Home/Reputation Management Software/RepuGen
Updated on: October 16, 2021

What is RepuGen ?

RepuGen - Reputation Management Software
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

RepuGen

Improve online reputation for healthcare organizations using RepuGen
(15 Ratings) Write Review

RepuGen is an all-in-one healthcare reputation management platform that lets users proactively manage the organization’s reputation effectively. The app plays a vital role in healthcare businesses to improve their patient experience online, which is highly crucial for one's business to flourish and succeed in this competitive market. One can manage their online reputation, monitor their patient’s satisfaction, look into patient service recovery, create workflows that save time and highlight all problems in practice. Besides these, one can easily stay in touch with patients on a consistent basis and improve retention too. The app administers an automated survey process which is quite simple and throws light on the patient’s sentiments immediately after their visit. This app helps users to interact properly, allows effective service recovery actions and strengthens one's online reputation too. Users from different healthcare industries can rely on this app, be it a hospital, healthcare centers, medical groups, IPAs or private practitioners.

RepuGen Features Show All Features

RepuGen Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Irvine, CA / 866-246-7891
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Reputation Management Software

RepuGen Pricing

Pricing ModelQuotation Based
Basic
Custom

Review Generation and Satisfaction Monitoring

Features

  • Positive Review Acquisition
  • Negative Review Protection
  • Reputation Trend Reports
  • Satisfaction Trend Reports
  • RepuGen Mobile App
  • Verified Testimonials Page
  • Service Recovery Tools

Marketing Package (Add-ons)

  • Real-time Testimonial Widget
  • Listings Consistency Scan
  • Listing Consistency Assistance
  • Share Reviews to Social Media
  • Automated Holiday and Birthday E-cards
  • Broadcast Message Scheduling
Preferred
Custom

Basic + EMR Integration

Features

  • Includes features of Basic plan, plus
  • Seamless automation
  • EMR Integration
  • Testimonials Badge Code
  • Includes features of Add-ons
Complete
Custom

Preferred + Operations Improvement

Features

  • Includes features of Preferred plan
  • Appointment Confirmation and Reminders
  • 2-way Text Communication
  • A.I. Comment Analysis - Identifies Reasons for Patient Sentiments
  • Includes features of Add-ons
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 04/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about RepuGen pricing.

RepuGen FAQs

RepuGen is Reputation Management Software. RepuGen offers the following functionalities:

  • Social Media Monitoring
  • Sentiment Analysis
  • Campaign Management
  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Social Media Metrics

Learn more about RepuGen features.

No, RepuGen does not provide API.

Ask the Community View Community

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RepuGen Reviews

OVERALL RATING
4.8
Based on 15 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
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Omid G
Omid GSource : g2crowd.com
(Reviewed on 21 May 2018) "Excellent product"

What do you like best?

Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service. Omid Ghalambor, MD

What do you dislike?

None sofar.

Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service.

Recommendations to others considering the product:

Go for it

What problems are you solving with the product? What benefits have you realized?

Lots of patient reviews.

...more
Amit P
Amit PSource : g2crowd.com
(Reviewed on 20 October 2017) "A must have for those wanting to increase their customer base"

What do you like best?

The ability to get feedback from customer in my industry where Word of Mouth is the primary way of getting admissions in my preschools

What do you dislike?

No such feature, all inputs were taken by the team and acted upon

Recommendations to others considering the product:

Value for money and a must-have offering for those wanting to scale their business through online leads

What problems are you solving with the product? What benefits have you realized?

Increasing my admissions is the problem being solved, getting more leads is a direct benefit

...more
Dr Lav K
Dr Lav KSource : g2crowd.com
(Reviewed on 25 August 2017) "Excellent tool to improve patient experience"

What do you like best?

Its a great product to get honest feedback from my patients and helps to improve my services, based on it. The best are the ones who didn't have a good experience - they can be engaged immediately to understand what went wrong - and corrective measures can be taken. In many of these patients - we were able to bring them back to the fold, and actually started praising us. Also we were able to correct ourselves so that the same thing doesn't happen to any future patient. Its also a tool that keep you on the toes that you don't become complacent in future. As soon as you become complacent, you'll get a negative review!

What do you dislike?

Nothing particular. One thing that can be improved is the ways to convert positive comments to social media reviews

What problems are you solving with the product? What benefits have you realized?

It leads to positive reviews on many social network sites, with its inbuilt features.

...more
Beth W
Beth WSource : g2crowd.com
(Reviewed on 31 July 2017) "A Must Have For Businesses"

What do you like best?

Repugen has help the online image of my business immensely! I am able to get client's to rate and review my services online, which has helped me gain more customers. I love that I am able to filter dissatisfied clients and address their concerns before they write a review. The reporting tools are also very helpful in tracking our customer satisfaction.

What do you dislike?

I cannot think of anything I dislike, the service is great.

Recommendations to others considering the product:

You will be so happy with Repugen's services.

What problems are you solving with the product? What benefits have you realized?

Reougen has helped manage our online reputation and has helped us address client concerns that I would have not known about.

...more
THE WISDOM TREE a
THE WISDOM TREE aSource : g2crowd.com
(Reviewed on 23 October 2017) "Repugen has been very useful for us to track, reviews, mentions and publications of our school name."

What do you like best?

Every time we get an email notifications with new findings or rating that I wouldn't have seen otherwise. This makes the tracking activity job easier.

What do you dislike?

Some times survey form takes more days to reach or take a feedback from parents.

Recommendations to others considering the product:

Yes

What problems are you solving with the product? What benefits have you realized?

With RepuGen, we are also able to foster new relationships while nurturing existing ones. It helps us gather feedback from our walkin parents in determining the reason of choosing us or vice-versa. And how to further improve their experience & interest(converting them in our next session) in our school as well as empower them to supply positive commentaries on Google and Facebook.

...more

Videos on RepuGen

Online Reputation Management Tool for Doctors and Hospitals
Online Reputation Management Tool for Doctors and Hospitals
Increase Your Positive Online Reviews with RepuGen -Practice Management Software
How to Track Your Online Reputation with RepuGen - Practice Management Software
How to Improve Your Hospital's Performance with RepuGen (Practice Management Software)
Importance Of Adding Patient Testimonial to Your Healthcare Website

Customers

Arizona Eye Consultant
Arizona Eye Consultant
COEM
COEM
Active
Active
Advance Health Integrative Medicine
Advance Health Integrative Medicine
Bashi Dental Care
Bashi Dental Care
Minimally Invasive Endoscopy and Surgery
Minimally Invasive Endoscopy and Surgery
CampusTown Dental
CampusTown Dental
Capital ORTHO
Capital ORTHO
TORRANCE HEALTH IPA
TORRANCE HEALTH IPA
communication
communication
Consulting Cardiologists
Consulting Cardiologists
Cortica
Cortica
Cypress Urgent Care
Cypress Urgent Care
Dental Associates of Florida
Dental Associates of Florida
Elevate Health
Elevate Health

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com