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About Mention

Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns.

Screenshots & Videos

Mention screenshot: mention-stats
Mention screenshot: mention-social
Mention screenshot: mention_influencer
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    60%
  • Popularity
    86%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep)

Mention Features

Reputation Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement
Mention Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 28/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Mention Pricing.

Mention Alternatives

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Mention Reviews

User Rating

4.5/5 (Based on 1,131 Ratings)

Rating Distribution

  • Excellent

    60.1%
  • Very Good

    29.8%
  • Average

    6.9%
  • Poor

    1.6%
  • Terrible

    1.6%

User Sentiments

Ease of Use, Timely Alerts, Comprehensive Monitoring, Influencer Identification

Inaccurate Results, Limited Features in Free Version, Poor Customer Support, High Pricing

Do You Use Mention?

Write a Review

Review Summary

Users appreciate Mention's user-friendly interface, comprehensive monitoring capabilities, and accurate sentiment analysis. They find it valuable for tracking brand mentions, monitoring competitors, and identifying influencers. Additionally, its robust reporting feature and social media integration are highly regarded. However, some users have expressed concerns regarding its pricing, occasional technical issues, and the need for improved customer support responsiveness.

Pros

  • Comprehensive social media monitoring: Tracks brand mentions, competitors' activities, and industry trends across multiple platforms.
  • Realtime alerts and insights: Notifies users of important mentions and provides actionable insights to help them respond effectively.
  • Robust analytics and reporting: Offers detailed analytics and customizable reports to measure social media performance and ROI.
  • Integrates with other marketing tools: Seamlessly integrates with popular CRM, marketing automation, and social media management platforms.

Cons

  • May require a learning curve for users unfamiliar with social media analytics.
  • Some users have reported issues with data accuracy and reliability.
  • Can be expensive for small businesses or individuals with limited budgets.
  • Limited functionality for advanced social media marketing campaigns.

Mention Reviews

AI-Generated from the text of User Reviews

Videos on Mention

Mention Screenshots

Mention FAQs

What is Mention used for?

Mention is Reputation Management Software. Mention offers the following functionalities:

  • Social Media Metrics
  • Review Monitoring
  • Response Management
  • Customer Review Platform
  • Campaign Management
  • Sentiment Analysis
  • Social Media Monitoring

Learn more about Mention features.

What are the top alternatives for Mention?

Does Mention provide API?

Yes, Mention provides API.

Mention Contact

Vendor Details

Paris, France Founded : 2012

Contact Details

+33 1 76 36 06 97

https://mention.com/

Social Media Handles

Grid Report for Mention

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Mention Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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