Home/Live Chat Software/ProProfs Chat

Updated on: May 17, 2022

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What is ProProfs Chat ?

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ProProfs Chat

Makes the job easy for your chat representatives

(50 Ratings) Write Review

Engage your customers with predefined messages from ProProfs Chat so that you never miss out on any of your prospective customers. It also allows operator to operator chat which lets your new chat representatives stay connected with the experienced ones. The customizable chat windows and readymade chat templates leave a lasting impression on your visitors. ProProfs Chat also allows you to understand the behaviour of your visitors by tracking and monitoring them on a real-time basis. You can also monitor your real time conversations as well as track the performance of your operators and offer them feedback in order to improve their efficiency.

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ProProfs Chat Awards

ProProfs Chat Features Show All Features

Live Chat Features

ProProfs Chat Technical details

Support	24/7 (Live rep) Business Hours Online	Customer Type	Freelancers Large Enterprises Medium Business Small Business
API		Location / Phone Number	Santa Monica, California / +1 855-776-7763
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Category	Live Chat Software

ProProfs Chat Pricing

Pricing ModelFree Trial , Subscription , Quotation Based

MONTHLY YEARLY

ESSENTIALS

$10 /User/Month Billed Yearly

Features

Operator: 1
Unlimited Chats
Departments & Groups: 3
Domains: 1
Web, Mobile & Desktop App
Chat History: 1 Year
Visitor Tracking
Ticketing
Ratings & Surveys
Canned Responses: Basic
Reports: Basic
Customize Logos and Colors
White Label: Addon
Customer Support: Premium Support

All plan Features

Canned Responses
Chat Transcripts
Real-Time Chat
Real-Time Visitor Monitoring
Chat Window Customization
Multiple Chat Sessions
Operator/Visitor Typing Status
Chat Window Templates
Custom Chat Image

PREMIUM

$15 /User/Month Billed Yearly

Features

Operator: 1
Unlimited Chats - Unlimited
Departments & Groups: Unlimited
Domains: 3
Web, Mobile & Desktop App
Chat History: Unlimited
Visitor Tracking
Ticketing
Ratings & Surveys
File Transfer
Inactivity Timeout
Greetings & Announcements
Canned Responses: Advanced
Supervise Chats
Chat Routing
Reports: Advanced
Customize Logos and Colors
Multiple Languages
Escalations & Transfer
Call Back
Advanced Customization
Supervisor Dashboard
Audit & Admin Controls
White Label: Addon
Integrations: Basic
Customer Support: Premium Support

All Plans Include

Canned Responses
Chat Transcripts
Real-Time Chat
Real-Time Visitor Monitoring
Chat Window Customization
Multiple Chat Sessions
Operator/Visitor Typing Status
Chat Window Templates
Custom Chat Image

ENTERPRISE

Custom

Features

Unlimited Chats
Departments & Groups: Unlimited
Domains: Unlimited
Web, Mobile & Desktop App
Chat History: Unlimited
Visitor Tracking
Ticketing
Ratings & Surveys
File Transfer
Inactivity Timeout
Greetings & Announcements
Canned Responses: Advanced
ProProfs Help Desk: Custom
ProProfs Knowledge Base & FAQs: Custom
ProProfs Survey maker: Custom
Supervise Chats
Chat Routing
Reports: Advanced
Customize Logos and Colors
Multiple Languages
Escalations & Transfer
Call Back
Advanced Customization
Supervisor Dashboard
Audit & Admin Controls
API & Single sign-On
White Label: Addon
Custom License, Enterprise Security & Ownership
Vault
Integrations: Advanced + Custom Integrations
Customer Support: Onboarding & Success Manager

All Plans Include

Canned Responses
Chat Transcripts
Real-Time Chat
Real-Time Visitor Monitoring
Chat Window Customization
Multiple Chat Sessions
Operator/Visitor Typing Status
Chat Window Templates
Custom Chat Image

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Disclaimer: The pricing details were last updated on 25/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ProProfs Chat pricing.

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