Contact At Once is a perfect live chat software for automobile and real estate businesses. Its all-in-one mobile messaging platform lets you communicate to your visitors anywhere and anytime they want. The software detects the availability of your chat operators and enables the live chat option when an operator is present, otherwise, the visitor is asked to leave a text message. With Contact At Once, you can track your customers and their conversations which will also help you in managing your leads. You can also add a live video streaming of the vehicle or the product that the visitors shows its interests in making the chat all the more effective.
|Support||Business Hours Online||Customer Type||Medium Business Small Business|
|Deployment||SaaS/Web/Cloud||Category||Live Chat Software|
Want your team to focus only on the most serious buyers? Let our experts handle every messaging conversation and send those who are ready to buy directly to your best closers without delay.
Starting from $675 Per Month.
Get more help with this co-managed solution, from the only webwide chat to secure, integrated texting and increased expert backup to help you respond instantly anytime...across your digital network.
Starting from $475 Per Month.
Arm your team with the all-in-one messaging platform for webwide chat, secure, integrated texting and just enough expert backup to help them respond instantly, even after-hours...across your digital network:
Centralized Enterprise management features were built to help unique customers.
Disclaimer: The pricing details were last updated on 10/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Pros: The chat reps actually have product knowledge and ask for the appointment
Cons: I would prefer for the customer to have to submit at least 1 valid form of contact.
Pros: Its very easy to use to get in contact with customers interested in our inventory. With technology these days we understand not everyone likes to talk on the phone and this is a great way to reach those people.
Cons: Sometimes the customers on the other end don't believe its a real person on the other side
Overall: We closed some sales over texting on contact at once.
Pros: Clean interfacing
Good for untrained users
Cons: Old looking software
Took long to set up
Overall: Sold cars through it
Pros: It works and it works great. Their operators reply really fast. Price is probably both good and bad... It is really good if you are looking to a "managed" chat solution (includes operators that communicate with your website visitors).
The new updated version of this software has great UX/UI, as well as functionality.
Reliable provider. Kia Canada trusts them, since this is the only chat provider that they recommend to their dealerships (as well as they coop a part of your cost if you are a Kia dealership).
Cons: The price is not the best if you do not need operators (don't quote me on this one... by now you could probably get a cheaper package without operators...)
Overall: This is a really good option, especially if you are in automotive space.
Like being able to reach several of my customers at one time, saves me a ton of time
Complex, harder to navigate than other similar programs
Time saver, convenient, I make less mistakes by not forgetting any customers
Makes it simple to send emails & i love that I can store the info so I never forget anyone
Sometimes it runs slow or times out, (not all the time though)
I can send professional emails, I can schedule them, my assistant can create them to come from me, I don’t forget anyone because I upload from my lists
This makes it super easy to get in contact with our customers. Some customers would rather talk through text then answer the phone so this caters to their needs.
Sometimes the system is a bit slow coming up and the rollover agents make answering customers a bit tricky.
Definitely give it a try, it has had a positive effect for us
This helps us to get in touch with those customers that are uncomfortable discussing their needs on the phone.
Pros: Easy to use, they provide employee training to make sure everyone is well trained on the software, integrates into 3rd party advertising sites, accessible via desktop app or mobile, excellent customer service
Cons: I've noticed a few minor glitches with the software
Pros: You instantly get to communicate with potential clients
Cons: Haven't found any down side to this app
Easy to use has the quick chat options, alerts you when there is a new chat, also sends reminders to customers who take to long to respond.
It doesnt capture all the customer information on inital chat
Chat for services or leads.