Conversational Marketing Software List (April 2024)

Heyday software is a customer messaging platform for better experiences. The software offers an AI-powered chatbots to recommend products to match shoppers search on autopilot. Collaborate with teams to get access to data and view on your agents’ performance. The Customer surveys in-chat used to check the pulse on customer satisfaction in minutes. It integrates with Salesforce, Shopify, and more. Marketers, Small, Medium companies make use of the software.

Meera A.I. is a text-based automation technology that replicates human interactions at scale, giving clients the impression that they're conversing with a real person rather than a machine. It enables you to automate engaging, human-like messages for enhanced user engagement and interaction. With Meera, you can improve the connection you have with your customers. Meera helps you boost your marketing, increase your sales, and give a better client experience by automating and humanizing your WhatsApp messages. It supercharges your sales efforts by scaling outbound lead generation, appointment setup, and other marketing and sales tasks. It facilitates sending notifications about incomplete applications, sporadic attendance, and schedule changes, among other things. You can send transactional messages, updates, reminders, and more to customers who have opted in. Meera connects and engages with your prospects as if she were a real person on the channel they choose. It assists businesses in enhancing their communication strategy by humanizing text messaging and making consumers feel important. Meera sends the correct message to the right consumer at the right time, resulting in increased engagement and conversion.

Presenting Payemoji, an innovative solution designed to streamline customer communication and foster business growth. This state-of-the-art service offers an Omni-channel messaging platform that integrates seamlessly with popular channels, including the burgeoning WhatsApp Business, allowing businesses to elevate their Application-to-Person (A2P) SMS engagements. Payemoji is purpose-built for versatility and efficiency, enabling a wide range of customer journeys from a single touchpoint. By utilizing this multifaceted platform, businesses can enrich their customer experience, spur sales, and notably reduce operational costs. The platform shines in its ability to consolidate multiple messaging services, providing a cohesive and unified interface for interacting with customers. With the global surge in WhatsApp usage, Payemoji taps into this network to open a direct and reliable line of communication. Customers now expect instant, accessible, and personalized service; Payemoji not only meets but exceeds these expectations. For businesses looking to modernize their outreach and internal processes, Payemoji serves as a transformative tool. Its Omni-channel capabilities expand beyond just WhatsApp, catering to a broad audience regardless of preferred communication mediums. From SMEs to large enterprises, Payemoji is calibrated to support diverse industries and sectors, empowering them to craft bespoke messaging strategies that resonate with their clientele all while reining in the costs typically associated with customer service operations. Embrace the future of customer engagement with Payemoji, where every message is an opportunity to grow.

ChipBot is an automation plugin provider platform that can be used to increase sales by using engaging videos and to substitute live chat with simple self-service support. It helps you gain consumers for your website using face-to-face videos and automated chatbots. With ChipBot, you can use appropriate videos on each page to communicate with your consumers. It offers ChipBot Pylons that help you increase your online sales and lead generation along with activating your funnel and directing visitors to your product or contact page. You can import YouTube videos and use influencers to promote your goods, or rework an existing video. The platform also offers ChipBot Nexus which is a self-service support bot that reduces live chat duties and prevents embarrassing chatbot messaging. It enables you to obtain feedback on the content of your help pages. Additionally, the platform offers Interceptors, which are promos that appear when visitors scroll to a certain portion of the page. You can reduce bounce rates and keep visitors on the page longer, gather their information, and utilize the information to enhance the website.

Botgate software is a platform used to optimize sales through conversational marketing. The software offers Hybrid model to qualify leads for better customer experience through conversations. Integrate channels with Botgate AI Messaging API to follow all conversations. It integrates with Slack, Pipedrive, Google Analytics, and more. Marketers, Small and Medium companies make use of the software.

360dialog software is a WhatsApp Messaging API to automate workflows. The software offers tools to create branded Messaging with images, files, location, videos, links, and more. Connect your customer service and ticketing applications to messenger channels. It integrates with Hubspot, Pipedrive, Bitrix24, and more. Marketers, Small and Medium companies make use of the software.

Introducing ReelSights AI, the revolutionary tool that will transform their marketing efforts into a seamless, hassle-free experience. With ReelSights AI, they can say goodbye to the days of struggling with complex technology or trying to navigate the ever-changing landscape of social media platforms. This cutting-edge artificial intelligence takes care of all the heavy lifting, so they can focus on what truly matters – building their brand and connecting with their audience. Picture this: You have a brilliant idea for a marketing campaign, but they lack the technical skills to bring it to life. Enter ReelSights AI, their new marketing partner. This intelligent tool empowers they to effortlessly create captivating content that resonates with their target audience. Whether it's designing stunning visuals, crafting engaging captions, or analyzing the best times to post ReelSights AI does it all for them. With this easy-to-use interface, even the least tech-savvy individuals can become marketing maestros. No more fumbling around with complicated software or spending hours trying to figure out the ins and outs of social media algorithms. ReelSights AI simplifies the process, providing they with a user-friendly platform that does the hard work for them. But the true magic lies in the AI's ability to adapt to their brand's unique voice. It learns from their previous campaigns, analyzes their target audience, and creates content that speaks directly to them – all while maintaining a consistent and professional tone.

ChatFunnels software is a Conversational marketing platform used to engage, qualify, and grow pipeline with visitors on your website. The software offers bot qualification system to identify accounts and can increase appointment scheduling system to your bot. Collaborate with teams to qualify visitors based on their behavior and score them through live chat. Small, Medium companies make use of the software.

Siftrock is an advanced email management software developed specifically for B2B companies in order to assist them in replying to their emails for better engagement rate and growth. It allows the user to reply to emails instantly and automates the entire aftermath of the sending process. With Siftrock, users can save both their time and energy while keeping their database utterly clean. It enables the users to synchronize their data with various platforms like Pardot, Eloquoa, Act-On, Hubspot, and Marketo in order to ease up their workload. This software, although works behind the scenes but it does the most important part that your business needs to thrive, user engagement increment! It further offers tools to improve the quality of your leads and your email reply content. Users additionally get features that separate the human replies from the autoresponders to ensure a more qualified lead generation experience. It significantly enhances your database health and email deliverability with every email that you send. Because of its smart features, it is a top favorite in the market with marketers like SurveyMonkey, Payscale, Avalara, and Citrix taking full advantage of its functionalities. The cherry on top is that it offers a free trial version to test its features.

DriftEmail is an advanced email management software that automatically flows back to your MAP and CRM to update out-of-date contact data with fresh information, surfacing new contacts on your target accounts. This sophisticated email management software instantly distinguishes between human and automated email responses. With Drift, you can route actual human replies to the appropriate individual to ensure follow-up and generate more pipeline. Users can track and manage all campaign replies in one location. Using the job titles and phone numbers from email signatures, you can automatically clean and enrich contact information in your marketing automation platform and CRM. Additionally, by exposing fresh leads from OOO responses, you can broaden your reach. It enables you to invalidate out-of-date contacts, find job changes, and process unsubscribed for compliance without lifting a single finger. Drift Email's email management solutions can easily be integrated with your current email marketing software, ensuring that you never miss a quality lead opportunity. Furthermore, the software offers a free demo to its users for testing and trying its premium features.

ShopPop is a chat marketing platform that enables businesses to forward relevant notifications to individual customers about the available products and generate more sales. The software helps users drive customers back to stores for purchasing their favourite picks, by allowing the latter to opt for ‘back in stock notifications’ on products that are currently out of stock. ShopPop comes with a wide range of widgets that look and feel native to store owners. Also, these widgets only appear to users when they want or let their customers receive notifications. Store owners can even automatically reply with Instagram or Messenger DM against the native posts on their Instagram and Facebook pages. With ShopPop, businesses get access to a variety of messaging templates that they can send to individual customers, notifying the latter about product availability, special discounts, link to pay and other relevant information. They can even edit these templates for sending personalised information. Moreover, ShopPop serves the following platforms like Shopify, Shopify Plus, WooCommerce, Magento, Wix and Shopware facilitating seamless business.

JeffreyAI is a CRM and sales engagement platform that enables small businesses to build strong relationships with customers, negotiate sales and grow revenue. The platform comes equipped with an interactive dashboard, offering a clear overview of sales KPIs, opportunities, communications and activities accordingly. Users can also depend on the same to keep their prospects and client data organised at a central place. Thus avoiding all chances of potential loss or data duplication. Users can also track the entire sales flow, right from monitoring the initial connection with the client to closing deals and managing individual accounts. JeffreyAI allows businesses to divide their prospects into groups and target them with a personalised approach. These targeted campaigns help businesses to build effective engagement levels and convert more deals. Users can also add product information, documentation and collateral over the platform making it easier for customers to make purchases. Furthermore, relevant tutorials and support materials available within the platform serves as an efficient knowledge base helping businesses to proceed with seamless operations on the go.

Saleswhale is a conversation-centric AI-powered software. Your AI assistant first reaches out to your leads and gets conversations going. Leads that do not respond at any point after a certain number of days will be politely followed up with for as many touch-points as you deem necessary. If a lead turns out to be the wrong person to have a discussion with, your AI assistant is able to request to be referred to the right person. The moment a lead is interested to speak to a sales rep, your AI assistant will rope the sales rep straight into the email thread, make a round of introductions and hand it off.

Watermelon software is a platform used to centralize and automate customer contact in minutes. The software offers tools to create chatbot and publish your chatbot to your most popular channels like Facebook Messenger, WhatsApp, Twitter and Telegram. Measure the performance of conversations across channels into a single dashboard. Small, Medium companies make use of the software.

Serviceform software is an all-in-one conversational marketing tool to generate qualified leads. Create chatbots with brands to manage customer support and multichannel chatbots. The analytics tool used to track the paths your customers without any code. Create conversion optimized with multi-step forms and can manage payments or recurring subscriptions through Stripe. Manage interactive User experiences for your products and services through conversations. Marketers, Small and Medium companies make use of the software.

Spectrm is a conversational marketing platform that enables you to learn about your consumers' preferences and personalize their customer experience in real time via a discussion. It offers a client-focused approach to marketing automation so that you can use chatbots to converse with and convert consumers at scale, on their chosen channels, and at their preferred times. With Spectrm, you can search, socialize, scale, and display one-on-one discussions with your audience. Using Spectrm powered marketing chatbots, you can engage, track, and convert more consumers in real time. It allows you to engage and convert consumers on the sites and applications they use every day. You can optimize your marketing funnel for a seamless and immediate interaction. You can personalize suggestions in real time and convert your clients when they are most likely to buy on Facebook and Google. You can reduce the amount of time it takes to respond to emails and ensure that consumers receive what they want when they want it. Additionally, with no internal engineering resources, you can prototype and optimize your chatbot using Spectrm.

Instabot is a conversational marketing platform that allows you to create and launch chatbots that understand your users, and then curates information, answer questions, captures contacts, and book meetings instantly. Identify where users are most engaged or drop-off within your conversation so you can optimize. Export users straight into your internal portals or Salesforce and Eloqua with one switch. Train your bots to get smarter based on user interactions. The more users who talk to you, the better your bot will respond.

Dashly is a customer communication platform that helps small and midsized Saas and eCommerce businesses to automate their workflow and deliver better customer support. The platform helps to convert visitors into buyers using its various sales tools, such as triggered pop-ups, emails and live chat. Dashly allows users to engage their website visitors and encourage them to buy the product. Brands can start Zoom call meetings with their customers with its live chat function. Dashly also features an advanced Leadbot that is responsible for automating lead, making sure every visitor is routed to the right agent. All the bots available at the software are system generated and they do not need any coding skills to get activated. The software reminds the shopper about the abandoned carts, onboard them quickly and drives companies’ product adoption with the targeted emails. Dashly can also be connected with the companies’ CRM, Analytics and other tools to sync their data.

Verloop is a marketing and sales platform that leverages automated conversations to boost lead generation, boost conversions and makes the handling of customer support queries easier. With 24x7 customer support, users can extend timely customer handling services for managing common queries related to tracking orders with the help of a bot. With the always-on bot, faster sales cycles can be driven and more deals can be closed in real-time. It also offers code-free customization through features such as connecting to the tech stack and creating support tickets with a drag and drop interface. With Hybrid Chats, the bot knows when to intelligently hand off conversations to their human counterparts. Verloop can be trained to respond to FAQs and make the support more personal and contextual with an easy to configure Webhook Interface. And with real-time sentiment analysis, users can help customers before they drop-off.

Automat is a Conversational AI solution that allows brands to market their product, reach their customers, and provide support through speech recognition capabilities. Brands that use Automat on their site are seeing big ROI. Personalized recommendations get new visitors to convert 2X more than usual. Imagine thousands of sales conversations happening at scale, all helping your customers at the very moment they’re ready to buy. Automat maximizes engagement by simply talking to your customers, learning their needs, and personalizing your website to their desires.