Home/Reputation Management Software/Podium
Updated on: August 17, 2022
Podium - Reputation Management Software
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Podium

Official Website Streamlining business communications
(1,316 Ratings) Write Review

What is Podium and how does it work?

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out.

Podium Awards

Podium Features Show All Features

Podium Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Lehi, Utah - 84043 / 1-833-276-3486
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Reputation Management Software Live Chat Software

Podium Pricing

Pricing ModelQuotation Based
Podium
Custom

Features

  • Capture leads
  • Respond to Webchat
  • Assign messages
  • Identify read and unread messages
  • Automatically direct visitors
  • Manage everything from your phone or desktop

Powerful on their own.
Even better together.

Features

  • Inbox
  • Reviews
  • Webchat
  • Payments
  • Surveys
  • Teamchat
  • Videochat
  • Campaigns

Contact the vendor to get the latest pricing detail.

Disclaimer: The pricing details were last updated on 03/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Podium pricing.

Podium Alternatives Podium Alternatives

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Trustpilot
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Mention
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Yotpo
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Broadly
Broadly Broadly is a customer experience and online reputation management software for small businesses. It... read more
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Brand24
(371 RATINGS)
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GoSite
(85 RATINGS)
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Reputation.com
(709 RATINGS)
Reputation.com Reputation.com is a smart reputation management software that assists the users in creating an... read more
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Podium vs Reputation.com
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Grade.us
(391 RATINGS)
Grade.us Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and... read more
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Podium vs Grade.us

Podium Reviews

OVERALL RATING
4.3
Based on 1,316 Rating(s)
Rating Distribution
  • 79 %
  • 17.8 %
  • 2.2 %
  • 0.4 %
  • 1.1 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Podium

Podium Screenshots

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Podium screenshot: SMS targeting
Podium screenshot: Activity log
Podium screenshot: Reviews summary
Podium screenshot: Review leaderboard for mobile
Podium screenshot: View reviews and invites
Podium screenshot: Send review invites
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Podium screenshot: SMS targeting
Podium screenshot: Activity log
Podium screenshot: Reviews summary
Podium screenshot: Review leaderboard for mobile
Podium screenshot: View reviews and invites
Podium screenshot: Send review invites

Podium FAQs

Podium is Reputation Management Software. Podium offers the following functionalities:

  • Social Media Metrics
  • Review Monitoring
  • Response Management
  • Customer Review Platform
  • Gamification
  • Campaign Management
  • Sentiment Analysis
  • Social Media Monitoring

Learn more about Podium features.

Yes, Podium provides API.

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com