This is a scheduling and appointment software that enables professionals to manage bookings, meetings, generate leads and accept payment. It is the perfect solution for companies in the service producing industries. Square Appointments allows clients to book services 24/7 on the free, provided booking websites or through links. The software allows clients to make prior payments for their scheduled appointments and it syncs with users’ personal calendar to make sure their availability is always accurate. Since the software is cloud-based, it ensures that your schedule is accessible on any device at any time. The software lets you view customer appointment and details and send reminders to customers for upcoming appointments and notifications for any change in plans. Customers are also able to use the software to reschedule their appointments. Square Appointments also has an in-built point of sale feature which allows users to track their inventory, sell items and services easily, provide an analytics report on how the business is doing and allow different payment methods. Additionally, users can also run promotions and loyalty programs for potential and existing clients for a better customer relationship. Square Appointments can be integrated with QuickBooks, Xero to further improve user experience.
| Support | Business Hours | Customer Type | Individuals Medium Business Small Business |
| API | Location / Phone Number | NA | |
| Deployment | SaaS/Web/Cloud Mobile - iOS | Category | Appointment Scheduling Software |
Disclaimer: The pricing details were last updated on 16/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Square Appointments is Appointment Scheduling Software. Square Appointments offers the following functionalities:
Learn more about Square Appointments features.
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Yes, Square Appointments provides API.
What are the best aspects of this product?
It is easy to set up and use. Unlike other apps, Square Appointments doesn’t come with so many graphic designs that just make the app more complicated. It is clean and very functional. It lets us set up multiple schedules for multiple people. It works just right for our needs.
What aspects are problematic or could work better?
I don’t have any complaint with its designs and overall look. I love its simplicity, in fact! However, for those who are looking for a nice-looking app that has some jaw-dropping graphics, Square Appointments might not be your best pick.
What specific problems in your company were solved by this product?
It helps us make a scheduling with clients faster and easier. Now, our clients can go online and schedule an appointment at their most convenient time. Besides being affordable, Square Appointments also saves us money as we don’t need to hire a full-time receptionist to attend all clients’ needs. Amazing, right?
Are you a current user of this product?
No
What are the best aspects of this product?
Square Appointments is an easy-to-use software that is perfect for small business. Setting it up is also fast and easy. The setup process only took less than an hour to finish!
What aspects are problematic or could work better?
Generally, the software is great! What doesn’t impress me is their customer support. I wish they will do something to improve their service.
What specific problems in your company were solved by this product?
Square Appointments is a convenient and easy-to-use software! It helps us make the process faster and easier. With it, I can implement straightforward pricing. My clients can even make their own accounts and choose to save their credit card details there for faster transactions on their next purchase.
Are you a current user of this product?
No
What are the best aspects of this product?
Our customers are at ease with using Square Appointments because of the familiarity of the Square family of products. They also like to use it because it is intuitive and does not require in-depth technical knowledge. And if ever problems arise, the Square customer service team is prompt in resolving them.
What aspects are problematic or could work better?
I have no problems regarding the app, really, though I wish Square Appointments receives regular enhancements.
What specific problems in your company were solved by this product?
With Square Appointments, our team is more organized and can better keep up with our meetings and customer bookings. It has enabled each member of our team to connect better with each other as well as communicate with clients seamlessly. As such, our small business is becoming competitive.
Are you a current user of this product?
No
What are the best aspects of this product?
The easy-to-use platform is the best feature of the app because it makes appointment booking faster!
What aspects are problematic or could work better?
The one thing I do not like about Square Appointments is that I can only add one employee to a service. For example, if I have a couple coming in for a massage together, I cannot appoint two available workers for the task!
What specific problems in your company were solved by this product?
Square Appointments has opened up more work opportunities for us! It has also allowed me to book appointments when I am at home or on the move and clients themselves can reserve a time whenever they want. Moreover, the app has the ability to track all activities so it's seamless to connect with clients now. It has also saved us from a lot of no-shows by regularly reminding our clients about their appointments.
Are you a current user of this product?
Yes
What are the best aspects of this product?
With this tool, it is super easy for us to book schedules, know the upcoming appointments, connect with our clients, and more. Although this software is primarily created for scheduling or booking, there are a lot of helpful features it offers if you try to explore a little. It even sends alerts so clients will be reminded of the upcoming appointment.
What aspects are problematic or could work better?
Any changes made about the client’s info during the booking process will not be saved. For instance, when I need to change the client’s name while booking them through my phone, the software won’t permit it. I need to finish scheduling and return to edit the data.
What specific problems in your company were solved by this product?
The software had made our scheduling super easy and simple. It comes with a friendly interface, blocks off times, and easy controls. It even minimizes errors in the booking process.
Are you a current user of this product?
Yes
Super easy to use. Convenient app and website to create and delete appointments. Also convenient to have Square Pay partnered as well.
I do not dislike anything about square appointments so far.
Benefits are being able to multitask with one app or website.
What are the best aspects of this product?
There are so many things I like about Square Appointments but the one that stands out is its ability to show clients our calendar and to let them book their appointments online. It is also helpful that it can send automatic alerts that we can configure for each customer. I also enjoy how Square Appointments lets me manage my schedule from a computer or phone. Additionally, I like how the app is fully configurable and is easily integrated with my website. Because of these things, I feel like I have a receptionist I can count on!
What aspects are problematic or could work better?
It would be nice if I can easily identify my active clients from my inactive customers.
What specific problems in your company were solved by this product?
Being the lone operator of a salon, I am not always available to answer calls. That is why Square is a great addition. With it, clients can check my schedule and book a time that they like and make changes if necessary. This has reduced the time I spend with a phone drastically, giving me more time to catch up with new or prospective customers. Apart from these things, I am benefiting greatly from the automated confirmations and the other host of features available on the app.
Are you a current user of this product?
Yes
What are the best aspects of this product?
The best thing about Square Appointments is its free platform. It is also easy-to-use that my clients can book their haircut appointments with me without difficulty straight on my business website.
What aspects are problematic or could work better?
It's sad that I cannot customize appointments to my industry.
What specific problems in your company were solved by this product?
Square Appointments makes micro-managing possible. This way, I can determine how many haircuts I can do in a day.
Are you a current user of this product?
No
What are the best aspects of this product?
At first, I was cynical about the tool because I might lose control over my scheduling. Square proved me wrong because it allows people to book a service or a host of services online and lets me know about it immediately. This way, I can decide to accept or reject the appointment without further ado. It's also brilliant because I can protect my business from no-shows by implementing a no-show policy. This means that clients have to input their credit card details (not visible to me) so that they are charged automatically in case they do not show up for their appointments.
What aspects are problematic or could work better?
It is a hassle that Square does not accept multiple bookings for a single client. I have weekly recurring clients and it would be a boon if Square could just make the appointments automatically or at least allow multiple reservations.
What specific problems in your company were solved by this product?
With Square, I can work with clients while accepting appointments from other clients.
Are you a current user of this product?
Yes
What are the best aspects of this product?
Square Appointment is easy to use and set up. I like that it can be integrated into my current site. And guess what, I can also take payments using this software and let my clients save their payment details on the system.
What aspects are problematic or could work better?
I just want Square Calendar to be integrated with Apple calendar. That would be great. But overall, the software is great. Two thumbs up for its flexibility.
What specific problems in your company were solved by this product?
Square Appointments helps our clients book appointments easily and let them pay their fees conveniently.
Are you a current user of this product?
No
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