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About Chatra

A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like.

Screenshots & Videos

App n chat
Video Thumbnail
Video Thumbnail


SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

Chatra Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message


Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents


Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Call Me Option

Allows your visitors to speak to your agents directly over the phone
Chatra Pricing

Free Trial


Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans


Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 30/09/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Chatra Pricing.

Chatra Alternatives

View All Chatra Alternatives

Chatra Reviews

User Rating

4.7/5 (Based on 139 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


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Videos on Chatra

Chatra Screenshots

Chatra FAQs

What is Chatra used for?

Chatra is Live Chat Software. Chatra offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about Chatra features.

What are the top alternatives for Chatra?

Does Chatra provide API?

Yes, Chatra provides API.

Chatra Contact

Vendor Details

Wilmington, Delaware

Contact Details

+1 703-232-1443

Social Media Handles

Grid Report for Chatra



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