MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
AI voice and chat agents for sales, support, lead generation, WhatsApp Business, website chat, and automated calling.
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Deep Dive with Clara AI
Botcadence is an AI voice and chat agent platform for small and mid-size businesses. One agent answers phone calls, WhatsApp, Instagram DMs, Telegram, SMS, Gmail and a website chat or voice widget, using your own knowledge base built from files, web pages and your Google Business Profile. The agent qualifies leads, books appointments in Google Calendar, Calendly or Cal.com, creates and looks up tickets in Zendesk, Freshdesk or Intercom, and updates HubSpot, Salesforce, Pipedrive, Zoho CRM, HighLevel and other tools. When a customer needs a person, it transfers the call with a warm briefing or routes the chat to your team within their working hours, and teammates can take over any chat. Voice AI connects to Twilio, Telnyx, Plivo, Exotel or any carrier over SIP and answers calls 24/7, up to your account's concurrent-call limit. Outbound campaigns respect calling hours and each contact's time zone, skip do-not-call contacts, detect voicemail and navigate phone menus. WhatsApp broadcasts use approved templates with opt-out handling. After every conversation, Botcadence records sentiment and dispositions and can send SMS, email or WhatsApp follow-ups. Analytics show chat and call performance across channels. Pricing: a free plan covers web chat and WhatsApp. Chat plans are Starter $39, Growth $99 and Business $199 a month. Voice AI is $299 a month with 1,500 voice minutes, and extra minutes are $35 per 200. Enterprise plans add custom limits, an SLA and dedicated support.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Transfers/Routing
Pre-Configured Bot
For Sales/Marketing
Code-free Development
Chatbot
Automated Responses
Natural Language Processing
AI Copilot
An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.Lead Capture
Provides webhooks and integrations to capture lead informationQuery Suggestions
Language Detection
Augmented Analytics
AI/Machine Learning
Generative AI
Transfers
Transfer of calls from one operator to another with just one clickVideo Chat
Make conversations more personal with video calling between your agents and your visitorsCall Transcripts
Transforms call audio into easily searchable transcriptsCall Routing
Directs calls to the appropriate agent or departmentAnalytics
Allows integration with other analytical tools or has it inbuiltAttribution
Track and allocate credit to touchpoints throughout the conversion journey.Call Metadata
Captures caller details, time, campaign source, and deviceDynamic Number Insertion (DNI)
Assigns unique phone numbers to campaigns/channels to track calls.Security and Privacy Compliance
Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.Call Recording
Facility to record calls with a set of conditions and complianceCall Tracking
Real-Time Data
Tagging
Trend Analysis
Natural Language Processing
AI Copilot
An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.Lead Qualification
Access Controls/Permissions
AI/Machine Learning
Employee Coaching Tools
Intent Recognition
Keyword Filtering
Notes Management
Trend/Problem Indicators
Generative AI
Call Recording
Facility to record calls with a set of conditions and complianceFree Trial
Not available
Free Free
Try free without any credit card
Starter $390.00 $39.00 per month
WhatsApp, Instagram and web chat. 600 AI reply credits and 30,000 WhatsApp broadcast messages a month, unlimited contacts, advanced analytics, 2 team members, 1 project.
Growth $990.00 $99.00 per month
All chat channels: web, WhatsApp, Instagram, Telegram, Slack, email and SMS. 2,000 AI reply credits and 100,000 WhatsApp broadcast messages a month, unlimited contacts, advanced analytics, 5 team members, 2 projects, priority support.
Business $1,990.00 $199.00 per month
High volume across all chat channels. 6,000 AI reply credits and 500,000 WhatsApp broadcast messages a month, unlimited contacts, advanced analytics, 15 team members, 5 projects, priority support.
Enterprise NA
Voice AI $2,990.00 $299.00 per month
Answer phone calls 24/7 with 1,500 voice minutes a month; extra minutes are $35 per 200. Includes web chat, WhatsApp, Instagram and SMS with 600 AI reply credits and 40,000 WhatsApp broadcast messages a month, inbound and outbound calling, Voice Lab, advanced analytics, 5 team members, 3 projects, priority support.
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Unified inbox wit...
Voice AI call tra...
Workflow builder ...
Channels
Integration catalog
Can I try Botcadence without providing a credit card?
Yes. Botcadence has a Free plan for web chat and WhatsApp with 100 AI reply credits and 200 WhatsApp broadcast messages a month, and no credit card is required. Voice calling is part of the Voice AI plan. Upgrade when you are ready.
What happens when I exceed Free plan limits?
How quickly can I deploy Botcadence and see results?
A website chat agent can go live the same day: sign up, add your documents or website, and embed the widget with one script tag (or the Shopify App Embed). Phone and WhatsApp numbers take longer, depending on your carrier and Meta approval.
What types of documents and data sources does Botcadence support?
You can upload PDF, DOCX, TXT, CSV and Markdown files, add web pages or whole domains (recrawled every 30 days by default), and import your Google Business Profile.
How does Botcadence ensure the accuracy of its answers?
The agent searches the knowledge base you provide and answers from it. You control its instructions, and you can add a transfer step so conversations go to a teammate with the reason and the conversation attached. Teammates can take over any chat.
Can you elaborate on the multilingual support functionality?
Turn on "Reply in the customer's language" and the agent replies in the language the customer writes in. For voice, the languages available depend on the voice model you choose.
How customizable is the AI agent's appearance and behavior?
What security measures are in place to protect my data?
What channels does Botcadence support for AI chat and voice?
Web chat, web voice, phone calls (inbound and outbound), WhatsApp, Instagram DMs, Telegram, SMS, Gmail, Slack and a REST API. Facebook Messenger is available on request.
What is Botcadence used for?
Botcadence is Chatbots Software. Botcadence offers the following functionalities:
Learn more about Botcadence features.
What are the top alternatives for Botcadence?
Here`s a list of the best alternatives for Botcadence:
Does Botcadence provide API?
Yes, Botcadence provides API.
Vendor Details
Founded : 2025Contact Details
Not available
https://botcadence.com
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