Home/Live Chat Software/Chatra
Updated on: May 25, 2020
What is Chatra ?
Chatra - Live Chat Software : SaaSworthy.com
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatra

Real-time chats made easier and effective
(38 Ratings) Write Review

A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like.

Chatra Features Show All Features

Chatra Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Arlington,USA / 1-703-232-1443
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

Chatra Pricing

Pricing ModelFree Trial , Freemium , Subscription
Free forever
Free

Once the trial ends you can only have 1 agent online at a time and paid features are disabled.

This plan is free forever.

  • Unlimited Agent accounts
  • Agents online: 1
  • Unlimited Concurring chats
  • Multilingual chat widget
  • Use on multiple websites
  • Offline messaging
  • Complete conversation history
  • E-mail chat transcripts
  • Group chats
  • Typing indicators
  • Read receipts
  • Notifications
  • Agent names, titles and photos
  • Basic visitor info
  • Chat notes
  • Widget customization
  • SSL-encryption
  • Google Analytics integration
  • Browser dashboard
  • Windows and Mac desktop apps
  • iOS and Android mobile apps
  • Developer API
Paid
$15 /Month

$15 Per Agent Per Month Billed Annually and $19 Per Agent Per Month Billed Monthly

  • Unlimited Agent accounts
  • Agents online as many as paid for
  • Includes the Features of Free Forever Plan Plus
  • Max. visitors in real-time visitor list: paid agent seats x 10
  • Detailed visitor info
  • Typing insights
  • Intelligent pre-chat form
  • File transfer
  • Saved replies
  • Invisible mode
  • Operating hours
  • Visitor banning
  • Delete chats
  • Chat Ratings
  • Chat Reports
  • Data export
  • Screensharing via Median
  • Slack integration
  • Help Scout integration
  • Front integration
  • Outgoing Webhooks
Enterprise Plan
Custom

Have a lot of agents, need an SLA or have other special requirements?

Contact vendor for detailed pricing.

Screenshot of the Vendor Pricing Page
Chatra Pricing
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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Chatra FAQs

Chatra is Live Chat Software. Chatra offers the following functionalities:

  • Agent Scheduling
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Transfers
  • Visitor Targeting

Learn more about Chatra features.

The pricing for Chatra starts at $15.00 per month. Chatra has a single plan:

  • Paid at $15.00 per month.
    • Chatra offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about Chatra pricing.

Yes, Chatra offers a free plan.

Learn more about Chatra pricing.

Yes, Chatra provides API.

Ask the Community View Community

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Chatra Reviews

OVERALL RATING
3.6
Based on 38 Rating(s)
Rating Distribution
  • 24
  • 2
  • 3
  • 9
  • 0
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GrowIn Up With Daphne GSDSource : play.google.com
(Reviewed on 04 May 2020)

Works great! I use it on android and my iphone 8 plus with no problems

...more
Jiajer HoSource : play.google.com
(Reviewed on 08 April 2020)

Never showing notification and autocorrect never works

...more
R DixonSource : play.google.com
(Reviewed on 09 February 2020)

It is great when it works, but sometimes it refuses to open and just stays on a white screen, which of course is unacceptable when I need to anwser a potential client.

...more
Mianriaz KhanSource : play.google.com
(Reviewed on 19 July 2019)

I like it so amazing chat's

...more
Mianriaz KhanSource : play.google.com
(Reviewed on 19 July 2019)

I like it so amazing chat's

...more
Basant MalviyaSource : play.google.com
(Reviewed on 14 May 2019)

awesom

...more
Alexander SwiftSource : play.google.com
(Reviewed on 05 April 2019)

great startup!

...more
DARREN LEESource : play.google.com
(Reviewed on 04 April 2019)

unable to install !

...more
A Google UserSource : play.google.com
(Reviewed on 10 March 2019)

need some improvement

...more
Yussuf MahatSource : play.google.com
(Reviewed on 28 January 2019)

Thanks much. Awesome app.

...more
Read All Reviews

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