Rootly

About Rootly

Handoff PagerDuty alerts seamlessly to quickly assert incidents from your preferred tool, such as Slack. Involve all relevant teams automatically in seconds, not minutes.Build an automated and consistent response process and manage incidents directly from Slack to improve your reliability.With Rootly, you can react to messages with an emoji instead of copy-pasting timelines, you have endless combinations of workflow templates to encode the entire incident process, plug in and integrate with your favorite tools, automatically generate timelines, incidents, and templates, and get the fastest retrospective ever.The users will get a lot of benefits from using Rootly. Some of these benefits are that action items automatically sync with ticketing tools which can easily track follow ups, you can update your Atlassian Statuspage without leaving Slack, to keep the customers informed, determine who is doing what by quickly assigning roles, and you can page directly from Slack and Rootly will add them in.Rootly is created and designed for all IT requirements and companies of all sizes.

Pricing

Free Trial Not Available
Offers Free-forever and Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

60%
Momentum

70%
Popularity

80%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Rootly Features

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Incident Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%

Auto-Assign (Incidents)

Escalates the incidents to relevant teams based on past events or response time

Safety Management

Precautionary measure to ensure the risks are estimated and mitigated

Real-time Dashboard

Provides easy visualization of the latest data

Root-cause Diagnosis

Conducts a Root-cause analysis to counter the gaps

Incident Prioritization

Sets priority levels by considering the severity and impact of incidents

Disaster Recovery

Helps to resume the IT infrastructure quickly after a disruption

Audit Trail

A record of changes made in chronological order of a user or activity

Incident Reporting

Helps in recording details of any unusual event that might occur at a project or job

Enriched Notifications

Stakeholders receive rich and relevant notifications gathered from multiple channels.

CAPA

Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Rootly Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based )

Pricing Plans

Free Free

Features

Up to 5 users
Unlimited Incidents
Unlimited Postmortems
1 Organization
5 Services & Functionalities
1 Public Status Page
1 Automated Genius Runbook
Integrations (Slack, Google Meet, Zoom, PagerDuty)

Teams Custom

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Features

Unlimited Users
Unlimited Incidents
Unlimited Postmortems
Unlimited Organizations
Unlimited Services & Functionalities
Unlimited Public and Private Status Pages
Unlimited Automated Genius Runbooks
Unlimited Integrations (Slack, Alerting, Video Conference, Ticketing, Monitoring, Custom API)
Enterprise SSO
Dedicated Customer Success Manager
Dedicated Technical Support Manager
Custom Onboarding
Custom Data Retention Policies
Bulk user discounts

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Disclaimer: The pricing details were last updated on 08/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Rootly Pricing