Home/Live Chat Software/ChatraUpdated on: June 7, 2023
Chatra - Live Chat Software
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatra

Real-time chats made easier and effective
(434 Ratings) Write Review

What is Chatra and how does it work? A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like.

Chatra Features Show All Features

Chatra Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Wilmington, Delaware / +1 703-232-1443
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Official Website https://chatra.io/
Category Live Chat Software

Chatra Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Free
Free

One Agent

Features

  • Online & offline chat widget
  • Basic visitor info
  • Browser dashboard
  • Windows & Mac desktop apps
  • iOS & Android mobile apps
  • Unlimited concurrent conversations
  • Notifications
  • Complete conversation history
  • E-mail chat transcripts
  • Read receipts
  • Agent names, titles and photos
  • Typing indicators
  • Google Analytics
  • WordPress
  • Shopify
  • WooCommerce
  • Ecwid
  • Bigcommerce
  • JavaScript API
Essential
$15 /User/Month
Billed Yearly

Features

  • Online & offline chat widget
  • Email helpdesk
  • Facebook messenger
  • Instagram
  • Intelligent chat bot
  • Form & lead capture bot
  • Targeted messages & triggers
  • Basic visitor info
  • Detailed visitor info
  • Real-time visitor list
  • Shopping cart contents
  • Browser dashboard
  • Windows & Mac desktop apps
  • iOS & Android mobile apps
  • Unlimited concurrent conversations
  • Notifications
  • Chat notes
  • Saved replies
  • Invisible mode
  • Team chats
  • Complete conversation history
  • E-mail chat transcripts
  • Read receipts
  • Agent names, titles and photos
  • Typing indicators
  • Email open tracking
  • Group chats
  • Typing insights
  • File transfer
  • Visitor banning
  • Screensharing via Median
  • Google Analytics
  • WordPress
  • Shopify
  • WooCommerce
  • Ecwid
  • Big Commerce
  • JavaScript API
  • Integration with existing users
Pro
$23 /User/Month
Billed Yearly

Features

  • Includes features of Essential plan, plus
  • Operating hours
  • Agent groups
  • Chat Ratings
  • Chat Reports
  • Data export
  • Slack
  • Help Scout
  • Front
  • amoCRM
  • Zapier
  • REST API
  • Outgoing Webhook
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Disclaimer: The pricing details were last updated on 30/09/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Chatra pricing.

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Chatra Reviews

OVERALL RATING 4.6 Based on 434 Rating(s)
Rating Distribution
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Videos on Chatra

Chatra Live Chat for Shopify
Chatra Live Chat for Shopify
–°hatra Live Chat

Chatra Screenshots

App n chat
App n chat
App n chat

Chatra FAQs

Chatra is Live Chat Software. Chatra offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about Chatra features.

Yes, Chatra provides API.

Customers

Saved by the dress
Saved by the dress
High speed training
High speed training
Empowering parents
Empowering parents

Disclaimer

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