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Updated on: August 14, 2022

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Oracle Engagement Cloud

A Comprehensive Sales Solution

(96 Ratings) Write Review

Oracle Engagement Cloud has been rebranded. Check Oracle Engagement Cloud alternatives.

What is Oracle Engagement Cloud and how does it work?

Oracle Engagement Cloud is a tool that provides an extensive set of capabilities that assist the users to transit smoothly from sales planning and execution to customer onboarding, support services, and account management. It brings powerful and robust sales and services capabilities that are built on a single platform. Through the customer-friendly mobile access and native AI, the tool can predict the user’s winning probability, thus recommending the next best possible actions. The tool empowers the users and their partners, including partners and channel reps, to win more customers and retain them using contextual tools. The inbuilt sales foundation enables organizations to manage the entire sales lifecycle including accounts, opportunities, leads, activities, contacts, and assessments. It helps the sales team know the customer better, find related content, stay productive, analyze team performance, forecast, and campaign aggressively. Oracle Engagement Cloud is designed to keep connections at the core. The tool can be used in any industry such as Retail Banking, Corporate Banking, Insurance, Hospitality, Wealth Management, and High-Tech Manufacturing.

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Oracle Engagement Cloud Features Show All Features

CRM Features

Oracle Engagement Cloud Technical details

Support	24/7 (Live rep) Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	Redwood Shores, CA / +1 (650) 506-7000
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Category	CRM Software

Oracle Engagement Cloud Pricing

Pricing ModelFree Trial , Subscription

Standard Cloud

$65 /User/Month

Features

Sales Force Automation
- Leads and Opportunities
- Activities, Notes, and Attachments
- Sales Coach and Assessments
- Mobile App
- Email Integration
- Sales Forecast Management
- Analytics and Dashboard

Sales Performance Management
- Territory Management

Digital Sales Assistant2

Adaptive Intelligent Apps for Sales2

Marketing Tools for Sales
- Campaign Management Integration3

Contact Center
- Service Request Management

Platform
- Customer Data Management
- Address Enrichment2
- Contact and Company Enrichment2
- Test Environment

Enterprise Cloud

$150 /User/Month

Features

Includes features of Standard Cloud plan, plus
Sales Force automation
- Asset management
Sales performance management
- Incentive compensation
- Quota management
- Sales planning
Marketing tools for Sales
- Eloqua sales tools
CPQ and Subscription
- Quote management
- Subscription Management
Contact center
- Omnichannel Routing
- Service Entitlement and Service-Level Agreement Milestones
- Service Logistics
- Cobrowse
- Chat
- IoT Service Monitoring for Connected Assets
Digital Customer Service
Knowledge Management
Add On CX Industry Choice
- Financial services
- Communincations
- Consumer goods
- Hi Tech and Manufacturing
- Higher education

Premium Cloud

$300 /User/Month

Features

Includes Enterprise Cloud Plus
Sales Force Automation
- Sales contracts
- Business Plans
Contact Center
- Cobrowse
- Chat
Includes CX Industry choice
- Financial Services
- Communications
- Consumer Goods
- High Tech and Manufacturing
- Higher Education

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Disclaimer: The pricing details were last updated on 09/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Oracle Engagement Cloud pricing.

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