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About Incident.io

Incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents.

Screenshots & Videos

Data Insights
Incident Detail
Incident Process
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    60%
  • Momentum
    67%
  • Popularity
    80%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Incident.io Features

Incident Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%

Real-time Dashboard

Provides easy visualization of the latest data

Incident Prioritization

Sets priority levels by considering the severity and impact of incidents

Disaster Recovery

Helps to resume the IT infrastructure quickly after a disruption

Incident Reporting

Helps in recording details of any unusual event that might occur at a project or job

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Auto-Assign (Incidents)

Escalates the incidents to relevant teams based on past events or response time

Safety Management

Precautionary measure to ensure the risks are estimated and mitigated

Root-cause Diagnosis

Conducts a Root-cause analysis to counter the gaps

Enriched Notifications

Stakeholders receive rich and relevant notifications gathered from multiple channels.

CAPA

Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Audit Trail

A record of changes made in chronological order of a user or activity

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
Incident.io Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 22/06/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Incident.io Pricing.

Incident.io Alternatives

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Incident.io Reviews

User Rating

4.9/5 (Based on 126 Ratings)

Rating Distribution

  • Excellent

    91.3%
  • Very Good

    8.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Incident.io?

Write a Review

Videos on Incident.io

Incident.io Screenshots

Incident.io FAQs

What is Incident.io used for?

Incident.io is Incident Management Software. Incident.io offers the following functionalities:

  • Real-time Dashboard
  • Incident Prioritization
  • Disaster Recovery
  • Incident Reporting
  • Task Management

Learn more about Incident.io features.

Does Incident.io provide API?

No, Incident.io does not provide API.

Incident.io Contact

Vendor Details

London, Great Britain Founded : 2021

Contact Details

Not available

https://incident.io/

Social Media Handles

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Customers

dbt Labs
Linear
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Trainline
Vanta
Loom

Incident.io Integrations

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