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Best Reputation Management Software At A Glance
Best for Small Businesses:
Mention
Best for Mid-Market:
Reputation.com
Best for Enterprise:
BrandLoyal
Best Free Software:
Real Reviews
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Mention and how does it work?
Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns.
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User Sentiment
Paris, France
Live Since 2012
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Reputation.com and how does it work?
Reputation.com is a smart reputation management software that assists the users in creating an online presence that speaks for itself. It helps the user in maintaining, monitoring and improving online reviews and ratings of their brand to increase both brand and customer value. Reputation.com is an industry leading software that enables the users to improve and monitor their online reputation to enhance their company’s growth. It provides you with the option to get a 360 degree view of your entire online reputation that helps the client in effectively managing their social media, customer surveys, online reviews, and business listings. It further offers an advanced reporting and analytics tool to provide detailed insights that assists the clients in delivering better service and gaining more visits, traffic, and revenue. Users get the feature for monitoring social media, analyzing sentiments, and managing responses with Reputation.com. You also get the options to access social media metrics and to monitor reviews with the platform. The pricing of the software is quotation based and you will have to contact them directly on their official website to extract particular pricing details.
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User Sentiment
California, United States
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Chekkit and how does it work?
Chekkit is a customer experience management software that enables business owners to communicate with their respective clients, close deals, collect new reviews, and get paid via text messages. The software comes equipped with a variety of tools such as reviews, webchat, messenger, payments, video chat, etc., helping users attract more customers from their websites. Chekkit helps organizations leverage a new cycle of success. They can be found online based on 100+ amazing reviews and customers can reach out with their queries via the Web Chat option. Moreover, enterprises can also use the software to build relationships with their loyal clients over videos and texts. Besides, enterprises can also collect payments over text, enabling the customers to pay from their smartphones. Chekkit offers accurate compatibility with major credit cards and payment options like Mastercard, Visa, Google Pay and Apple Pay. Moreover, the software features a simple, fast, and convenient checkout flow for customers that they have never experienced.
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SW Score Breakdown
User Sentiment
Winnipeg, Manitoba
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SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Podium and how does it work?
Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out.
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User Sentiment
Lehi, Utah
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BrandLoyal and how does it work?
BandLoyal software is a platform used to optimize your customers with online ratings. Receive feedback in real time via SMS and review negative feedback to improve customer satisfaction. Gain insights via dashboard to measure the workflow of your business. Small, Medium and Large companies make use of the software.
SW Score Breakdown
BrandLoyal Pricing
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Avarup and how does it work?
Avarup is a comprehensive reviews management platform designed to help businesses stay ahead in the digital landscape. Its understand how important it is to maintain business’s online presence and to ensure the most out of reviews. With Avarup, professionals now have an easy and efficient way to collect, manage, and analyse customer reviews that best represent their business. Professionals can rely on Avarup to unify the entire reviews management process in a single modernized platform. Whether it’s collecting reviews or responding to feedback, Avarup allows professionals to automate the process with ease. Its suite of tools can help quickly to capture customer reviews and compare business’s ratings against the competition. Through its insightful reporting capabilities, Avarup also enables businesses to track progress and make decisions that further increase customer satisfaction.
Read moreSW Score Breakdown
Avarup Pricing
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Sindo and how does it work?
Sindo turns customer interactions into growth opportunities with automated SMS and email review invitations, powered by a perfect timing algorithm to boost response rates. It collects reviews across Google, Yelp, and Facebook, helping businesses build loyal communities that authentically promote their brand. Custom referral codes, automated rewards, and tiered incentives drive engagement and encourage repeat interactions. Businesses can amplify their reach with one-click review sharing and seamless social media integration. Sindo also provides a competitive edge with automated competitor monitoring, industry benchmarking, and AI-generated strategic recommendations to grow the brand. Sentiment analysis powered by deep learning algorithms uncovers customer insights through pattern recognition and predictive analytics. Performance tracking is simplified with custom reports and ROI monitoring, offering measurable results at a glance. By handling the heavy lifting, Sindo empowers businesses to focus on delivering exceptional experiences while fostering loyalty and building a community that drives success.
Read moreSW Score Breakdown
Sindo Pricing
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Ratesight and how does it work?
Ratesight software is an All-in-one complete feedback and review solution for your brand or business. The software offers a spreadsheet of customers emails or individual emails when needed. Request customer feedback directly using SMS text messaging. Evaluate customer reviews with standardized feedback metrics and high level reporting via dashboard. Marketers, Small and Medium companies make use of the software.
Read moreSW Score Breakdown
Ratesight Pricing
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ReviewGain and how does it work?
Reviewgain is the perfect online reputation management software for small to medium businesses. This platform helps to automate the reputation marketing strategy and showcase reviews that consistently gather on business websites, and social media. Ensure the reputation is always working in favor with reviewgain. With reviewgain, can get more visibility for the business on-site reviews by automatically including them in emails, text messages, and notifications. Let customers know how much to appreciate their feedback and help build a positive online reputation for the business. In addition, reviewgain provides detailed reports on performance and simple analytics that summarize all can reviews in one place, so that the customer can stay up to date on the latest trends and insights.
Read moreSW Score Breakdown
ReviewGain Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Starfish Reviews and how does it work?
Starfish Reviews is a great Wordpress plugin for anyone who is looking to include the option of visitor-generated reviews on their websites. Users can customize their funnel and begin by installing the plugin on their website. This puts them in complete control of the data, making the tool much cheaper than other similar options. Users can send their funnel URL to all their customers and followers right from their newsletter app, email, CRM, and the like. The generated funnel then automatically encourages satisfied clients to leave behind a review, helping users boost the social score of their website. The resulting influx of ratings would enable users to boost and showcase their overall digital reputation, while also improving the SEO score and influencing potential leads to choose them over their competitors. Via relevant integrations, Starfish Reviews helps users to get more positive reviews on platforms such as Google Business, Facebook, Yelp, Amazon, Foursquare, Yellow Pages, and the like.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Demandforce and how does it work?
Demandforce is a compact reputation management and appointment scheduling software, helping out hospitals and health clinics with their brand value, patient wise conversion rates and retention levels, adequately. The software can also be utilised to monitor online bookings, email marketing and individual websites that drive more appointments. It even helps users manage empty slots and deal with last-minute no-shows via email, text and voice notifications. With Demandforce, hospitals and healthcare service providers get to stay in touch with their patients through text, email and direct mail. Thus improving recall and retention rates in real-time. The software also comes loaded with various reputation and list management features, helping users manage and enhance their online reputation exclusively. Also, inbuilt facilities like a dedicated patient portal, telemedicine and a virtual waiting list collectively help users to increase productivity levels and efficient front office management simultaneously. Moreover, hospitals and health clinics can get a clear overview of their marketing campaigns and related success through real-time insights, trackable phone numbers and performance dashboards.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Repudoc and how does it work?
Repudoc software is a platform used to boost business with online reviews. Create a review widget and select from 25+ review sites like Google, Yelp, Facebook, Vitals, TripAdvisor and many more. Engage your customers with text, email or scanned via QR code. Measure the progress using dashboards to automate business workflows.
SW Score Breakdown
Repudoc Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Experience.com and how does it work?
Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.
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User Sentiment
San Ramon, California
Live Since 2015
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ReviewTrackers and how does it work?
ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well.
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SW Score Breakdown
User Sentiment
Illinois, United States
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Review Tool and how does it work?
Review Tool is a review management tool that aids you in generating more positive reviews, which further helps in improving the ranking and boost your business. It is capable of monitoring and showcasing reviews as well. With this software, you can send review requests to your buyers through both text messages and emails. Moreover, you can add your private SMTP server to send emails with your personal domain name. It also comes with a review monitoring feature that allows you to track your reviews from across the web and get a prompt notification, both in the case of a positive or a negative review. It features smart review cards that can be customised according to your branding and is also coupled with a QR code, which will help you to get more reviews effortlessly. Additionally, it also has a trust badge feature that can be completely customised with the help of CSS code. This feature will enable you to generate genuine customers for your business. Review Tool offers a feature called screening survey that can be turned on or off, and it allows you to survey your clients to inspect if they are happy with your services or not.
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Review Tool Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Bizooy and how does it work?
Bizooy is a reputation building software that helps users to learn about customer behavioral patterns and experiences to generate new reviews. The application enables businesses to gather essential customer information at the very onset of their visits. The users can use this information to communicate with the customers after the visit via email or text, wherein businesses can request valuable feedback from them regarding their buying or visiting experience. Users won’t require any coding knowledge or a server integration for requesting feedback and generating new reviews. The advanced technology of Bizooy helps to connect to the user’s Google, Facebook, and Yelp profiles, along with other significant online review platforms. The users simply need to login and send requests to customers, while the application does the rest to help their reputation grow. With Bizooy, users can improve their customer communication by sending them text messages or emails. After they provide their feedback telling about their experience regarding how they felt during their visit to the user’s store, the business receives positive reviews. The application is designed to provide proactive solutions to SMEs for detecting and resolving customer issues, thereby enhancing one’s public image.
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Bizooy Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Revi and how does it work?
Revi software is a platform used to manage customer reviews for your ecommerce business. Everything is automated in Revi. Within a few days of their purchase, your clients will receive an email requesting them to post a review. To improve your search engine rankings, collect customer feedback and publish it on social media. Manage your website's customers and automate the sharing of the best comments on Facebook and Twitter. Dashboard allows you to track response percentages, analytics, and configuration. Some of their features include - Potentially improved search engine results rankings. When producing results rankings, search engines consider the number of times a business name appears. This is boosted by posts that include your company's name. Revi works perfectly in the main content managers like Prestashop, Magento, Opencart, WooCommerce. One of their most interesting features is that it is completely customizable. Regardless of the content manager you use or the industry in which your company operates, you may now have a customised version of Revi. Different components of your consumers' experience, such as the product, delivery, and/or customer service, will be valued differently.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Grab Your Reviews and how does it work?
Automatically send review requests to customers. Effortlessly pick up awesome new reviews for business on Google, Facebook and other review sites. Now can select to turn off or turn on the negative feedback entering your social platforms. This excellent feature helps to filter customer reviews. Set up campaigns on platform to automate review acquisition.
Read moreSW Score Breakdown
Grab Your Reviews Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Rankur and how does it work?
Rankur as an online reputation management solution helps organizations nurture their web presence in a hassle-free manner. The particular program is trusted by 400+ brands, marketers, businesses and agencies to streamline various activities related to social media and web monitoring. Admins can depend on the particular to discover product-related conversations and communications in real-time. They can also leverage multiple social media sites like YouTube, Twitter and Facebook to engage with clients and provide relevant support. Moreover, an intuitive crawler within the particular is capable of scanning out 100M web pages on a daily basis extracting conversations, comments and online reviews. For companies who are into details, Rankur helps them with customizable dashboards and reports. Here the charts are differentiated as per positivity, language, age group, gender and trends. Other notable features of the software go as, online reputation management and alerts, social media monitoring, white label & rebranding and a well-organised technological interface.
Read moreSW Score Breakdown
Rankur Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is yuphub and how does it work?
Yuphub is the simplest way to collect reviews and testimonials on Google, Twitter, and your website. Request reviews from customers by text message; studies show customers are 8 times more likely to respond via this method. Use the same way to communicate with customers as would do by email. Guide your customers to leave reviews on the platforms that will provide the most exposure for your business. No coding is needed to embed reviews and testimonials on website, as there are a variety of customizable widgets to choose from. Automated review requests can also be set for specific times or batches at the end of the day. Integrate with Zapier and Stripe for easy data transfer and workflows. With Yuphub, can manage customer reviews with ease and make sure to get the most out of it!
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yuphub Pricing
The Average Cost of a basic Reputation Management Software plan is $29 per month.
48% of Reputation Management Software offer a Free Trial , while 27% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
Mention
|
89 | 0 |
Reputation.com
|
89 | 3.5 |
Chekkit
|
89 | 0 |
Podium
|
89 | 1.6 |
BrandLoyal
|
89 | 0 |
Avarup
|
89 | 5 |
Sindo
|
89 | 0 |
Ratesight
|
89 | 4.7 |
ReviewGain
|
89 | 0 |
Starfish Reviews
|
88 | 4.7 |
Reputation matters highly as a company with tarnished market reputation will have to experience its downfall very soon. A positive brand image can help a business climb the success ladder quite higher and that too comfortably. The internet is a medium where brand awareness and promotion can be done faster, but it needs to be constantly monitored for achieving so in reality. Reputation management involves taking good note of what others are saying about you or your business and then applying smart tactics to influence their opinion in your favor. A reputation management software helps in ensuring the maximum possible promotion of brand through positive user reviews online.
There are plenty of reputation management software available in the market. Narrowing down using some filters can contribute towards a quality purchasing decision. Take these factors into account to ensure so.
Typical Features
Users can measure and improve social media marketing performance
Enables users to timely track and monitor reviews to facilitate quick response
Allows timely responding to the feedback given by the product users/hotel guests
Facilitates timely and proper collection of product and/or business reviews
Helps in applying game mechanics to the work environment for better collaboration and engagement
Allows a user to analyze and track marketing campaigns across multichannel efforts
Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]
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