Chatra

Pros: Customers love having a chat feature on the website

Cons: Expensive if you need multiple agents. Sometimes the browser version crashes

Pros: This software allows the user to integrate with other multi-media application, ie,... facebook messenger, Shopify, webhooks, Zapier...etc

Cons: The cost of using the software. I hope that it can be paid for discounted price.

Pros: Chatra is a must have for any small business. My guests have intant access to customer support for questions and inquires 24/7. It was easy to install and customize. I especially liked that I can see what guests are typing, as they type. Overall, it's one of the best chat platforms I've used.

Cons: I do find that the application has room for improvement, as far as start-up speed goes. It would also be great to see an auto-correct feature implemented in the future.

Pros: Chatra provides a way to connect with customers and is easy for both of us to use. I can provide feedback for their questions and concerns in real time and it allows our relationship to grow even further. When I am unavailable, there is a way for my messages to be waiting for me.

Cons: There is nothing negative to say about the software at this time

Pros: Works as expected!

Very easy to use

Clean Graphical User Interface

Simple minimal vibe

Cons: Price is per agent as opposed to a team plan

Overall: I enjoy using this service, the graphical user interface makes navigating very easy

Pros: - app version

- free version

- good pricing

- group chat

- able to see visitor's typing

Cons: - support for more integrations

- basic reporting

- not ticketing system in place

Overall: Simple, easy to use and implement with nice overall features

Pros: Chatra is simple to use and makes customer support very easy. If you want the customers visiting your website to have proper guidance, you should try Chatra. The capabilities of this software far exceed any other like it and you can get started for free! It's free to get started so the least you can do is check out their website.

Cons: There are some services that you have to pay for but, like stated above, you can get started for free. Since Chatra has so many features, it can be a little overwhelming at first. But once you figure out how to navigate the software, it makes everything much easier.

Overall: Overall Chatra has been a pleasant experience. I personally have not had to pay for this service so it may be different if you have to pay out of your own pocket to use it. You should compare with other software if you are not sure about Chatra, but you can try it for free if you go to their website.

Pros: I really liked the layout and the ease of use when makes changes to settings. Pretty good app as well.

Cons: The features that could be very useful but are premium. The pricing is a bit steep.

Overall: It's a pretty good app and very easy to set up. It's very reliable, especially with the app. You get the notification straight away compared to other apps that doesn't give you a notification straight away and you miss a potential customer.

Pros: The way I could use the features of a messenging app with visitors to the website

Cons: I disliked the user interface after becoming so familiar with others

Overall: Customer interaction in real time was something that became awkward and was rarely participate d in by customers.

Pros: This tool offers friendly UI and makes easier for customer to contact us. It can be easily integrated on websites and it is really easy to set up.

Cons: Nothing at the moment, but I will update my review as soon as I find something.