Home/CRM Software/Oracle Engagement Cloud
Updated on: August 14, 2022

Oracle Engagement Cloud

A Comprehensive Sales Solution
(96 Ratings) Write Review

Oracle Engagement Cloud has been rebranded. Check Oracle Engagement Cloud alternatives.

What is Oracle Engagement Cloud and how does it work?

Oracle Engagement Cloud is a tool that provides an extensive set of capabilities that assist the users to transit smoothly from sales planning and execution to customer onboarding, support services, and account management. It brings powerful and robust sales and services capabilities that are built on a single platform. Through the customer-friendly mobile access and native AI, the tool can predict the user’s winning probability, thus recommending the next best possible actions. The tool empowers the users and their partners, including partners and channel reps, to win more customers and retain them using contextual tools. The inbuilt sales foundation enables organizations to manage the entire sales lifecycle including accounts, opportunities, leads, activities, contacts, and assessments. It helps the sales team know the customer better, find related content, stay productive, analyze team performance, forecast, and campaign aggressively. Oracle Engagement Cloud is designed to keep connections at the core. The tool can be used in any industry such as Retail Banking, Corporate Banking, Insurance, Hospitality, Wealth Management, and High-Tech Manufacturing.

Oracle Engagement Cloud Features Show All Features

Oracle Engagement Cloud Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Redwood Shores, CA / +1 (650) 506-7000
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category CRM Software

Oracle Engagement Cloud Pricing

Pricing ModelFree Trial , Subscription
Standard Cloud
$65 /User/Month

Features

  • Sales Force Automation
    • Leads and Opportunities
    • Activities, Notes, and Attachments
    • Sales Coach and Assessments
    • Mobile App
    • Email Integration
    • Sales Forecast Management
    • Analytics and Dashboard
  • Sales Performance Management
    • Territory Management
  • Digital Sales Assistant2
  • Adaptive Intelligent Apps for Sales2
  • Marketing Tools for Sales
    • Campaign Management Integration3
  • Contact Center
    • Service Request Management
  • Platform
    • Customer Data Management
    • Address Enrichment2
    • Contact and Company Enrichment2
    • Test Environment
Enterprise Cloud
$150 /User/Month

Features

  • Includes features of Standard Cloud plan, plus
  • Sales Force automation
    • Asset management
  • Sales performance management
    • Incentive compensation
    • Quota management
    • Sales planning
  • Marketing tools for Sales
    • Eloqua sales tools
  • CPQ and Subscription
    • Quote management
    • Subscription Management
  • Contact center
    • Omnichannel Routing
    • Service Entitlement and Service-Level Agreement Milestones
    • Service Logistics
    • Cobrowse
    • Chat
    • IoT Service Monitoring for Connected Assets
  • Digital Customer Service
  • Knowledge Management
  • Add On CX Industry Choice
    • Financial services
    • Communincations
    • Consumer goods
    • Hi Tech and Manufacturing
    • Higher education
Premium Cloud
$300 /User/Month

Features

  • Includes Enterprise Cloud Plus
  • Sales Force Automation
    • Sales contracts
    • Business Plans
  • Contact Center
    • Cobrowse
    • Chat
  • Includes CX Industry choice
    • Financial Services
    • Communications
    • Consumer Goods
    • High Tech and Manufacturing
    • Higher Education

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Disclaimer: The pricing details were last updated on 09/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Oracle Engagement Cloud pricing.

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Oracle Engagement Cloud Reviews

OVERALL RATING
3.9
Based on 96 Rating(s)
Rating Distribution
  • 32.3 %
  • 45.8 %
  • 15.6 %
  • 3.1 %
  • 5.2 %
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Videos on Oracle Engagement Cloud

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Oracle Engagement Cloud Screenshots

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Oracle Engagement Cloud FAQs

Oracle Engagement Cloud is CRM Software. Oracle Engagement Cloud offers the following functionalities:

  • Quotes (Proposals)
  • List Management
  • Customer Support
  • Marketing Automation
  • Lead Scoring
  • Product Catalog
  • Call Logging
  • Contact Management

Learn more about Oracle Engagement Cloud features.

Yes, Oracle Engagement Cloud provides API.

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