FIVE CRM

About FIVE CRM

FIVE CRM software is a platform used to manage call center functionality. The software offers tools to manage outbound campaigns for both B2B and B2C to manage agents, the data and calls. Track deals with opportunity management and can schedule automatic reports to measure the performance with reports. Small and Medium companies make use of the software.

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Pricing

Free Trial Available
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

73%
Momentum

64%
Popularity

74%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

FIVE CRM Features

Show Feature Explanation

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CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Referral Tracking

Track and manage your referred customers.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Document Management

Ability to store and manage various information and documents in electronic format.

FIVE CRM Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Starter Others

£19.99 per Agent per Month

For ad-hoc calling

Features

4000 UK landline & mobile minutes (Equivalent to 0.49p/minute)
Approx 3 hours a day on UK landline & mobile calls included
Auto dial/hangup from FIVECRM
Free Windows softphone
Call recording not included
Mobile overages at 3p/minute
01/02/03 overages at 1p/minute

PRO Others

£33.99 per Agent per Month

For power dialing

Features

7000 UK landline & mobile minutes (Equivalent to 0.485p/minute)
Approx 5.5 hours a day on UK landline & mobile calls included
Auto dial/hangup from FIVECRM
Free Windows softphone
Call recording included
Mobile overages at 3p/minute
01/02/03 overages at 1p/minute

Premium Others

£38.99 per Agent per Month

For extreme dialing

Features

8500 UK landline & mobile minutes (Equivalent to 0.458p/minute)
Approx 6.5 hours a day on UK landline & mobile calls included
Auto dial/hangup from FIVECRM
Free Windows softphone
Call recording included
Mobile overages at 3p/minute
01/02/03 overages at 1p/minute

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 31/03/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about FIVE CRM Pricing