Home/Call Center Software/Calabrio One
Updated on: May 25, 2022

What is Calabrio One ?

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Calabrio One - Call Center Software
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Calabrio One

Powerful call center with cross-platform reporting tool.
(219 Ratings) Write Review

It is one of the powerful call center solution that helps you to build a modern contact center. It allows you to create a central command center where you can manage all the inbound and outbound calls. Using this software, you can monitor all calls in real-time and it auto-records every call that can be used for quality analysis. It has an advanced analytics feature which tracks all customer interactions and extract insights. In addition, it has cross-platform reporting tool which collects all the interaction data and generates an effective report. Using its customized dashboard, you can deliver instant feedbacks to your agents by monitoring their calls.

Calabrio One Features Show All Features

Calabrio One Technical details

Support 24/7 (Live rep) Customer Type Medium Business Small Business
API NA Location / Phone Number Minneapolis, MN/ +1 (763) 592-4600
Deployment SaaS/Web/Cloud Installed - Windows Category Call Center Software

Calabrio One Pricing

Pricing ModelQuotation Based
Calabrio ONE
Custom

Unified workforce optimization (WFO) suite

  • Call recording
  • Quality management
  • Workforce Management
  • Calabrio Analytics
  • Data Management
Disclaimer: The pricing details were last updated on 25/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Calabrio One pricing.

Calabrio One Alternatives Calabrio One Alternatives

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CallHippo
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CallTools
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CircleLoop
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CircleLoop CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in... read more
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Freshcaller
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ChaseData
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Calabrio One vs ChaseData

Calabrio One Reviews

OVERALL RATING
4.2
Based on 219 Rating(s)
Rating Distribution
  • 57.5 %
  • 33.6 %
  • 8 %
  • 0 %
  • 0.9 %
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Calabrio One Screenshots

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Calabrio ONE Demo - Calabrio Quality Management
Calabrio Call Recording screenshot: Users can select the format in which to export contacts
Calabrio Call Recording screenshot: Calls are intelligently sorted and stored based on business rules
Calabrio Call Recording screenshot: Users can find relevant recordings quickly and easily
Calabrio Call Recording screenshot: Record calls to comply with industry regulations and business rules
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Calabrio ONE Demo - Calabrio Quality Management
Calabrio Call Recording screenshot: Users can select the format in which to export contacts
Calabrio Call Recording screenshot: Calls are intelligently sorted and stored based on business rules
Calabrio Call Recording screenshot: Users can find relevant recordings quickly and easily
Calabrio Call Recording screenshot: Record calls to comply with industry regulations and business rules

Calabrio One FAQs

Calabrio One is Call Center Software. Calabrio One offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • Auto Call Recording
  • Call Monitoring

Learn more about Calabrio One features.

No, Calabrio One does not provide API.

Download white papers and ebooks on Calabrio One View All Downloads

by Calabrio One
Contact Center Priorities for 2018
This report explores how other contact centers are prioritizing their investments for 2018 and what concrete steps they...
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Disclaimer

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