Home/Live Chat Software/HappyFox Chat vs SmartchatUpdated on: April 13, 2024

Compare HappyFox Chat vs Smartchat

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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc. ..show more

Smartchat is a Live Chat Software used to generate leads from your website through a single powerful platform. Monitor and analyze details of your online traffic from a single view and engage with them via live chat in real-time 24/7. Receive real-time alerts to generate leads to make informed decisions. Small and Medium companies make use of the software. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff

Call Me Option Allows your visitors to speak to your agents directly over the phone

Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Knowledge Database Lets you have an access to all your past chat history and documents

Offline Form This feature allows your visitors to submit their questions when your agents are not available online

Persistent Chat Creating a subject-based group conversation that persists over time

Shortcut Messages Create shortcuts for the commonly used replies in order to save time

Transfers Transfer of calls from one operator to another with just one click

Video Chat Make conversations more personal with video calling between your agents and your visitors

Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Irvine, California / +1 949-535-2220

Irvine, California / +1 657-276-4825

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$29 /Month

$29 per month billed monthly

$29 per month billed annually

Features

  • Unlimited Agents
  • 500 Chats per month (Yearly plan)
  • 250 Chats per month (monthly plan)
Growth
$49 /Month

$49 per month billed monthly

$49 per month billed annually

Features

  • Unlimited Agents
  • 500 Chats per month (month)
  • 1,000 Chats per month (year)
Scale
$149 /User/Month

$149 per month billed monthly

$149 per month billed annually

Features

  • Unlimited Agents
  • 2,500 Chats per month (month)
  • 5,000 Chats per month (Yearly)
Scale Plus
$299 /Month

$299 per month billed monthly

$299 per month billed annually

Features

  • Unlimited Agents
  • 10,000 Chats per month (month)
  • 20,000 Chats per month (year)
View Price Page
Startup
$49 /Month

+ $10 per Month per User

Features

  • Live chat
  • 1 User included
  • Capture traffic
  • Convert visitors
  • Close customers
  • Conversational AI
  • Push Notifications
  • Landing pages
  • Standard Chatbots
  • Standard Integrations
  • Setup and Walkthrough
  • Strategy Call
  • Support Services
Business
$199 /Month

+ $20 per Month per User

Features

  • Includes features of Startup plan, plus
  • 2 Users included
  • Automate FAQ's
View Price Page

SCREENSHOTS

HappyFox Chat Screenshots
Smartchat Screenshots
View 3 screenshot(s)

INTEGRATIONS

  • WordPress
  • Mixpanel
  • Google Analytics
  • Zendesk Talk
  • Pipedrive CRM
  • MailChimp
  • HubSpot CRM
  • Slack
  • Salesforce
  • Pipedrive CRM
  • MailChimp

ALTERNATIVES

Top alternatives to HappyFox Chat

Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom
LiveChat
LiveChat

Top alternatives to Smartchat

Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom
LiveChat
LiveChat