Home/Reputation Management Software/Mention
Updated on: March 5, 2021
What is Mention ?
Mention - Reputation Management Software : SaaSworthy.com
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Mention

Web and social media brand management tool
(739 Ratings) Write Review

Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns.

Mention Features Show All Features

Mention Technical details

Support 24/7 (Live rep) Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Paris, France / +33 1 76 36 06 97
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Reputation Management Software

Mention Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Free
Free

Discover the power of Mention

Features

  • 1 basic alert
  • 250 mentions
  • 1 social account
  • 1 user
  • Engage
  • Publish
  • Slack Integration
Solo
$25 /Month
Billed Yearly

Monitor your brand’s performance

Features

  • 2 basic alerts
  • 3000 mentions
  • 2 social accounts
  • 1 user
  • Includes features of Free plan, plus
  • Pulse Notifications
  • Search in your mentions
  • Tag
Starter
$83 /Month
Billed Yearly

Track your brand and competitors

Features

  • 5 Basic Alerts
  • 5000 mentions
  • 5 Social Account
  • 3 users
  • Includes features of Solo plan, plus
  • Sentiment Analysis
  • Influencer Dashboard
  • Monitoring Analytics
  • Social Analytics
Enterprise
Custom

Grow your brand and business

Features

  • Alerts : Custom advanced
  • Booleans Alerts
  • Custom mentions
  • 10+ social accounts
  • Unlimited users
  • Includes features of Starter plan, plus
  • Custom Reports
  • Account Management
  • Data Exports
  • API Access
  • Historical Data
  • Facebook crawling
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Disclaimer: The pricing details were last updated on 17/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Mention FAQs

Mention is Reputation Management Software. Mention offers the following functionalities:

  • Social Media Monitoring
  • Sentiment Analysis
  • Campaign Management
  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Social Media Metrics

Learn more about Mention features.

The pricing for Mention starts at $29.00 per month. Mention has 2 different plans:

  • Solo at $29.00 per month.
  • Starter at $99.00 per month.
    • Mention offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about Mention pricing.

Yes, Mention offers a free plan.

Learn more about Mention pricing.

Yes, Mention provides API.

Ask the Community View Community

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Mention Reviews

OVERALL RATING
4.2
Based on 739 Rating(s)
Rating Distribution
  • 65.8 %
  • 25.2 %
  • 5.3 %
  • 0.7 %
  • 3 %
SHARE YOUR EXPERIENCE Write a Review
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Özge Sıla GSource : g2crowd.com
(Reviewed on 16 September 2020)
"Awesome & Vital"

What do you like best?

Its the best tool to monitor all of the social media and web mentions in one hand. Also the Slack integration is the best part of it. I loveIt!

It is the first tool that I set up whenever I started to work in a business.

Also their customer support team always on the other side to reply your questions or help you to overcome the obstacles that you faced. Last time I asked them a question and it takes minutes them to reply.

What do you dislike?

Nothing to be honest. Love the product and its the first product that I force management team to purchase whenever I changed my job.

There might be a geography or keyword exclusion filters. For example I would like to use a "research" keyword to filter out the researches about my industry. Also not only keyword but also the filtering out options might be developed. However product is still vital.

Recommendations to others considering the product:

Do not think too much, just try you'll see

What problems are you solving with the product? What benefits have you realized?

-Monitoring all the mentions in one hand, not opnly in social media but also in the web.

-Slack notifation allows my team to respond the menions in a min.

-Influencer scoring is great too.

-My team can respond the mentions in a minute with Slack notifications. Also no need to share the credentials of any social media account for monitoring; you can do all in one place which is mention.com

Basically not only monitoring the mentions but also help me to increase my existence in the social channels.

...more
Administrator in Government RelationsSource : g2crowd.com
(Reviewed on 06 March 2020)
"it is straightforward, and easy to use"

What do you like best?

most useful the analytics and the filters

What do you dislike?

the sentiment analysis could be improved.

i cannot track the website pages at the second level. starter doesn't track facebook feeds

Recommendations to others considering the product:

identify the topics that are more relevant for tracking the conversation that matters

What problems are you solving with the product? What benefits have you realized?

i can monitor the main topics and conversation for each coutry and language .

...more
Gabriel MSource : g2crowd.com
(Reviewed on 26 February 2020)
"Simply love mention"

What do you like best?

With an intelligent feed, Mention scans multiple web channels, providing a comprehensive view of brand positioning and competitors.

What do you dislike?

All features are only available for plans with a customized price.

What problems are you solving with the product? What benefits have you realized?

As I work for an advertising agency, Mention provides an accurate view of events beyond the walls of our clients channels.

...more
Rick FSource : g2crowd.com
(Reviewed on 16 December 2019)
"It gives me just what I'm looking for."

What do you like best?

Emails come to me each day listing what others are saying about my company

What do you dislike?

The system works but I sometimes have problems finding what I need on their website.

Recommendations to others considering the product:

Use it. Find out what others are saying about you. Stay up-to-date on social media. Respond to social media posts like you are just sitting around waiting for them to say something. No effort on your part except click on the link and add your response. No need to search through all the junk out there to find your mentions. Saves you hours a week.

What problems are you solving with the product? What benefits have you realized?

Each day I know what others are saying about me.

...more
Ivan BSource : g2crowd.com
(Reviewed on 10 December 2019)
"Versatile and complete tool to know the mentions"

What do you like best?

For many years it is important to know what is said online before creating and publishing your content on social networks. In this case mention is one of the best tools not only to know the mentions of the brand, it also allows to know the mentions by each social networks

What do you dislike?

the reports that arrive to the email must arrive at the moment and with other metrics. Including a thematic reports would be great

Recommendations to others considering the product:

Integrate the tool with another that can validate which themes are associated with the mentions of your company or brand

What problems are you solving with the product? What benefits have you realized?

You know the mentions for each social network. Separately, determining the quality of each mention, with a scale

...more
Aamir KSource : g2crowd.com
(Reviewed on 26 November 2019)
"Mention: A helpful Tool to Track your Brand Mentions"

What do you like best?

Mention daily scans the web for tracking the mentions about our company. I have also made connections with several prospects who posted about our company on social media and actively engaging with them for sales. Some of the other best things about Mention are its ease of use, swift set-up and impeccable results. I find the sentiment analysis very exciting to use.

What do you dislike?

It would be great if they could add more options while the data is displayed. However, with the constant updates and development I am pretty sure that this will be taken care in future.

What problems are you solving with the product? What benefits have you realized?

Mention provides us the opportunity to very easily track who is talking what about us.This gives us valuable insights about our prospects as to what they really want from us. And as mentioned earlier, I had made connections with several prospects who posted about our company on social networks and actively engaging with them for sales.

...more
Aman VSource : g2crowd.com
(Reviewed on 29 October 2019)
"A Fantastic Tool to Monitor Your Social Media"

What do you like best?

Mention's interface is very intuitive and very easy to navigate. The best part about mention is that I am able to see the mentions about our business. This helps us to save time and plays an important part in our strategy of link building.

What do you dislike?

The only thing that i want to point out is that the learning curve of mention is really very slow. One need to understand the tool very well before using it. Also, they did not provide much help in the How To section.

What problems are you solving with the product? What benefits have you realized?

Mention shares great insight on who's talking what about you. This makes it super easy to strike a conversation with your potential prospects.

...more
JimmySource : financesonline.com
(Reviewed on 05 October 2019)
A worthy tool!

PROS & CONS

What are the best aspects of this product?

Mention enable me to carefully listen to conversations made by my customers. It carried me to interesting stories and better insights. It constantly informs me of the latest reviews and topics of my company's products. It saved me lots of time and is way better than the other tools I've used.

What aspects are problematic or could work better?

Mention has catered to my needs well. It would be a plus if they had some sort of a mobile app set up so I can carry on with things while I'm away from work.

What specific problems in your company were solved by this product?

Constantly keeping in touch with the internet is an effort that consumes a lot of time. Mention greatly minimizes the time it takes to seek mentions of my brand along with its products.

Are you a current user of this product?

Yes

...more
LesterSource : financesonline.com
(Reviewed on 18 September 2019)
Mention is the best at it!

PROS & CONS

What are the best aspects of this product?

Mention happens to be the simplest approach to tracking any indivdual or brand that makes a mention of your brand and/or products. It does a very good job on its own.

What aspects are problematic or could work better?

I dislike the part where Facebook refuses to do any mention tracking. Obviously, that's an issue that needs to be taken up with Facebook. Sadly, Mention can don't anything much.

What specific problems in your company were solved by this product?

Getting to know influencers gives you the chance to reach out to them while boosting the visibility of your brand. They're also great in reacting to any negative feedback.

Are you a current user of this product?

Yes

...more
JennySource : financesonline.com
(Reviewed on 04 September 2019)
My new set of eyes online.

PROS & CONS

What are the best aspects of this product?

Running a busy business, I love the ease of use when it comes to mentions. I subscribed to a free account and was able to jumpstart immediately. The UI is direct and clean. The tool did exactly what I wanted it to do. Put these aspects together and you've got a winning combination.

What aspects are problematic or could work better?

I badly miss the icon that lets me identify any unrelated mentions. But not all is lost. There are other options on how you'd want to categorize a mention and how you want to play around with it.

What specific problems in your company were solved by this product?

Mention lets me realize when my business are being mentioned. When one invests time in business promotion, there's nothing else better than see them work. From my personal experience, I'm able to get more mentions compared to Google Alerts. The finding is consistent. I also have the luxury to see which promotion has translated into sales.

Are you a current user of this product?

Yes

...more
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Videos on Mention

What is Mention?
What is Mention?

Mention Screenshots

Mention screenshot: mention-stats
Mention screenshot: mention-social
Mention screenshot: mention_influencer
Mention screenshot: mention-react
Mention screenshot: mention-task
Mention screenshot: mention-influencer-real
Mention screenshot: mention-stats
Mention screenshot: mention-stats
Mention screenshot: mention-social
Mention screenshot: mention_influencer
Mention screenshot: mention-react
Mention screenshot: mention-task
Mention screenshot: mention-influencer-real

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