Helpspot Pricing: Cost and Pricing plans

Helpspot Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

Professional $699.00 $699.00 per year

3 Agents: $699 per Year
5 Agents: $999 per Year
7 Agents: $1,399 per Year
10 Agents: $1,699 per Year
15 Agents: $2,499 per Year
20 Agents: $3,299 per Year
25 Agents: $3,999 per Year

Features

Shared Inbox
Knowledge Base
Reporting
Self-Service Portal

Start Free Trial

Non-Profit & Education (15% off) $594.00 $594.00 per year

3 Agents: $594 per Year
5 Agents: $849 per Year
7 Agents: $1,189 per Year
10 Agents: $1,444 per Year
15 Agents: $2,124 per Year
20 Agents: $2,804 per Year
25 Agents: $3,399 per Year

Features

Shared Inbox
Knowledge Base
Reporting
Self-Service Portal

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 07/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Helpspot FAQs

How much does Helpspot cost?

The pricing for Helpspot starts at $594.00 per year. Helpspot has 2 different plans:

Non-Profit & Education (15% off) at $594.00 per year.
Professional at $699.00 per year.

Learn more about Helpspot pricing.

Does Helpspot offer a free plan?

No, Helpspot does not offer a free plan.

Learn more about Helpspot pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Helpspot Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Helpspot	594	per year	-		Helpspot Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
Sitehelpdesk	-	-	-	+	Sitehelpdesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Jitbit Helpdesk	24.92	per month	-	+	Jitbit Helpdesk Pricing
Spiceworks Help Desk	-	-	-	-	Spiceworks Help Desk Pricing
Teamwork Desk	9.5	per month	per user	+	Teamwork Desk Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
Jira Service Desk	23.8	per month	per user	+	Jira Service Desk Pricing
Rhino Support	14.97	per month	-	+	Rhino Support Pricing

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Helpspot Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Helpspot Integrations

Zapier iPaaS Software

Helpspot Pricing

Pricing Insights for Help Desk Software

Helpspot FAQs

Compare Helpspot Pricing Against Competitors

Free Software Alternatives to Helpspot

Helpspot Alternatives

Helpspot Features

Help Desk Features

Helpspot Integrations

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