Home/Reputation Management Software/Demandforce
Updated on: March 9, 2021
What is Demandforce ?
Demandforce - Reputation Management Software : SaaSworthy.com
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Demandforce

Marketing automation and communication software that works
(78 Ratings) Write Review

Demandforce helps you attract new clients and retain existing clients through proven marketing methods. Their cloud-based software allows you to connect more efficiently by optimizing how you market and communicate. The Demandforce software-as-a-service application is used by thousands of customers to grow revenue, keep clients coming back, and manage operations more effectively. Demandforce connects Demandforce clients to over 100 million consumers via email communications, text messaging, and online services.

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Demandforce Features Show All Features

Demandforce Technical details

Support Business Hours Online Customer Type Medium Business Small Business
API Location / Phone Number California, United States / (800) 220-1136
Deployment SaaS/Web/Cloud Category Reputation Management Software

Demandforce Pricing

Pricing ModelQuotation Based
Demandforce
Custom

Features

  • Calendar Management
  • Appointment Scheduling
  • Sentiment Analysis
  • Review Monitoring
  • Social Media Monitoring

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 18/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Demandforce FAQs

Demandforce is Reputation Management Software. Demandforce offers the following functionalities:

  • Social Media Monitoring
  • Sentiment Analysis
  • Campaign Management
  • Customer Review Platform
  • Response Management
  • Review Monitoring

Learn more about Demandforce features.

Demandforce provides a custom pricing for their software.

Learn more about Demandforce pricing.

No, Demandforce does not offer a free plan.

Learn more about Demandforce pricing.

Yes, Demandforce provides API.

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Demandforce Reviews

OVERALL RATING
3.5
Based on 78 Rating(s)
Rating Distribution
  • 33.3 %
  • 37.5 %
  • 12.5 %
  • 4.2 %
  • 12.5 %
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Daniela BSource : g2crowd.com
(Reviewed on 04 November 2019)
"Great software "

What do you like best?

I love the texting patients feature. It’s my favorite part of demand force also how it shows all of our reviews in one spot

What do you dislike?

One downside of demandforce is that it will not show you a date of when a patient decides to opt out of being contacted

Recommendations to others considering the product:

I would 100% recommend choosing this software for your practice.

What problems are you solving with the product? What benefits have you realized?

It does all of our appointment confirming for us and sends helpful texts/ calls for reminders to avoid having cancell

...more
Source : g2crowd.com
(Reviewed on 24 January 2019)
"DemandForce Review"

What do you like best?

I like how simple it is for our customers to leave reviews of our business. Following their visits, they receive an email about leaving a review. I also find it extremely helpful that this system sends reminders for appointments and also gives the person the option to confirm or cancel the appointment. It also sends the appointment reminders based on their communication preferences.

What do you dislike?

There are not specific things I dislike about this product.

What business problems are you solving with the product? What benefits have you realized?

We are solving problems that we have had with people forgetting about their appointments. This is increasing our rate of patients showing up for their appointments and decreasing the number of no shows. We are also receiving a better idea of how our customers feel about our company since they are able to leave a review.

...more
Source : g2crowd.com
(Reviewed on 29 September 2018)
"Great tool that makes the office more efficient."

What do you like best?

Free texting with patients! You can send automated group texts and free text which has been appreciated by both staff and patients alike.

What do you dislike?

My only issue so far with the program is that it does not recognize any changes to un-confirm an appointment if it has previously been confirmed. If you get a last minute cancellation to a confirmed apt and move it then change to un-confirmed demandforce does not recognize the change and will not send a confirmation reminder.

What business problems are you solving with the product? What benefits have you realized?

Overall it makes the office more efficient. We aren't making 50 phone calls a day and can reply to questions through text instead of having to call patients back. Great marketing tool which filled a void that we had.

...more
Source : g2crowd.com
(Reviewed on 11 August 2018)
"Saves me time to focus on patient care"

What do you like best?

It saves me time having to call patients to confirm their appointment, so I can focus on the patient in front of me.

What do you dislike?

I wish patients could choose how many texts or emails they get, like opt in to the service, but don’t want to be harassed and just want to be able to confirm the appt.

I also wish there was a way to input a patients appt on the website when they are not yet registered in our system yet (for new incoming patients.

What business problems are you solving with the product? What benefits have you realized?

With the advanced reminders, we have a lot less missed appointments or last minute cancellations.

...more
Source : g2crowd.com
(Reviewed on 31 January 2018)
"very great product "

What do you like best?

I like how customizable the program is. We can set how many reminders go out and how frequent they go out as well

What do you dislike?

Some times people tell us they didn’t get a reminder and we check all the info that gave us and if it’s correct then we call demand force and occasionally they say it was an error on their end. So occasionally people miss their appointment because they didn’t get a reminder

What business problems are you solving with the product? What benefits have you realized?

Making sure people make it to their appointments by doing auto reminders

...more
Source : g2crowd.com
(Reviewed on 09 January 2018)
"Damandforce really gets the job done, it even sends happy birthdays, and appointment reminders"

What do you like best?

I love the fact that all my patients get reminders of appointments and can automatically send back a confirmation of their appointment. It really helps knowing that each patient is reminded of their appointment.

What do you dislike?

There isn't really anything about this program that I don't like.

Recommendations to others considering the product

It is great software that really gets the job done, it is easy and sufficient.

What business problems are you solving with the product? What benefits have you realized?

The problems that are solved through this software, are the appointments aren't being skipped. People have the option to cancel their appointment through the software, so I am not sitting here with extra time on my hands.

...more
Source : g2crowd.com
(Reviewed on 26 July 2018)
"Easy Email outreach and Campaign automation"

What do you like best?

Demandforce was very easy to integrate into our salon studio and sync the emails that are attached to our clients book. It has an automation system, to outreach to clients automatically or remind them if they havent made an appointment in a while. It's very simple to use.

What do you dislike?

The Campaign creations are very basic and not much customizable. You can add your own html code but you are still limited.

Recommendations to others considering the product

Listen more to customer feedback.

What business problems are you solving with the product? What benefits have you realized?

We needed to outreach for more to lost clients and keep them engaged with our business.

...more
Source : g2crowd.com
(Reviewed on 13 December 2017)
"Simple reviewer and confirmer"

What do you like best?

I love that clients can request, confirm, or cancel appointments through a single email or text message

What do you dislike?

I wish the reviews on demandforce would post Elsewhere on the world wide web

What business problems are you solving with the product? What benefits have you realized?

We have multiple ways of getting people's requested appointments to them so they do not forget, which leads to less cancellations or last-minute no shows

...more
Source : g2crowd.com
(Reviewed on 17 January 2019)
"Demand Force"

What do you like best?

Easy to use and great for creating templates.

What do you dislike?

Not user friendly could be simplified a bit.

What business problems are you solving with the product? What benefits have you realized?

Reaching our entire database of clients and prospects.

...more
Source : g2crowd.com
(Reviewed on 18 December 2018)
"Demandforce is helpful in online customer communications"

What do you like best?

I like that our customers can schedule their own appointments and view their service records.

What do you dislike?

I think they should make sharing information easier since i've paid for the service.

Recommendations to others considering the product

do a demo

What business problems are you solving with the product? What benefits have you realized?

follow up after the repairs.

...more
Read All Reviews

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Demandforce Screenshots

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Demandforce screenshot: Demandforce - Facebook marketing
Demandforce screenshot: Demandforce - referral program
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Demandforce screenshot: Demandforce - Facebook marketing
Demandforce screenshot: Demandforce - referral program