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About Smith.ai Virtual Receptionists

Smith.ai Virtual Receptionists offers live virtual receptionist services and lead intakes for growing businesses. This North-American virtual receptionist of Smith.ai can be used to capture & qualify leads, book new clients on behalf of a company and build better relationships with the existing clients in real-time. The software features 24/7 live agents, who are professional and friendly and can answer calls on behalf of an organisation in a cheerful manner, thus making the clients happy. Companies are also allowed to personalise the reply tones and information that are to be provided during live calls. Smith.ai Virtual Receptionists also have years of experience answering phones and speaking in clear American English. At Smith.ai the live receptionists can even make real-time call transfers to relevant destinations. Other services found within the software are 24/7 website chat support, appointment scheduling, Facebook messages, Lead screening & Intake.

Screenshots & Videos

Dashboard
VR Call Dashboard Metrics
Video Thumbnail
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    70%
  • Momentum
    61%
  • Popularity
    64%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Online

Smith.ai Virtual Receptionists Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Smith.ai Virtual Receptionists Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 11/09/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Smith.ai Virtual Receptionists Pricing.

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Smith.ai Virtual Receptionists Reviews

User Rating

4.9/5 (Based on 68 Ratings)

Ratings Distribution

  • Excellent

    91.2%
  • Very Good

    7.4%
  • Average

    1.5%
  • Poor

    0%
  • Terrible

    0%

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Smith.ai Virtual Receptionists User Reviews

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Smith.ai Virtual Receptionists Screenshots

Smith.ai Virtual Receptionists FAQs

What is Smith.ai Virtual Receptionists used for?

Smith.ai Virtual Receptionists is Live Chat Software. Smith.ai Virtual Receptionists offers the following functionalities:

  • Transfers
  • Shortcut Messages
  • Agent Scheduling

Learn more about Smith.ai Virtual Receptionists features.

What are the top alternatives for Smith.ai Virtual Receptionists?

Does Smith.ai Virtual Receptionists provide API?

No, Smith.ai Virtual Receptionists does not provide API.

Smith.ai Virtual Receptionists Contact

Vendor Details

Los Altos, California

Contact Details

Not available

https://smith.ai/receptionists

Social Media Handles

Not available

Grid Report for Smith.ai Virtual Receptionists

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Smith.ai Virtual Receptionists Integrations

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