Home/Live Chat Software/Contact At Once
Updated on: March 18, 2019
What is Contact At Once ?
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Contact At Once

An effective live chat platform
★★★★★
★★★★★
(85 Ratings) Write Review

Contact At Once is a perfect live chat software for automobile and real estate businesses. Its all-in-one mobile messaging platform lets you communicate to your visitors anywhere and anytime they want. The software detects the availability of your chat operators and enables the live chat option when an operator is present, otherwise, the visitor is asked to leave a text message. With Contact At Once, you can track your customers and their conversations which will also help you in managing your leads. You can also add a live video streaming of the vehicle or the product that the visitors shows its interests in making the chat all the more effective.

Contact At Once Features Show All Features

Contact At Once Technical details

Support Business Hours Online Customer Type Medium Business Small Business
API NA Contact Melbourne,Australia
Deployment SaaS/Web/Cloud Category Live Chat Software

Contact At Once Pricing

Pricing ModelFree Trial , Subscription
How much does Contact At Once cost ?
The pricing for Contact At Once starts at $475.0 per month. Contact At Once has 3 different plans such as - Pro 25 at $475.0 per month, Pro 75 at $675.0 per month and Pro Unlimited at $1100.0 per month. Contact At Once also offers a custom plan based on the customer's request.
Pro Unlimited
$1,100 /Month

Want your team to focus only on the most serious buyers? Let our experts handle every messaging conversation and send those who are ready to buy directly to your best closers without delay.

  • Includes all the Features of Pro Packages
  • Includes the Features of Pro 75 Plan Plus
  • ll with unlimited managed conversations/mo by our professional messaging experts.
Pro 75
$675 /Month

Starting from $675 Per Month.

Get more help with this co-managed solution, from the only webwide chat to secure, integrated texting and increased expert backup to help you respond instantly anytime...across your digital network.

  • Includes all the Pro Packages Features
  • Includes the Features of Pro 25 Plan Plus
  • All with up to 75 managed conversations/mo by our professional messaging experts.
Pro 25
$475 /Month

Starting from $475 Per Month.

Arm your team with the all-in-one messaging platform for webwide chat, secure, integrated texting and just enough expert backup to help them respond instantly, even after-hours...across your digital network:

  • Pro Package Features Includes
  1. Unlimited Chat and Text on Your Site
  2. Dealer-Initiated Text Follow-up
  3. Mobile Apps for Your Team
  4. Hot Opportunity Transfer
  5. Expert Answering Backup
  6. Partner App and Social Site Integration
  7. Video Capabilities
  8. Presence-Aware Tech and Single Sign-On
  9. Robust Reporting
  10. Dedicated Support
  11. 5 Textable Numbers
  12. Tap-to-Text and Responsive Invitations
  13. Multiple Department Setup
  14. CRM Integration
  15. Unlimited Users
  • Connect with shoppers via chat or text from your sites and various OEM sites.
  • Manage messaging from car search/classified ad listings (Autotrader.com, Cars.com, etc.)
  • Integrate with Facebook Messenger and Google My Business messaging.
  • Text-enable your advertising campaigns, from print to TV, Google AdWords and more.
  • Up to 25 managed conversations/mo by our professional messaging experts.
Enterprise
Custom

Centralized Enterprise management features were built to help unique customers.

  • Set up a secure, brand-compliant mobile messaging network across all their offices and websites.
  • Instantly transfer live conversations to the location of interest (eliminating we
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Disclaimer: The pricing details were last updated on 10/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Contact At Once Reviews

OVERALL RATING
4.8
Based on 85 Rating(s)
Rating Distribution
  • 80
  • 5
  • 0
  • 0
  • 0
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Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 15 March 2019)
"Good product "

What do you like best?

Makes it simple to send emails & i love that I can store the info so I never forget anyone

What do you dislike?

Sometimes it runs slow or times out, (not all the time though)

What business problems are you solving with the product? What benefits have you realized?

I can send professional emails, I can schedule them, my assistant can create them to come from me, I don’t forget anyone because I upload from my lists

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 12 March 2019)
"Quick and accessible "

What do you like best?

This makes it super easy to get in contact with our customers. Some customers would rather talk through text then answer the phone so this caters to their needs.

What do you dislike?

Sometimes the system is a bit slow coming up and the rollover agents make answering customers a bit tricky.

Recommendations to others considering the product

Definitely give it a try, it has had a positive effect for us

What business problems are you solving with the product? What benefits have you realized?

This helps us to get in touch with those customers that are uncomfortable discussing their needs on the phone.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 06 March 2019)
Great Chat Software

Pros: Easy to use, they provide employee training to make sure everyone is well trained on the software, integrates into 3rd party advertising sites, accessible via desktop app or mobile, excellent customer service

Cons: I've noticed a few minor glitches with the software

...more
Zipora F.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 12 February 2019)
Great app

Pros: You instantly get to communicate with potential clients

Cons: Haven't found any down side to this app

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 25 January 2019)
"Love this!"

What do you like best?

Easy to use has the quick chat options, alerts you when there is a new chat, also sends reminders to customers who take to long to respond.

What do you dislike?

It doesnt capture all the customer information on inital chat

What business problems are you solving with the product? What benefits have you realized?

Chat for services or leads.

...more
Daniel H.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 10 January 2019)
Chat Tool on Auto Trader

Pros: This was a relatively easy tool to use to chat with our customers.

Cons: Set us was kind of a pain to set up. I wish it was a little easier to set up and a little more user friendly.

Overall: We used this product on Auto Trader.com It was a little hard to get set up but over all it was relatively easy to use.

...more
Greg C.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 21 December 2018)
awesome

Pros: Very easy to get in touch with with customers who we are unable to get in touch with Via cell phones

Cons: I wish it was more compatible with our software.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 18 December 2018)
"Good tool"

What do you like best?

I like how you can have their staff answer the chats during and after hours

What do you dislike?

Having to setup a new user is a pain. I wish I could just login to the tool and send an email with the download link for the new user, instead of having to call. I'm too busy to be on the phone to have them do something that I should be able to use

What business problems are you solving with the product? What benefits have you realized?

answering leads after hours and during times when I am too busy

...more
George M.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 05 December 2018)
Connecting the entire company with our real time customers.

Pros: What I like most about Contact At Once is the way it is easy to use and get used to after getting the necessary tutorials. Another good thing about Contact At Once is the way its tutorials is all over the web. Contact At Once has all the features that help our team to chat effortlessly with out customers.

Cons: For sure, I do not have any dislike about Contact At Once

Overall: Transfer of data into our CRM database is made easy by Contact At Once.

Again, Contact At Once help our team to chat effortlessly and securely in one central and secure place.

...more
Justin F.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 04 December 2018)
Great Software to talk now

Pros: Easy to use and little no issues. You can be up and talking with your customers in minutes. Must have for any Auto Dealer website today.

Cons: I wish it would shut down when you close. If you leave work at night and don't sign out, shows you still online for customers to try and chat with you.

Overall: Good product that is easy to install, use and make easy contact with customers looking for answers and to schedule appointments.

...more
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Questions on Contact At Once

ASK A QUESTION

Which live chat software would be most suitable for an automobile business website?

G
Answered by Gayatri Pal | 10 months ago

Contact At Once is the best live chat software when it comes to offering its services to an automobile or real estate business website.

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com