drag-and-drop editor. Collaborate with teams to manage schedules via calendar and allow customers to book your services 24/7. It integrates with QuickBooks, Outlook, Gmail, Google My Business, and more. It supports Mobile Android and iOS. Small companies make use of the software.
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User Sentiment
San Diego, CA
Live Since 2013
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SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is NiceJob and how does it work?
NiceJob helps to receive more positive reviews so as to build one’s reputation and to grow one’s business. One can improve SEO rankings and gain more sales, thus boosting traffic. NiceJob makes it easier for users to attract more reviews by converting their customers into fans, thus building the brand image. This also helps to increase one’s referrals and get recommendations, thus making a wider reach. Users can get more sales by turning an increasing number of visitors into actual and paying customers. The software is quite easy and quick to set up, and it helps to design, create and manage one’s business website. One can gain more reviews through the popular social media platforms like Google, Facebook, Twitter and others. With NiceJob, users can make their website rank higher in the SERPs and even on Google Maps, thus winning more traffic and be considered as a top-rated service provider in your industry. The application comes with a smart funnel that helps in distributing one’s reviews across various social media sites where they will have the maximum views. The NiceAI review reminder feature of the software sends notifications to customers whenever they leave without giving a review.
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User Sentiment
Vancouver, Canada
Live Since 2017
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Opinew and how does it work?
Opinew is a product review app where users can customize plugin design and make it an integral part of the web-store. One can request review emails to capture the attention of customers. Users can also customize the color scheme of the plugin and enhance SEO rankings to stay ahead in Google search results. The app also allows one to review imports from Aliexpress, Amazon and Ebay to make the shop seem engaged. Users can reply to reviews whatever be the nature of them, offer coupons to retain customers. One can pin the favorite ones on the dashboard for easy customer attraction and manage the negative ones by politely asking for the reason behind the dissatisfaction. Opinew is inbuilt with smart analytics to see how other people are treating the reviews and how those can help increase sales. One can integrate with Shopify’s coupon system to offer coupons and share the reviews of customers on the social networking pages of his or her business. This helps to draw customers and increase interaction between the business and shoppers.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Experience.com and how does it work?
Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.
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User Sentiment
San Ramon, California
Live Since 2015
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Broadly and how does it work?
Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ChatMeter and how does it work?
ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based.
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User Sentiment
San Diego, California
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Reviewdrop and how does it work?
Reviewdrop is an online reputation management tool that helps businesses grow their revenues by allowing their customers to submit positive reviews. These reviews can range from text, image, video, tweets, or even Instagram posts. The tool is relevant for all sorts of websites including e-commerce, brochures, and landing pages. Not only does it allow users to establish better trust levels with their existing customers, but it also helps them to cut down on costs. In fact, review drop claims that it can reduce costs by at least 70%. Users can even boost conversions by offering coupon codes on review submissions that appear on user profiles following which they can be approved to appear on the widget.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Awario and how does it work?
Awario is a tool used for monitoring your brands or products on Social Media Networks and the Web. Monitor, track, analyze, generate leads and enhance your SEO search with keywords. Search filters based on location, language and more are available and receive instant notifications from Web and Social Media. The software crawls 13 billion sources daily, in addition to their APIs. A customer engagement platform to improve customer experience, build brand loyalty, and grow brand awareness. The software supports your desktop, laptop, smartphone, or tablet, and manage your customer feedback and respond intensely.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Trustpilot and how does it work?
Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals.
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User Sentiment
Copenhagen, Denmark
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is WebPunch and how does it work?
WebPunch web-based reputation management software can also be used as a review management tool. WebPunch can load your listings to 300+ directory sites. You will find help in doing campaign management, review monitoring, social media monitoring & response management. Users can conduct sentiment analysis to discover how influential their brand actually is in the market. WebPunch features a dashboard that ensures proper display of all data and helps to take calculative decisions. You will be notified about the reviews where your brand is mentioned anywhere the social media channels. Users can expect to find software solution in managing customer feedback & responding to online reviews.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is RepuGen and how does it work?
RepuGen is an all-in-one healthcare reputation management platform that lets users proactively manage the organization’s reputation effectively. The app plays a vital role in healthcare businesses to improve their patient experience online, which is highly crucial for one's business to flourish and succeed in this competitive market. One can manage their online reputation, monitor their patient’s satisfaction, look into patient service recovery, create workflows that save time and highlight all problems in practice. Besides these, one can easily stay in touch with patients on a consistent basis and improve retention too. The app administers an automated survey process which is quite simple and throws light on the patient’s sentiments immediately after their visit. This app helps users to interact properly, allows effective service recovery actions and strengthens one's online reputation too. Users from different healthcare industries can rely on this app, be it a hospital, healthcare centers, medical groups, IPAs or private practitioners.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Reputation.com and how does it work?
Reputation.com is a smart reputation management software that assists the users in creating an online presence that speaks for itself. It helps the user in maintaining, monitoring and improving online reviews and ratings of their brand to increase both brand and customer value. Reputation.com is an industry leading software that enables the users to improve and monitor their online reputation to enhance their company’s growth. It provides you with the option to get a 360 degree view of your entire online reputation that helps the client in effectively managing their social media, customer surveys, online reviews, and business listings. It further offers an advanced reporting and analytics tool to provide detailed insights that assists the clients in delivering better service and gaining more visits, traffic, and revenue. Users get the feature for monitoring social media, analyzing sentiments, and managing responses with Reputation.com. You also get the options to access social media metrics and to monitor reviews with the platform. The pricing of the software is quotation based and you will have to contact them directly on their official website to extract particular pricing details.
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User Sentiment
California, United States
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Grade.us and how does it work?
Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and reputation by collecting feedback. This cloud-based application enables the user to monitor and run campaigns and perform multi-channel management. The user can select, streamline and publish reviews on social media. The software allows the user to collect the reviews and feedback through various channels such as SMS campaigns and emails. It helps to create drip campaigns for review acquisition with the help of review management. Grade.us enables the users to address the queries of unsatisfied customers, to transform satisfied customers into happy reviewers, to get scores from third-party reviewing sites and to monitor the reviews collected. With this application, one can even reach a broader audience by highlighting the positive reviews and posting them on SEO-friendly web portals and social media. The users can automate their review monitoring and review acquisition procedures. With Grade.us, users can stream their best reviews on social media platforms via Wordpress plugins or simple copy/paste widgets.
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User Sentiment
Bellevue, Washington
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is RepCheckup and how does it work?
RepCheckup software is a platform used to generate reviews. The software offers tools to send emails and text messages to capture feedbacks with instant alerts. Respond to online reviews and can highlights new reviews from a central dashboard. Measure the performance of review scores across multiple websites to improve business experience.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Hey,Listen! and how does it work?
Hey,Listen! is a simple app to engage customers and receive feedback about their experiences through the buying journey. Users can also use it to collect ideas about features that customers yearn for or track the most frequent bugs that customers are encountering. All the user needs to do is create a project, add relevant details and share the link with their customers. By understanding what their clients want, users can invest their resources into delivering what actually sells. Different projects can be created for varying needs, such as apps, events, or processes. The app even supports up to 5 languages, which include English, German, French, Japanese, and Russian. The features include the ability for clients to add unlimited ideas to projects, comment on each other’s ideas, admin deletion of unwanted ideas, HTTP support, and more. It also comes with a free forever plan.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Endorsal and how does it work?
Endorsal is a platform that collects high-quality testimonials for its users to help build the loyalty of customers. The software streamlines the entire process by fully automating it, and hence saves time and money of the business. Users can choose the information they want to collect from the customers and then customize the forms accordingly to suit the requirements of the business. One can integrate their current feedback flow and provide users with a pre-filled form containing previous data. Endorsal enables its users to display the testimonials anywhere they want with just three lines of code. Users can choose from the clean and responsive templates provided by the software and customize them to suit the branding. The software allows users to embed testimonials anywhere they like with no knowledge of coding. Customers can publish their comments on various review platforms such as Facebook pages, Yelp, and Google My Business. Users can trigger timely pop-ups featuring the best testimonial providers to increase the conversions.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SocialPilot Reviews and how does it work?
SocialPilot Reviews streamlines the process of generating and managing online reviews, making it effortless for businesses to build a strong, trusted brand reputation. By utilizing Smart Campaign Automation, businesses can send automated email and SMS campaigns via tools like Twilio Integration for SMS, encouraging genuine customer feedback. The platform’s AI Reviews Responses enable proactive engagement, allowing users to address feedback both positively and negatively with ease, fostering a customer-centric culture. For businesses managing multiple brands and locations, SocialPilot offers a unified platform to track reviews, ensuring efficiency and consistency. Additionally, the platform supports Unlimited CRM Integrations with Zapier, enabling seamless management and data integration. With features like Reviews Publishing on Social Media, businesses can amplify positive feedback, while White Label Invites and Landing Pages ensure a professional brand identity. SocialPilot Reviews is also built for collaboration, offering tools for Team and Client Collaboration, ensuring everyone stays connected and organized. Grow faster, strengthen operational strengths, and enhance local discoverability with SocialPilot’s innovative review management system.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Rannkly and how does it work?
Introducing Rannkly, the ultimate solution to simplify the customer experience and revolutionize their brand voice. With Rannkly, they can bid farewell to the days of juggling multiple platforms and welcome a seamless, all-in-one platform that caters to their reviews, social media, marketing, and service needs. Imagine the power of having all their customer engagement tools in one place. Rannkly empowers they to build a consistent brand voice that resonates with their customers. Say goodbye to confusion and inconsistency, and hello to a streamlined approach that will leave their customers falling head over heels for their brand. But that's not all - Rannkly seamlessly integrates with over 100+ platforms, eliminating the hassle of manually acquiring new reviews and enhancing their online visibility. Boosting revenue has never been easier, as Rannkly provides they with the tools to engage with all their customers, ensuring that no opportunity for growth slips through their fingers. Designed with professionals in mind, Rannkly is the go-to solution for individuals who value a third-party perspective. We understand the importance of presenting their business in the most professional and informative way possible. With Rannkly, they can have peace of mind knowing that their brand is being represented in the best possible light. Don't waste another minute trying to navigate the complicated world of customer experience management. Choose Rannkly and simplify their life while taking their brand to new heights. Join the ranks of successful businesses who have already embraced the power of Rannkly and witness the transformation it brings to their bottom line. Invest in Rannkly today and experience the unrivaled power of a platform that caters to their business needs, speaks to their customers, and ultimately propels their brand towards a future of success.
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Typical Features
The Average Cost of a basic Reputation Management Software plan is $29 per month.
48% of Reputation Management Software offer a Free Trial , while 27% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
Yotpo
|
98 | 3.8 |
BirdEye
|
94 | 3.9 |
GoSite
|
94 | 2.4 |
NiceJob
|
93 | 1 |
Opinew
|
93 | 1 |
Experience.com
|
92 | 4.7 |
Broadly
|
92 | 4.9 |
ChatMeter
|
92 | 4.6 |
Reviewdrop
|
92 | 0 |
Awario
|
92 | 4.4 |
Reputation matters highly as a company with tarnished market reputation will have to experience its downfall very soon. A positive brand image can help a business climb the success ladder quite higher and that too comfortably. The internet is a medium where brand awareness and promotion can be done faster, but it needs to be constantly monitored for achieving so in reality. Reputation management involves taking good note of what others are saying about you or your business and then applying smart tactics to influence their opinion in your favor. A reputation management software helps in ensuring the maximum possible promotion of brand through positive user reviews online.
There are plenty of reputation management software available in the market. Narrowing down using some filters can contribute towards a quality purchasing decision. Take these factors into account to ensure so.
Typical Features
Enables users to timely track and monitor reviews to facilitate quick response
Facilitates timely and proper collection of product and/or business reviews
Allows timely responding to the feedback given by the product users/hotel guests
Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
Allows a user to analyze and track marketing campaigns across multichannel efforts
Users can measure and improve social media marketing performance
Helps in applying game mechanics to the work environment for better collaboration and engagement
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