What do you like best?
Managing reviews and answering customer feedback has been made easier with the Reputation.com application. It's the ease of use that makes it a favorite tool for the users. It is fully flexible and is quite reputable to put out robust performance. Real-time customer feedback ensures that the organization keep up with good work and provide high-quality service all the way long. Great for listing management, ratings, and reviews. Feature-packed software, especially the reporting feature has been of great help.
What do you dislike?
Survey results at times do not reach out to the organization. It makes the whole point of conducting a survey, null. It does not allow to post more than one picture or video, for that matter.
Recommendations to others considering the product:
This is the best platform for any business to attract more customers by following the strategy that the customer is looking for. We can easily check our rating score, reviews, etc. I would highly recommend it to others.
What problems are you solving with the product? What benefits have you realized?
Getting real-time customer feedback is really good for the organization's growth, as it is important. However, while putting out their thought, customers also expect to get a reply back from the developers' side. Reputation.com has made that job really a cakewalk. Reputation.com is a unique platform among all other application platforms for reputation. It can be a game-changer for any business by knowing the Reputation score by setting a benchmark.