Home/Reputation Management Software/Awario
Updated on: January 26, 2021
What is Awario ?
Awario - Reputation Management Software : SaaSworthy.com
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Awario

Develop your Brands with Awario
(74 Ratings) Write Review

Awario is a tool used for monitoring your brands or products on Social Media Networks and the Web. Monitor, track, analyze, generate leads and enhance your SEO search with keywords. Search filters based on location, language and more are available and receive instant notifications from Web and Social Media. The software crawls 13 billion sources daily, in addition to their APIs. A customer engagement platform to improve customer experience, build brand loyalty, and grow brand awareness. The software supports your desktop, laptop, smartphone, or tablet, and manage your customer feedback and respond intensely.

Awario Features Show All Features

Awario Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number Belarus, Europe
Deployment SaaS/Web/Cloud Category Reputation Management Software

Awario Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
Starter
$24 /Month
Billed Yearly

Best for: Individuals and small businesses monitoring their brand

Features

  • Mention alerts : 3
  • Monthly mentions : 30000
  • Stored mentions per alert : 5000
  • Projects : 1
  • Leads alerts : 1
  • Team members : 1
  • Real-time search
  • Search by language or country
  • Boolean search
  • Sentiment analysis
  • Supported platforms : Twitter, Facebook, Instagram, Youtube, Reddit, News and Blogs, Web
  • Real-time dashboard
  • Mention Statistics report (In-app only)
  • Alert Comparison report (In-app only)
  • Influencers report (In-app only)
  • Email notifications
  • Push notifications
  • Slack notifications
  • Video tutorials
  • Knowledgebase
  • Live chat and email support
Pro
$74 /Month
Billed Yearly

Best for: Small and medium-sized businesses monitoring their brand, industry, and competitors

Features

  • Mention alerts : 15
  • Monthly mentions : 150000
  • Stored mentions per alert : 15000
  • Projects : 3
  • Leads alerts : 3
  • Team members : 3
  • Includes features of Starter plan, plus
  • Mention Statistics report
  • Alert Comparison report
  • Influencers report
  • CSV export
  • Shareable reports
Enterprise
$249 /Month
Billed Yearly

Best for: Bigger brands monitoring multiple products and competitors

Features

  • Mention alerts : 50
  • Monthly mentions : 500000
  • Stored mentions per alert : 50000
  • Projects : 10
  • Leads alerts : 10
  • Team members : 10
  • Includes features of Pro plan, plus
  • White-label PDF and HTML reports
  • Dedicated Account Manager
  • One-on-one training sessions
  • Help with alert setup
Custom
Custom

$299+ per Month

Features

  • Mention alerts : Up to 500
  • Monthly mentions : Up to 25000000
  • Stored mentions per alert : Up to 500000
  • Projects : Up to 500
  • Leads alerts : Up to 500
  • Team members : Up to 500
  • Includes features of Enterprise plan
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Disclaimer: The pricing details were last updated on 19/09/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Awario FAQs

Awario is Reputation Management Software. Awario offers the following functionalities:

  • Social Media Monitoring
  • Sentiment Analysis
  • Campaign Management
  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Social Media Metrics

Learn more about Awario features.

The pricing for Awario starts at $29.00 per month. Awario has 3 different plans:

  • Starter at $29.00 per month.
  • Pro at $89.00 per month.
  • Enterprise at $299.00 per month.
    • Awario also offers a custom plan based on the customer's request.

      Learn more about Awario pricing.

No, Awario does not offer a free plan.

Learn more about Awario pricing.

No, Awario does not provide API.

Ask the Community View Community

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Awario Reviews

OVERALL RATING
4.2
Based on 74 Rating(s)
Rating Distribution
  • 61.3 %
  • 19.4 %
  • 12.9 %
  • 0 %
  • 6.5 %
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User in Food & BeveragesSource : g2crowd.com
(Reviewed on 14 March 2020)
"A great tool for marketing research"

What do you like best?

Awario is a extremely helpful tool that can help you find any form of mentions regarding a product or service you work for. It gathers information from a variety of sites, acting as a far more efficient alternative to looking up the product or service through the web.

What do you dislike?

No dislikes to report, but I will give a warning. It can have a tendency to get overloaded with responses, but the worst that has brought me is the software wouldn't update for a few days.

What problems are you solving with the product? What benefits have you realized?

With Awario, I was able to find all the customer and social media references I needed, in half the time.

...more
Sarah MSource : g2crowd.com
(Reviewed on 06 November 2019)
"Great product "

What do you like best?

The filtering options were very helpful to keep mentions organized and easy to reference. Additionally, the option to download mention data into an Excel file supported the analysis of the data captured by Awario. After the initial learning curve, the software was also fairly easy to use. The educational materials on Awario's website, especially related to using the Boolean searches, were very beneficial when first learning to use this software.

What do you dislike?

There was a very steep learning curve when fist learning to use the software, so it took a bit of trial and error and a decent amount of time to get the hang of things.

What problems are you solving with the product? What benefits have you realized?

Awario helped to determine consumer perspectives of a CPG product. This information was then used to create strategic marketing suggestions and solve consumer problems and address negative perceptions.

...more
Source : g2crowd.com
(Reviewed on 20 December 2018)
"Awario to know your internet presence and those of your competitors"

What do you like best?

I like being able to know when I'm mentioned online. Awario pushes this information to me.

What do you dislike?

There's not much to dislike, Awario makes you realize how much information is online about everyone, our competitors, and possible opportunities.

Recommendations to others considering the product:

Use Awario. It works!

What problems are you solving with the product? What benefits have you realized?

Monitoring our internet presence as well as the competiion, and finding new opportunities online.

...more
Source : g2crowd.com
(Reviewed on 24 September 2018)
"Social Media Listening Tool to Monitor Brands Effectively"

What do you like best?

Simple interface that provides essential information for monitoring brands' activities. Leads; its latest feature helps me tremendously in doing my PESTEL and SWOT analysis.

What do you dislike?

Dislike is a strong word. I rather use rooms for improvement:-

- Hourly-statistic histogram in 'Mentions' statistics

- 'Alert comparison' for all alerts instead of only three alerts

- 24 hours ago/1 day ago "date range" in the alert setting

What problems are you solving with the product? What benefits have you realized?

Customised sentiment analysis on specific brands/topics (positive, negative and neutral. The exported CSV provides me with essential parameters to curate report.I can only complement my findings with the current and future trends, thanks to 'Leads' feature.

...more
Source : g2crowd.com
(Reviewed on 17 September 2018)
"Allows us to keep our finger on the pulse of social media"

What do you like best?

Awario compliments our working day and does not consume it. It allows us to keep our fingers on the pulse and to not feel overwhelmed that we may have missed an important opportunity. Part of our daily activity and a must for every business.

What do you dislike?

I simply like it. No faults. I i really had to find one it is additional push notifications. Not a big deal when I get daily email notifications

Recommendations to others considering the product:

Ease of use and not time consuming

What problems are you solving with the product? What benefits have you realized?

Media and news coverage monitoring

...more
Source : g2crowd.com
(Reviewed on 27 April 2018)
"Makes social media management a much easier job"

What do you like best?

It's a good software that tracks mentions of my brand on social media. I check it daily to find relevant questions, comments, complaints etc and reply to them from the app without having to go to every social media platform. I find this very convenient. Also, I react to mentions from different accounts, depending on who'd be a more credible persona to react.

What do you dislike?

It's a relatively new tool and sometimes some features don't work, but they get fixed quickly.

What problems are you solving with the product? What benefits have you realized?

Customer service and tracking ROI - I think it's very important to see the reaction to marketing campaigns online, and that's what I do using Awario.

...more
Source : g2crowd.com
(Reviewed on 18 April 2018)
"best value for money tool on the market"

What do you like best?

Awario has great analytics - it shows mentions' locations, languages, sources, etc. It's easy to filter out unnecessary authors. In the end you get a handy report with all necessary stats and you can get an idea of the brand's place on social media just by looking at it.

What do you dislike?

Awario shows mention's sentiment, but it's not always right. However, it's been improving.

Recommendations to others considering the product:

Definitely have a go at it - there's a free 14-day trial

What problems are you solving with the product? What benefits have you realized?

I discovered lots of mentions of my brand on social media platforms that I now reply to. I've managed to find a good number of new customers this way!

...more
Source : g2crowd.com
(Reviewed on 13 April 2018)
"A great blend of brand monitoring and lead gen"

What do you like best?

Awario's great at what it promises - finding mentions of any keywords or phrases across social and the web. Tracking brands and competitors is fairly straightforward with a 2-minute setup. However, the real deal are the custom "Boolean" alerts that let you put up some really complex queries and find customers complaining about a competitor or interested in your service.

What do you dislike?

I'm really looking forward to Reddit monitoring (I'm told it's coming in a few weeks.

Recommendations to others considering the product:

Take the time to get the hang of Boolean searches - those are incredibly smart and flexible

What problems are you solving with the product? What benefits have you realized?

Brand monitoring (for my own brand and competitors and social selling.

...more
Source : g2crowd.com
(Reviewed on 12 April 2018)
"The Best Brand Monitoring Tool and keeps getting Better!!"

What do you like best?

Easy setup and the boolean search, definitely, are its best features. In-app previews and Interacting with social mentions within the app are also a plus.

What do you dislike?

At the moment, for web agencies, allocating resources per client is laborious work to monitor and adjust to avoid hitting your monthly cap.

Recommendations to others considering the product:

With so much clutter and noise online, Awario helps focus your attention to what matters with your brand and better service your customers. Stop reading this and get it now!

What problems are you solving with the product? What benefits have you realized?

Brand reputation, competitor analysis, and lead generation.

...more
Source : g2crowd.com
(Reviewed on 12 April 2018)
"Ultimate SMM tool."

What do you like best?

Awario found data which most of the same tools could not or at least does it much cheaper.

Their Boolean Search is quite complicated, but very useful. Especially when the responsive support helped to figure out how it works.

What do you dislike?

I'd like to see more guides which would help me better understand some terms and values.

What problems are you solving with the product? What benefits have you realized?

I use Awario for promotion of my own brand.

...more
Read All Reviews

Videos on Awario

How to create your first alert in Awario
How to create your first alert in Awario
Get to know your social media mention feed in Awario
Setting up Leads in Awario

Awario Screenshots

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