Shiprocket

About Shiprocket

Shiprocket is an e-commerce shipping solution that aims to reduce shipping costs, improve shipping quality, automate shipping activities, and provide customers with a better experience. The flow begins with users selecting the desired shipment and then choosing the appropriate courier partner. They can track shipments in real-time after they're packed and shipped. The tool also includes NDR (nondelivery report) management with a certain degree of automation and tries to reduce RTO (return to origin). Shipping rate calculator, order management tools, discounted shipping rates, label customizations, multi-payment options, courier recommendation engine, and an API are some of the features also offered. Users can also provide their customers and buyers with a tracking page and a plethora of relevant details such as tracking ID, shipment location, estimated delivery date, and more. Shiprocket offers integrations with several carriers such as FedEx, Bluedart, Delhivery, DTDC, DHL, and Ekart. Several channels are also integrated including Magento, Amazon, Shopify, eBay, and WooCommerce.

Screenshots & Videos

Pricing

Free Trial Not Available
Shiprocket Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

97%
Momentum

67%
Popularity

95%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

Shiprocket Features

Show Feature Explanation

Show Missing Features

Drop Shipping Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%

Customer Service Management

Helps to streamline the conversations with the customers about the order status

Bulk Orders

Facilitates to fulfill bulk and multiple orders at once

Real-time Order Tracking

Enables tracking the status of orders along with their activities, etc.

Pricing Optimization

Facility to set either fixed or competitive price markup

Product Data Management

Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository

Abandoned Cart Email

Sends email to customers who have failed to check out their cart items

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Shipping Management

Helps automating and monitoring the shipping process and controlling other aspects of shipping

Custom Pricing Models

Helps in providing custom priced packages for stock items

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Sourcing Management

Helps to create supplier profiles with supplier details, products, and delivery practices

Automated Supply Orders

Helps to automate the order in order to save time on dropshipping operations and minimize the risk of errors

Variant Mapping

To group products based on color, sizes, and different suppliers

Supplier Management

Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc

Shiprocket Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Lite Others

₹ 29/500gms

Features

1 Ecommerce Channel Integration
Chat, Call & Email Support
Automated Channel Order Sync
Domestic Shipping

All plan features

15+ Courier Partners
Automated Shipment Tracking
Live Rate Calculator
Catalog Sync
Multi Pickup Location
COD Reconciliation, Reporting & Settlement
Manifestation and Labels
Sales Channel Sync
Bulk Order Processing
Live Email & SMS Notifications
Basic Reporting & Passbook
Chat, Call & Email Support

Professional Others

₹ 23/500gms

Features

Multiple Ecommerce Channel Integrations
Priority Support
Automated Channel Order Sync
Domestic & International Shipping
Multi Channel Price & Inventory Sync
Free NDR Call Center Setup

Enterprise Custom

Features

Customized Integrations
Dedicated Account Manager
Automated Channel Order Sync
Domestic & International Shipping
Multi Channel Price & Inventory Sync
Free NDR Call Center Setup

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 01/03/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Shiprocket Pricing.

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Shiprocket Reviews

User Rating

3.2/5 (Based on 1,040 Ratings)

Ratings Distribution

Excellent
49.1%
Very Good
6.2%
Average
1.2%
Poor
1%
Terrible
42.6%

Do You Use Shiprocket?

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Review Summary

Overall, users appreciate Shiprocket's user-friendly interface, affordable pricing, diverse features, and helpful customer support. They find the platform easy to navigate and set up, with a wide range of features to streamline shipping processes. Many users highlight the cost-effectiveness of Shiprocket's services, making it suitable for businesses of various sizes. Positive feedback also mentions the platform's ability to integrate with multiple marketplaces and carriers, enabling seamless shipping management. However, some users have expressed concerns regarding occasional technical glitches and the need for improved reporting and analytics capabilities.

Pros

Comprehensive shipping solutions: Supports multiple carriers, domestic and international shipping, and COD.
Easy integration: Seamlessly integrates with leading ecommerce platforms and marketplaces.
Realtime tracking: Provides shipment tracking updates to customers and businesses.
Affordable pricing: Offers flexible pricing options to suit different business needs.

Cons

Limited international shipping options: May not support shipping to certain countries or regions.
Occasional technical glitches: Some users have reported technical issues with the platform.
Customer support response time: Some users have expressed concerns about the responsiveness of customer support.

Shiprocket User Reviews

AI-Generated from the text of User Reviews