What is Shiprocket and how does it work?
Shiprocket is an e-commerce shipping solution that aims to reduce shipping costs, improve shipping quality, automate shipping activities, and provide customers with a better experience. The flow begins with users selecting the desired shipment and then choosing the appropriate courier partner. They can track shipments in real-time after they're packed and shipped. The tool also includes NDR (nondelivery report) management with a certain degree of automation and tries to reduce RTO (return to origin). Shipping rate calculator, order management tools, discounted shipping rates, label customizations, multi-payment options, courier recommendation engine, and an API are some of the features also offered. Users can also provide their customers and buyers with a tracking page and a plethora of relevant details such as tracking ID, shipment location, estimated delivery date, and more. Shiprocket offers integrations with several carriers such as FedEx, Bluedart, Delhivery, DTDC, DHL, and Ekart. Several channels are also integrated including Magento, Amazon, Shopify, eBay, and WooCommerce.