It is one of the powerful call center solution that helps you to build a modern contact center. It allows you to create a central command center where you can manage all the inbound and outbound calls. Using this software, you can monitor all calls in real-time and it auto-records every call that can be used for quality analysis. It has an advanced analytics feature which tracks all customer interactions and extract insights. In addition, it has cross-platform reporting tool which collects all the interaction data and generates an effective report. Using its customized dashboard, you can deliver instant feedbacks to your agents by monitoring their calls.
| Support | 24/7 (Live rep) | Customer Type | Medium Business Small Business |
| API | NA | Location / Phone Number | Minneapolis, MN/ +1 (763) 592-4600 |
| Deployment | SaaS/Web/Cloud Installed - Windows | Category | Call Center Software |
Learn more about Calabrio One pricing.
Calabrio One is Call Center Software. Calabrio One offers the following functionalities:
Learn more about Calabrio One features.
No, Calabrio One does not provide API.
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