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Updated on: September 27, 2021

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Reputation.com - Reputation Management Software
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Reputation.com

Enhance your online reputation with Reputation.com
(650 Ratings) Write Review

Reputation.com is a smart reputation management software that assists the users in creating an online presence that speaks for itself. It helps the user in maintaining, monitoring and improving online reviews and ratings of their brand to increase both brand and customer value. Reputation.com is an industry leading software that enables the users to improve and monitor their online reputation to enhance their company’s growth. It provides you with the option to get a 360 degree view of your entire online reputation that helps the client in effectively managing their social media, customer surveys, online reviews, and business listings. It further offers an advanced reporting and analytics tool to provide detailed insights that assists the clients in delivering better service and gaining more visits, traffic, and revenue. Users get the feature for monitoring social media, analyzing sentiments, and managing responses with Reputation.com. You also get the options to access social media metrics and to monitor reviews with the platform. The pricing of the software is quotation based and you will have to contact them directly on their official website to extract particular pricing details.

Reputation.com Awards

Reputation.com Features Show All Features

Reputation.com Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number California, United States / 1-800-888-0924
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Reputation Management Software

Reputation.com Pricing

Pricing ModelQuotation Based
Reputation.com
Custom

Features

  • Customer Review Platform
  • Social Media Monitoring
  • Review Monitoring
  • Sentiment Analysis

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 18/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Reputation.com pricing.

Reputation.com FAQs

Reputation.com is Reputation Management Software. Reputation.com offers the following functionalities:

  • Social Media Monitoring
  • Sentiment Analysis
  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Social Media Metrics

Learn more about Reputation.com features.

No, Reputation.com does not provide API.

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Reputation.com Reviews

OVERALL RATING
4.1
Based on 650 Rating(s)
Rating Distribution
  • 64.3 %
  • 27.3 %
  • 4.7 %
  • 1.4 %
  • 2.4 %
SHARE YOUR EXPERIENCE Write a Review
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Amaris Koppelmann
Amaris KoppelmannSource : trustpilot.com
(Reviewed on 11 November 2020) Chris Barton was amazing

Chris Barton was amazing! He was very helpful.

...more
Carl Lodge
Carl LodgeSource : trustpilot.com
(Reviewed on 19 October 2020) Fantastic experience as always!

Great service from Audi Boston and CarlLodge as always.

...more
Akhilesh K
Akhilesh KSource : g2crowd.com
(Reviewed on 12 September 2020) "Advanced analytics to extract valuable insights of business."

What do you like best?

Managing reviews and answering customer feedback has been made easier with the Reputation.com application. It's the ease of use that makes it a favorite tool for the users. It is fully flexible and is quite reputable to put out robust performance. Real-time customer feedback ensures that the organization keep up with good work and provide high-quality service all the way long. Great for listing management, ratings, and reviews. Feature-packed software, especially the reporting feature has been of great help.

What do you dislike?

Survey results at times do not reach out to the organization. It makes the whole point of conducting a survey, null. It does not allow to post more than one picture or video, for that matter.

Recommendations to others considering the product:

This is the best platform for any business to attract more customers by following the strategy that the customer is looking for. We can easily check our rating score, reviews, etc. I would highly recommend it to others.

What problems are you solving with the product? What benefits have you realized?

Getting real-time customer feedback is really good for the organization's growth, as it is important. However, while putting out their thought, customers also expect to get a reply back from the developers' side. Reputation.com has made that job really a cakewalk. Reputation.com is a unique platform among all other application platforms for reputation. It can be a game-changer for any business by knowing the Reputation score by setting a benchmark.

...more
Administrator in Transportation/Trucking/Railroad
Administrator in Transportation/Trucking/RailroadSource : g2crowd.com
(Reviewed on 04 September 2020) "Rep.com is crucial for Google local performance"

What do you like best?

Rep.com provides a great all in one platform for managing our over 500 listings throughout North America. Ensuring our listings NAP information is correct while tracking all review and responding accordingly is crucial to our business.

What do you dislike?

There are a few reporting limitations that I would love to have but understand these might not apply to the masses.

Recommendations to others considering the product:

Best in class platform.

What problems are you solving with the product? What benefits have you realized?

We have active communication with our account team to address any concerns.

...more
John C
John CSource : g2crowd.com
(Reviewed on 02 September 2020) "Reputation.com takes reviews to the next level."

What do you like best?

It makes it really easy to follow up with clients to get feedback on our services.

What do you dislike?

I'm very happy with Reputation.com. Thanks!

What problems are you solving with the product? What benefits have you realized?

Getting more feedback on our operations and level of service so we can keep doing what we do well and address the things we don't.

...more
Administrator in Real Estate
Administrator in Real EstateSource : g2crowd.com
(Reviewed on 02 September 2020) "Great For Your Business!"

What do you like best?

easy to navigate. updates you as soon as you receive a review or survey response. customer service team is very helpful and quickly responds.

What do you dislike?

nothing. I haven't found anything I didn't like.

What problems are you solving with the product? What benefits have you realized?

Helps us gage how our residents really feel about our community and where and on what we can improve on.

...more
Administrator in Real Estate
Administrator in Real EstateSource : g2crowd.com
(Reviewed on 01 September 2020) "Rep.com helps us do great things!"

What do you like best?

Reputation.com has been so great as a partner. Their training is awesome and our Customer Success team, China and Rob and Lauren have always been super helpful! We love that you guys are always willing to help and build our platform for success.

What do you dislike?

In the past, things were very segmented with different packages, but love how everything has been streamlined in the last few years.

Recommendations to others considering the product:

Take the time to review all the different products offered to create the package you need for your team and always work with your Customer Success team to identify how to continue to build and evolve your platform.

What problems are you solving with the product? What benefits have you realized?

Using Reputation.com has helped us gain valuable insight for online reputation management and has allowed us to strategize how to improve as a company!

...more
Gaurav S
Gaurav SSource : g2crowd.com
(Reviewed on 01 September 2020) "Make your own choice using true benchmark."

What do you like best?

One of the best key features that made us interested in the software is the feature of third-party app integration. It helps a lot in the reviewing procedure. Having third-party application integrated simply boosts up the confidence. Whenever a review comes in we get notified about it. It has been found useful and easy to keep an eye at all the customer feedback in real-time. Building a reputation of organization, Keeping track of data is very important. While doing it manually can be difficult, Reputation.com comes to rescue, in such situations.

What do you dislike?

It does not allow to post more than one picture or video linked with Instagram. Instagram has now become one of the greatest marketing tools. Not being able to use it to its full potential leaves a bitter taste.

Recommendations to others considering the product:

It's a great chance to recommend Reputation.com for those who are looking for such an application. I have been using it for a long time and love to recommend it.

What problems are you solving with the product? What benefits have you realized?

Reputation.com is created to craft a good reputation for the organization and keep it up. It indeed is a great tool that comes with all these useful features and great functionality. Fixing up a few glitches will surely make it the best. It takes care of everything from scratch. Starting from scheduling to customizing. Reputation.com is doing a good job as far as performance is concerned. However, it has a few drawbacks that need to be fixed as soon as possible. But apart from that, Reputation.com is doing a good job.

...more
User in Real Estate
User in Real EstateSource : g2crowd.com
(Reviewed on 01 September 2020) "Great Tool for Online Reputation Insights!"

What do you like best?

I like the reporting and insights that reputation.com provides. You can filter and to see by state, property and associate level.

What do you dislike?

I wish they could integrate Yelp and also have the flagging go to the native platform as well.

Recommendations to others considering the product:

Automated reporting would be nice

What problems are you solving with the product? What benefits have you realized?

We are able to respond to reviews much faster with reputation.com

...more
User in Sports
User in SportsSource : g2crowd.com
(Reviewed on 01 September 2020) "Perfect Platform for Integrating Optimal Response(s)"

What do you like best?

I truly like that it a one stop shop. I can go to one application and find all of our reviews, respond to them and send them out from one single platform. . I like to use it for monitoring our reviews and to respond to those that left us a review and I cross reference it with my portal and can follow up with those that have left us a review so I can either call and or email them and provide them a discount off of a future season of services. So this is why I do not see any issues with this product. Our entire organization, franchisees and franchises utilize this platform and I have not heard a bad review to date.

What do you dislike?

Nothing at all. Everything is super efficient and easy to manage .. I don't think there are many flaws tothis platform anf if there are, I am unaware of them. I like to use it for monitoring our reviews and to respond to those that left us a review and I cross reference it with my portal and can follow up with those that have left us a review so I can either call and or email them and provide them a discount off of a future season of services. So this is why I do not see any issues with this product. Our entire organization, franchisees and franchises utilize this platform and I have not heard a bad review to date.

Recommendations to others considering the product:

I think it is a great tool for those small busineses that need a platform that is both efficient and useful. I utilize it in a way that streamlines my goals as a marketing manager. I can go to this platform and respond to and interact with, my community and members that are reviewing our services. . I like to use it for monitoring our reviews and to respond to those that left us a review and I cross reference it with my portal and can follow up with those that have left us a review so I can either call and or email them and provide them a discount off of a future season of services. So this is why I do not see any issues with this product. Our entire organization, franchisees and franchises utilize this platform and I have not heard a bad review to date. I think it is a great product and would highly recommend .. My advise is that all businesses utilize this platform

What problems are you solving with the product? What benefits have you realized?

Problems that I am able to solve go beyond the application. It offers me a great opportunity to access reviews and content that may have slipped through the cracks. . I like to use it for monitoring our reviews and to respond to those that left us a review and I cross reference it with my portal and can follow up with those that have left us a review so I can either call and or email them and provide them a discount off of a future season of services. So this is why I do not see any issues with this product. Our entire organization, franchisees and franchises utilize this platform and I have not heard a bad review to date.

...more
Read All Reviews

Videos on Reputation.com

Online Reputation Management from Reputation com
Online Reputation Management from Reputation com
Reputation com Product Overview Video
Healthcare Directory from Reputation com

Reputation.com Screenshots

Reputation.com Demo - Reputation.com
Reputation.com Demo - Reputation.com
Reputation.com Demo - Reputation.com
Reputation.com Demo - Reputation.com
Reputation.com Demo - Reputation.com

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