Demandforce helps you attract new clients and retain existing clients through proven marketing methods. Their cloud-based software allows you to connect more efficiently by optimizing how you market and communicate. The Demandforce software-as-a-service application is used by thousands of customers to grow revenue, keep clients coming back, and manage operations more effectively. Demandforce connects Demandforce clients to over 100 million consumers via email communications, text messaging, and online services.
| Support | Business Hours Online | Customer Type | Medium Business Small Business |
| API | Location / Phone Number | California, United States / (800) 220-1136 | |
| Deployment | SaaS/Web/Cloud | Category | Reputation Management Software |
Disclaimer: The pricing details were last updated on 18/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Demandforce pricing.
Demandforce is Reputation Management Software. Demandforce offers the following functionalities:
Learn more about Demandforce features.
Yes, Demandforce provides API.
What do you like best?
I love the texting patients feature. It’s my favorite part of demand force also how it shows all of our reviews in one spot
What do you dislike?One downside of demandforce is that it will not show you a date of when a patient decides to opt out of being contacted
Recommendations to others considering the product:I would 100% recommend choosing this software for your practice.
What problems are you solving with the product? What benefits have you realized?It does all of our appointment confirming for us and sends helpful texts/ calls for reminders to avoid having cancell
What do you like best?
I like how simple it is for our customers to leave reviews of our business. Following their visits, they receive an email about leaving a review. I also find it extremely helpful that this system sends reminders for appointments and also gives the person the option to confirm or cancel the appointment. It also sends the appointment reminders based on their communication preferences.
What do you dislike?There are not specific things I dislike about this product.
What business problems are you solving with the product? What benefits have you realized?We are solving problems that we have had with people forgetting about their appointments. This is increasing our rate of patients showing up for their appointments and decreasing the number of no shows. We are also receiving a better idea of how our customers feel about our company since they are able to leave a review.
What do you like best?
Free texting with patients! You can send automated group texts and free text which has been appreciated by both staff and patients alike.
What do you dislike?My only issue so far with the program is that it does not recognize any changes to un-confirm an appointment if it has previously been confirmed. If you get a last minute cancellation to a confirmed apt and move it then change to un-confirmed demandforce does not recognize the change and will not send a confirmation reminder.
What business problems are you solving with the product? What benefits have you realized?Overall it makes the office more efficient. We aren't making 50 phone calls a day and can reply to questions through text instead of having to call patients back. Great marketing tool which filled a void that we had.
What do you like best?
It saves me time having to call patients to confirm their appointment, so I can focus on the patient in front of me.
What do you dislike?I wish patients could choose how many texts or emails they get, like opt in to the service, but don’t want to be harassed and just want to be able to confirm the appt.
I also wish there was a way to input a patients appt on the website when they are not yet registered in our system yet (for new incoming patients.
What business problems are you solving with the product? What benefits have you realized?With the advanced reminders, we have a lot less missed appointments or last minute cancellations.
What do you like best?
I like how customizable the program is. We can set how many reminders go out and how frequent they go out as well
What do you dislike?Some times people tell us they didn’t get a reminder and we check all the info that gave us and if it’s correct then we call demand force and occasionally they say it was an error on their end. So occasionally people miss their appointment because they didn’t get a reminder
What business problems are you solving with the product? What benefits have you realized?Making sure people make it to their appointments by doing auto reminders
What do you like best?
I love the fact that all my patients get reminders of appointments and can automatically send back a confirmation of their appointment. It really helps knowing that each patient is reminded of their appointment.
What do you dislike?There isn't really anything about this program that I don't like.
Recommendations to others considering the productIt is great software that really gets the job done, it is easy and sufficient.
What business problems are you solving with the product? What benefits have you realized?The problems that are solved through this software, are the appointments aren't being skipped. People have the option to cancel their appointment through the software, so I am not sitting here with extra time on my hands.
What do you like best?
Demandforce was very easy to integrate into our salon studio and sync the emails that are attached to our clients book. It has an automation system, to outreach to clients automatically or remind them if they havent made an appointment in a while. It's very simple to use.
What do you dislike?The Campaign creations are very basic and not much customizable. You can add your own html code but you are still limited.
Recommendations to others considering the productListen more to customer feedback.
What business problems are you solving with the product? What benefits have you realized?We needed to outreach for more to lost clients and keep them engaged with our business.
What do you like best?
I love that clients can request, confirm, or cancel appointments through a single email or text message
What do you dislike?I wish the reviews on demandforce would post Elsewhere on the world wide web
What business problems are you solving with the product? What benefits have you realized?We have multiple ways of getting people's requested appointments to them so they do not forget, which leads to less cancellations or last-minute no shows
What do you like best?
Easy to use and great for creating templates.
What do you dislike?Not user friendly could be simplified a bit.
What business problems are you solving with the product? What benefits have you realized?Reaching our entire database of clients and prospects.
What do you like best?
I like that our customers can schedule their own appointments and view their service records.
What do you dislike?I think they should make sharing information easier since i've paid for the service.
Recommendations to others considering the productdo a demo
What business problems are you solving with the product? What benefits have you realized?follow up after the repairs.
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