Home/Live Chat Software/Contact At Once
Updated on: July 16, 2019
What is Contact At Once ?
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Contact At Once - Live Chat Software : SaaSworthy.com
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Contact At Once

An effective live chat platform
(90 Ratings) Write Review

Contact At Once is a perfect live chat software for automobile and real estate businesses. Its all-in-one mobile messaging platform lets you communicate to your visitors anywhere and anytime they want. The software detects the availability of your chat operators and enables the live chat option when an operator is present, otherwise, the visitor is asked to leave a text message. With Contact At Once, you can track your customers and their conversations which will also help you in managing your leads. You can also add a live video streaming of the vehicle or the product that the visitors shows its interests in making the chat all the more effective.

Contact At Once Features Show All Features

Contact At Once Technical details

Support Business Hours Online Customer Type Medium Business Small Business
API NA Contact Melbourne,Australia
Deployment SaaS/Web/Cloud Category Live Chat Software

Contact At Once Pricing

Pricing ModelFree Trial , Subscription
How much does Contact At Once cost ?
The pricing for Contact At Once starts at $475.0 per month. Contact At Once has 3 different plans such as - Pro 25 at $475.0 per month, Pro 75 at $675.0 per month and Pro Unlimited at $1100.0 per month. Contact At Once also offers a custom plan based on the customer's request.
Pro Unlimited
$1,100 /Month

Want your team to focus only on the most serious buyers? Let our experts handle every messaging conversation and send those who are ready to buy directly to your best closers without delay.

  • Includes all the Features of Pro Packages
  • Includes the Features of Pro 75 Plan Plus
  • ll with unlimited managed conversations/mo by our professional messaging experts.
Pro 75
$675 /Month

Starting from $675 Per Month.

Get more help with this co-managed solution, from the only webwide chat to secure, integrated texting and increased expert backup to help you respond instantly anytime...across your digital network.

  • Includes all the Pro Packages Features
  • Includes the Features of Pro 25 Plan Plus
  • All with up to 75 managed conversations/mo by our professional messaging experts.
Pro 25
$475 /Month

Starting from $475 Per Month.

Arm your team with the all-in-one messaging platform for webwide chat, secure, integrated texting and just enough expert backup to help them respond instantly, even after-hours...across your digital network:

  • Pro Package Features Includes
  1. Unlimited Chat and Text on Your Site
  2. Dealer-Initiated Text Follow-up
  3. Mobile Apps for Your Team
  4. Hot Opportunity Transfer
  5. Expert Answering Backup
  6. Partner App and Social Site Integration
  7. Video Capabilities
  8. Presence-Aware Tech and Single Sign-On
  9. Robust Reporting
  10. Dedicated Support
  11. 5 Textable Numbers
  12. Tap-to-Text and Responsive Invitations
  13. Multiple Department Setup
  14. CRM Integration
  15. Unlimited Users
  • Connect with shoppers via chat or text from your sites and various OEM sites.
  • Manage messaging from car search/classified ad listings (Autotrader.com, Cars.com, etc.)
  • Integrate with Facebook Messenger and Google My Business messaging.
  • Text-enable your advertising campaigns, from print to TV, Google AdWords and more.
  • Up to 25 managed conversations/mo by our professional messaging experts.
Enterprise
Custom

Centralized Enterprise management features were built to help unique customers.

  • Set up a secure, brand-compliant mobile messaging network across all their offices and websites.
  • Instantly transfer live conversations to the location of interest (eliminating we
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Disclaimer: The pricing details were last updated on 10/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Contact At Once Reviews

OVERALL RATING
4.7
Based on 90 Rating(s)
Rating Distribution
  • 84
  • 5
  • 1
  • 0
  • 0
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Verified ReviewerSource : capterra.com
(Reviewed on 02 July 2019)
Game Changer

Pros: The chat reps actually have product knowledge and ask for the appointment

Cons: I would prefer for the customer to have to submit at least 1 valid form of contact.

...more
Thair Y.Source : capterra.com
(Reviewed on 06 June 2019)
Easy to use

Pros: Its very easy to use to get in contact with customers interested in our inventory. With technology these days we understand not everyone likes to talk on the phone and this is a great way to reach those people.

Cons: Sometimes the customers on the other end don't believe its a real person on the other side

Overall: We closed some sales over texting on contact at once.

...more
Debbie S.Source : capterra.com
(Reviewed on 27 May 2019)
Contact at once

Pros: Clean interfacing

Good for untrained users

Cons: Old looking software

Took long to set up

Overall: Sold cars through it

...more
Verified ReviewerSource : capterra.com
(Reviewed on 14 April 2019)
The new update brings it to a totally new level

Pros: It works and it works great. Their operators reply really fast. Price is probably both good and bad... It is really good if you are looking to a "managed" chat solution (includes operators that communicate with your website visitors).

The new updated version of this software has great UX/UI, as well as functionality.

Reliable provider. Kia Canada trusts them, since this is the only chat provider that they recommend to their dealerships (as well as they coop a part of your cost if you are a Kia dealership).

Cons: The price is not the best if you do not need operators (don't quote me on this one... by now you could probably get a cheaper package without operators...)

Overall: This is a really good option, especially if you are in automotive space.

...more
Source : g2crowd.com
(Reviewed on 12 April 2019)
"Helpful but complex "

What do you like best?

Like being able to reach several of my customers at one time, saves me a ton of time

What do you dislike?

Complex, harder to navigate than other similar programs

What problems are you solving with the product? What benefits have you realized?

Time saver, convenient, I make less mistakes by not forgetting any customers

...more
Source : g2crowd.com
(Reviewed on 15 March 2019)
"Good product "

What do you like best?

Makes it simple to send emails & i love that I can store the info so I never forget anyone

What do you dislike?

Sometimes it runs slow or times out, (not all the time though)

What business problems are you solving with the product? What benefits have you realized?

I can send professional emails, I can schedule them, my assistant can create them to come from me, I don’t forget anyone because I upload from my lists

...more
Source : g2crowd.com
(Reviewed on 12 March 2019)
"Quick and accessible "

What do you like best?

This makes it super easy to get in contact with our customers. Some customers would rather talk through text then answer the phone so this caters to their needs.

What do you dislike?

Sometimes the system is a bit slow coming up and the rollover agents make answering customers a bit tricky.

Recommendations to others considering the product

Definitely give it a try, it has had a positive effect for us

What business problems are you solving with the product? What benefits have you realized?

This helps us to get in touch with those customers that are uncomfortable discussing their needs on the phone.

...more
Verified ReviewerSource : capterra.com
(Reviewed on 06 March 2019)
Great Chat Software

Pros: Easy to use, they provide employee training to make sure everyone is well trained on the software, integrates into 3rd party advertising sites, accessible via desktop app or mobile, excellent customer service

Cons: I've noticed a few minor glitches with the software

...more
Zipora F.Source : capterra.com
(Reviewed on 12 February 2019)
Great app

Pros: You instantly get to communicate with potential clients

Cons: Haven't found any down side to this app

...more
Source : g2crowd.com
(Reviewed on 25 January 2019)
"Love this!"

What do you like best?

Easy to use has the quick chat options, alerts you when there is a new chat, also sends reminders to customers who take to long to respond.

What do you dislike?

It doesnt capture all the customer information on inital chat

What business problems are you solving with the product? What benefits have you realized?

Chat for services or leads.

...more
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