Home/Call Center Software/Servetel
Updated on: May 21, 2022

What is Servetel ?

Official Website
Servetel - Call Center Software
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Servetel

Get connected with customers in an efficient way
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Servetel is a cloud-based telephonic service providing software company. The software ensures the stable and efficient connection between its customers and their business. With Servetel, users can generate virtual mobile numbers of their choice and run multiple missed call campaigns with them. This will connect them with more customers at no cost. The software comes with an interactive voice response (IVR) feature that allows its users to improve their customer engagement efficiently. Further, it has a voice broadcasting feature that allows users to convey their voice messages to the mass audience. One can easily record conversations with the customers for quality control, live monitoring and performance review with the software’s call recording feature. Users can forward business calls to any available destinations with Servetel’s call forwarding feature. The software also comes with a remote admin portal so that the company head can stay updated about every ongoing call between customers and agents. Users can keep track of the number of missed calls and received calls with the active SMS feature of the software.

Servetel Features Show All Features

Servetel Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Gurugram, India / 1800-103-6989
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Call Center Software

Servetel Pricing

Pricing ModelFree Trial , Quotation Based
Servetel
Custom

The software offers a customized pricing plan to build around business needs

Features

  • Voice over artists for IVR recordings
  • Text-to-speech customization
  • Multi level IVR
  • Call Whisper and Barge
  • Live Call Transfer
  • Instant Missed Call Alerts
  • Call Recording
  • Call Tracking and Analytics
  • Call Queue Management
  • CRM Applications
  • Webhook APIs
  • Simple to use Rest APIs
  • Agent/Number/Call Reports
  • Customizable Reporting
  • Report Scheduling
  • All-in-one intuitive web portal
  • Access to real-time data
  • HD Voice Quality
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Disclaimer: The pricing details were last updated on 09/09/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Servetel pricing.

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Servetel vs Freshcaller

Videos on Servetel

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How Interactive Voice Response (IVR) system can help boost customer experience ?
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Servetel FAQs

Servetel is Call Center Software. Servetel offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about Servetel features.

Yes, Servetel provides API.

Customers

Cipla
Cipla
OLA
OLA
Cars24
Cars24
Vivaan Solar
Vivaan Solar
Feather Sleep
Feather Sleep

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com