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Best Reputation Management Software At A Glance

Best for Small Businesses:

Review Maiden

Best for Mid-Market:

Revscog

Best for Enterprise:

Social Throb
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Apply Filters
Showing 61 - 80 of 174 Products

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hey,Listen! logo

Hey,Listen!

Collect Ideas, Feedback, and Bug Reports from Customers 4 Based on 2 Ratings
Schedule a demo Start Free Trial

What is Hey,Listen! and how does it work?

Hey,Listen! is a simple app to engage customers and receive feedback about their experiences through the buying journey. Users can also use it to collect ideas about features that customers yearn for or track the most frequent bugs that customers are encountering. All the user needs to do is create a project, add relevant details and share the link with their customers. By understanding what their clients want, users can invest their resources into delivering what actually sells. Different projects can be created for varying needs, such as apps, events, or processes. The app even supports up to 5 languages, which include English, German, French, Japanese, and Russian. The features include the ability for clients to add unlimited ideas to projects, comment on each other’s ideas, admin deletion of unwanted ideas, HTTP support, and more. It also comes with a free forever plan.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 99%
  • Reviews 60%
  • Momentum 64%
  • Popularity 64%

Hey,Listen! Pricing

  • Free Trial Available
  • Starts at $9.00. Offers Free-forever plan.
Schedule a demo Start Free Trial

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revscog logo

Revscog

Easy Video Reviews Write a Review
Schedule a demo Start Free Trial

What is Revscog and how does it work?

It creates custom call-to-actions for widget to increase conversion. And view all recorded video reviews, and choose which to feature on website. Revscog send review requests by text to clients, either automated or individually.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 99%
  • Reviews 60%
  • Momentum 65%
  • Popularity 64%

Revscog Pricing

  • Free Trial Available
  • Starts at $20.00. Offers Free-forever plan.
Schedule a demo Start Free Trial

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Review Maiden logo

Review Maiden

Customer Reviews for Business Write a Review
Schedule a demo Start Free Trial

What is Review Maiden and how does it work?

Review Maiden software is a platform used to engage customers with review requests. The software offers tools to respond to customers and monitor social interactions in real-time. Collaborate with teams to increase your marketing ROI by sharing reviews on your website and social media pages. Marketers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 99%
  • Reviews 60%
  • Momentum 64%
  • Popularity 64%

Review Maiden Pricing

  • Free Trial Not Available
  • Offers Custom plan.
Schedule a demo Start Free Trial
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RepCheckup logo

RepCheckup

Monitor Online Reviews in Minutes Write a Review
Schedule a demo Start Free Trial

What is RepCheckup and how does it work?

RepCheckup software is a platform used to generate reviews. The software offers tools to send emails and text messages to capture feedbacks with instant alerts. Respond to online reviews and can highlights new reviews from a central dashboard. Measure the performance of review scores across multiple websites to improve business experience.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 99%
  • Reviews 60%
  • Momentum 63%
  • Popularity 64%

RepCheckup Pricing

  • Free Trial Not Available
  • Starts at $100.00. Offers Free-forever plan.
Schedule a demo Start Free Trial

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FreshReview logo
An Online Review Tool 5 Based on 7 Ratings
Schedule a demo Start Free Trial

What is FreshReview and how does it work?

FreshReview software is a platform used to manage business reputation with online reviews. Collect customer feedback to built trust to drive organic traffic by increasing 5 star Google and Yelp ratings. The software offers enterprise grade secure systems to manage multi location businesses from a single dashboard to increase sales. It supports Mobile Android and iOS. Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 99%
  • Reviews 60%
  • Momentum 64%
  • Popularity 63%

FreshReview Pricing

  • Free Trial Available
  • Starts at $19.0. Offers Custom plan.
Schedule a demo Start Free Trial

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GatherUp logo
Helps you gather up customer feedback and reviews 4.6 Based on 51 Ratings
Schedule a demo Start Free Trial

What is GatherUp and how does it work?

GatherUp is a customer experience and online review engine that empowers marketing teams, enable insights and converts customers. This engine promises to be the backbone of a company or individual’s business through reviews and customer feedback. Loved by thousands of SEO service providers, agencies and brands, GatherUp sets up a simple way for the customers to leave the company with a review on the sites that matter. Furthermore, making itself a SaaS solution, the expert team of GatherUp constantly adds and enhances features to grow with the internet and the industry. This software enables adequate feedback and online reviews from the customers to fuel a company’s or brand’s online marketing. GatherUp’s team also provides detailed review monitoring facilities that listen to a brand’s reputation profile across 30+ review sites and brings all of the reviews to one place. Thus managing, responding and reporting on them with ease. Also, the platform with its review widget, conversion pop-up and other features can drive traffic enabling greater visibility of the company’s product or brand.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 90%
  • Reviews 60%
  • Momentum 66%
  • Popularity 67%

GatherUp Pricing

  • Free Trial Not Available
  • Starts at $75.0.
Schedule a demo Start Free Trial

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Unwrangle logo
Manage Online Review Data Write a Review
Schedule a demo Start Free Trial

What is Unwrangle and how does it work?

Unwrangle software is a platform used to scrape online reviews and ratings simply with an API. The software offers tools to filter results by number of reviews, date or language. Review data about customers and get page meta data to meet the requirements. The platforms supported include Amazon, Walmart, Costco, AliExpress and more. Developers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 60%
  • Momentum 64%
  • Popularity 65%

Unwrangle Pricing

  • Free Trial Not Available
  • Starts at $10.0.
Schedule a demo Start Free Trial

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Grade.us logo
Manage your business reputation and build customers' trust 4.7 Based on 326 Ratings
Schedule a demo Start Free Trial

What is Grade.us and how does it work?

Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and reputation by collecting feedback. This cloud-based application enables the user to monitor and run campaigns and perform multi-channel management. The user can select, streamline and publish reviews on social media. The software allows the user to collect the reviews and feedback through various channels such as SMS campaigns and emails. It helps to create drip campaigns for review acquisition with the help of review management. Grade.us enables the users to address the queries of unsatisfied customers, to transform satisfied customers into happy reviewers, to get scores from third-party reviewing sites and to monitor the reviews collected. With this application, one can even reach a broader audience by highlighting the positive reviews and posting them on SEO-friendly web portals and social media. The users can automate their review monitoring and review acquisition procedures. With Grade.us, users can stream their best reviews on social media platforms via Wordpress plugins or simple copy/paste widgets.

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Grade.us Pricing

  • Free Trial Available
  • Starts at $162.0.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

User Sentiment

  • Ease of Use, Excellent Customer Support
  • Limited Customization Options, Occasional Technical Issues

location iconBellevue, Washington

Schedule a demo Start Free Trial

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LocalClarity logo
Review Management with Unparalleled Write a Review
Schedule a demo Start Free Trial

What is LocalClarity and how does it work?

Easily monitor and respond to reviews in real-time, improve local search engine rankings, track performance, enhance your reputation, and drive additional sales. Less than 10% of brands take full advantage of all GMB tools to improve search discovery and achieve higher map rankings. Easily identify opportunities and then quickly optimize each element (individually or in bulk) to pull ahead of less savvy competitors.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 94%
  • Reviews 60%
  • Momentum 65%
  • Popularity 65%

LocalClarity Pricing

  • Free Trial Available
  • Starts at $10.0. Offers Custom plan.
Schedule a demo Start Free Trial

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FullReviews logo
Boost visibility, build trust, and drive loyalty with the power of customer reviews Write a Review
Schedule a demo Start Free Trial

What is FullReviews and how does it work?

Maximizing the local SEO is easier when one can leverage customer reviews through Google Maps. By responding to reviews, signal to Google that the business is active and engaged, boosting the ranking and visibility in both search results and Maps. An active Google My Business profile not only improves the search performance but also builds trust with potential customers who see the commitment to feedback and customer service. Engaging with reviews shows that the value of customers' input, creating a sense of appreciation that increases loyalty and encourages repeat business. This simple yet powerful strategy can drive more traffic to the business, improve customer relationships, and helps to stand out in your local market.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 60%
  • Momentum 63%
  • Popularity 65%

FullReviews Pricing

  • Free Trial Available
  • Starts at $9.9.
Schedule a demo Start Free Trial

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Alliance logo
Reputation management tool for hospitality sector Write a Review
Schedule a demo Start Free Trial

What is Customer Alliance and how does it work?

Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online.

Read more

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 60%
  • Momentum 65%
  • Popularity 64%

Customer Alliance Pricing

  • Free Trial Available
  • Offers Custom plan.
Schedule a demo Start Free Trial

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReviewsCollect logo
Review collection and iteration made simple 5 Based on 1 Ratings
Schedule a demo Start Free Trial

What is ReviewsCollect and how does it work?

Reviews Collect is a review collecting platform enabling businesses to push new app reviews from Google Play, Amazon Products, App Store and other services to email, Microsoft Teams and Slack. The software sends real-time notifications for app reviews allowing users to add reviews to their Slack channel, email alerts, Freshdesk ticket or Whatsapp messages whenever they arrive. Out of others, the most significant feature of the particular is that there are no delays in adding reviews and neither any missed chances ever. Businesses also get email reports for all of their added reviews on a daily, weekly or monthly basis. They can see all of their reviews in one place, categorize them by stars, date, country and more. Furthermore, users can even reply to the reviews from the app. In case of any problems, they can contact Review Collect’s customer support team via email that is available at service 24/7.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 60%
  • Momentum 65%
  • Popularity 64%

ReviewsCollect Pricing

  • Free Trial Available
  • Starts at $20.0.
Schedule a demo Start Free Trial

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Optimum Feedback logo
Online reputation manager for local businesses 4.9 Based on 10 Ratings
Schedule a demo Start Free Trial

What is Optimum Feedback and how does it work?

Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 60%
  • Momentum 65%
  • Popularity 64%

Optimum Feedback Pricing

  • Free Trial Available
  • Offers Custom plan.
Schedule a demo Start Free Trial

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reeview logo
Generate reviews on autopilot Write a Review
Schedule a demo Start Free Trial

What is Reeview and how does it work?

Build trust & get more sales by creating a constant flow of fantastic reviews from your customers. Most people read reviews before making a purchase. Get more customers by building a solid reputation. More reviews will increase your search engine rankings on Google.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 99%
  • Reviews 60%
  • Momentum 62%
  • Popularity 62%

Reeview Pricing

  • Free Trial Available
Schedule a demo Start Free Trial

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LOCALBOSS logo

LOCALBOSS

Take control of your Google Reviews 5 Based on 1 Ratings
Schedule a demo Start Free Trial

What is LOCALBOSS and how does it work?

Elevate their local business's online presence with LOCALBOSS, the groundbreaking application designed specifically for tracking, growing, and responding to Google Reviews with effortless precision. Previously a luxury only affordable to large chains, LOCALBOSS brings advanced technology to every storefront, empowering small businesses to harness the power of customer feedback. As consumer interaction increasingly shifts to the digital realm, managing your reputation online has never been more crucial. LOCALBOSS not only allows them to easily keep tabs on their Google Reviews but also provides a detailed breakdown of their actual rating giving them insight beyond the publicly shown rounded average. With quick response capabilities, LOCALBOSS dramatically does more than just monitor it equips business owners to engage with their audience promptly. This responsiveness is critical for enhancing Local SEO, as it portrays their brand as attentive and customer-oriented.By leveraging the tools provided by LOCALBOSS, businesses can thrive in a competitive market by optimizing their visibility and improving customer satisfaction. With its intuitive interface and powerful review management features, LOCALBOSS ensures that your establishment stands out, providing the edge needed to rise above the competition in the digital landscape.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 60%
  • Momentum 65%
  • Popularity 64%

LOCALBOSS Pricing

  • Free Trial Available
  • Starts at $2.99.
Schedule a demo Start Free Trial

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wooflo Pro logo
All-In-One Business Reputation Management Platform Write a Review
Schedule a demo Start Free Trial

What is Wooflo Pro and how does it work?

Wooflo Pro is the perfect tool for businesses looking to make an impact and build a positive online reputation. This review management platform helps to leverage the power of online reviews, allowing the customer to generate ratings and comments on multiple review sites, including Google and Facebook. With Wooflo Pro, it’s easy to monitor all of reviews from one convenient place. The comprehensive dashboard gives the real-time notifications when new reviews are posted, as well as access to customer feedback and ratings. Customer can also reply directly to customers in order to provide helpful advice and address any grievances or doubts. What’s more, Wooflo Pro makes it simple to share good reviews with potential customers. The platform allows the customer to highlight the best ratings and post them across social media channels, so that others can see how amazing the business is! When it comes to building a positive online presence, Wooflo Pro has got covered. Whether customers are looking for an all-in-one review management service or a way to attract more customers, this platform offers everything needed. Try it out today!

Read more

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 60%
  • Momentum 64%
  • Popularity 64%

Wooflo Pro Pricing

  • Free Trial Available
Schedule a demo Start Free Trial

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Social Throb logo

Social Throb

Discover what people are talking about your brand online Write a Review
Schedule a demo Start Free Trial

What is Social Throb and how does it work?

Social Throb is a brand reputation management tool used by marketing agencies, companies and startups. It enables them to get online mentions instantly from 20+ social media platforms, 100,000+, messages and emails. The tool’s Natural Language Processing allows users to collate, segment and analyze the sentiments into neutral, positive and negative according to their needs. It is also capable of analyzing the sentiments with precise keywords, sources, geographic locations and more. Social Throb provides companies with 360-degree insights for launching new products and finding new customers. Moreover, the tool comes with an interactive dashboard that showcases top influencers, social insights, demographic analysis and geographic locations in a seamless way. Consequently, users can track social mentions that are against their competition. By allowing team members to work together, Social Throb helps users to share topics, reports and alerts before their content gets viral. They can also filter the content by timeframe or other specifications. Social Throb even makes it easier for companies to engage with influencers and customers.

Read more

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 99%
  • Reviews 60%
  • Momentum 62%
  • Popularity 62%

Social Throb Pricing

  • Free Trial Available
  • Starts at $99.00. Offers Custom plan.
Schedule a demo Start Free Trial

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jumpstart logo

Jumpstart

Enhance Online Reviews to optimize Business Write a Review
Schedule a demo Start Free Trial

What is Jumpstart and how does it work?

Jumpstart software is a platform used to turn customers into their marketing engine. Manage Online Reviews to boost and defend your reputation on online channels. Collect Customer Feedback with AI-driven insights. Engage your customers with the best offers and products across local and social websites. Small, Medium and Large companies make use of the software.

Read more

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 99%
  • Reviews 60%
  • Momentum 60%
  • Popularity 62%

Jumpstart Pricing

  • Free Trial Available
  • Offers Custom plan.
Schedule a demo Start Free Trial

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Social Jockey logo

Social Jockey

We Provide The SolutionsTo Grow Your Business Write a Review
Schedule a demo Start Free Trial

What is Social Jockey and how does it work?

In a fast-paced and ever-evolving digital landscape, ensuring their online reputation is stellar is crucial for success. Introducing Social Jockey, their ultimate solution for managing and maximizing positive customer reviews across various platforms. With Social Jockey, you can harness the power of AI to strategically manage and curate their online feedback, ensuring their business shines in the eyes of potential customers. This platform allows you to seamlessly connect their favorite review platform and effortlessly monitor and respond to reviews in real-time. Say goodbye to negative feedback dragging down their business with Social Jockey, you have the tools to focus on generating positive reviews and attracting more clients to their doorstep. With a user-friendly interface and intelligent algorithms at their disposal, Social Jockey empowers you to take control of their online reputation like never before. This expertise and accessibility make us the go-to solution for professionals seeking to boost their online presence and drive business growth. Don't let negative reviews hold you back join the ranks of satisfied clients who have experienced the benefits of Social Jockey firsthand. Take the reins of their online reputation and watch their business flourish with Social Jockey by their side.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 94%
  • Reviews 60%
  • Momentum 65%
  • Popularity 64%

Social Jockey Pricing

  • Free Trial Not Available
  • Starts at $30.00. Offers Custom plan.
Schedule a demo Start Free Trial

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revyou logo

Revyou

Transform Reviews into Revenue Write a Review
Schedule a demo Start Free Trial

What is Revyou and how does it work?

Revyou is redefining how professionals leverage reviews to build trust and attract clients. With its innovative platform, users can aggregate reviews seamlessly and create a compelling digital presence. Imagine transforming their reviews into an irresistible lead magnet by customizing them to highlight project details, showcase vibrant images and videos, and even add links for an interactive experience. Revyou allows them to upload or paste review screenshots to generate stylish review cards that captivate potential clients. The platform’s customization features enable users to tailor colors and shapes, making each page uniquely yours. With a dedicated Revyou page, they can easily share their reviews-in-bio across social media platforms like Instagram, TikTok, and X, turning their profiles into dynamic lead funnels. Plus, Revyou’s SEO optimization ensures their page ranks high in search results, driving organic inbound traffic. Experience the ease of highlighting their work, impressing new clients, and growing their brand with Revyou’s user-friendly tools.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 60%
  • Momentum 65%
  • Popularity 64%

Revyou Pricing

  • Free Trial Not Available
  • Starts at $4.08. Offers Free-forever plan.
Schedule a demo Start Free Trial

Pricing Insights for Reputation Management Software

  • The Average Cost of a basic Reputation Management Software plan is $29 per month.

  • 48% of Reputation Management Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 27% offer a Freemium Model Allows users to access basic features at no cost..

List of Reputation Management Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
Hey,Listen! Hey,Listen! 88 4
Revscog Revscog 88 0
Review Maiden Review Maiden 88 0
RepCheckup RepCheckup 88 0
FreshReview FreshReview 87 5
GatherUp GatherUp 87 4.6
Unwrangle Unwrangle 86 0
Grade.us Grade.us 86 4.7
LocalClarity LocalClarity 86 0
FullReviews FullReviews 86 0

Overview

Reputation matters highly as a company with tarnished market reputation will have to experience its downfall very soon. A positive brand image can help a business climb the success ladder quite higher and that too comfortably. The internet is a medium where brand awareness and promotion can be done faster, but it needs to be constantly monitored for achieving so in reality. Reputation management involves taking good note of what others are saying about you or your business and then applying smart tactics to influence their opinion in your favor. A reputation management software helps in ensuring the maximum possible promotion of brand through positive user reviews online.

There are plenty of reputation management software available in the market. Narrowing down using some filters can contribute towards a quality purchasing decision. Take these factors into account to ensure so.

  • Online Security: The software you will be using should not pose a threat to your confidential data. User access control and as such can help to avoid privacy breaches to a great extent.
  • Features: The reputation management tool needs to come with a certain number of basic relevant features to boost its functionalities. Response monitoring, campaign management, review management, social media monitoring, etc. cannot be missed out. 
  • Collaboration: This factor is a good thing to look for while shopping for reputation management software as it will help multiple users participate in campaign management online. It allows collaboration between the external and internal team. 
  • Budget and utility value: The software you are investing on should be able to satisfy your requirements & expectations. Never cross your budget’s upper limit for any software ever. Look for cost-effective ones that perform.   
  • Reporting and Analysis: The reputation management software you are buying is practically useless if these two capabilities are lacking in it. Analyzing reviews across channels and reporting on them are merely necessary features. 
  • Deployment: You need to judge and understand if your requirements will be satisfied using a web-based software only or you need on-premise installation ones. Generally speaking, cloud-based ones are more advantageous like no maintenance cost, free access anytime anywhere, etc.

Features

Typical Features

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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