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BirdEye Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 18/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Reputation Management Software

  • The Average Cost of a basic Reputation Management Software plan is $30 per month.

  • 50% of Reputation Management Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

BirdEye FAQs

How much does BirdEye cost?

BirdEye provides a custom pricing for their software.

Learn more about BirdEye pricing.

Does BirdEye offer a free plan?

No, BirdEye does not offer a free plan.

Learn more about BirdEye pricing.

Compare BirdEye Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
BirdEye BirdEye - - - BirdEye Pricing
Reputation Studio Reputation Studio - - - - Reputation Studio Pricing
Reptrics Reptrics 499 per month - - Reptrics Pricing
Reputation.com Reputation.com - - - - Reputation.com Pricing
ReviewRev ReviewRev 10 per month per user - ReviewRev Pricing
ChatMeter ChatMeter - - - - ChatMeter Pricing
Reputation Desk Reputation Desk - - - + Reputation Desk Pricing
ReviewGain ReviewGain 49 per month - + ReviewGain Pricing
Trustpilot Trustpilot 200 per month - - Trustpilot Pricing
ReviewBuzz ReviewBuzz 199 per month - + ReviewBuzz Pricing

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BirdEye Features

Reputation Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Live Chat Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

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