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Showing 1 - 20 of 39 Products

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

PagerDuty logo
Real-Time Operations To Ensure More Productivity 4.7 Based on 593 Ratings
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What is PagerDuty and how does it work?

PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 85%
  • Reviews 100%
  • Momentum 64%
  • Popularity 99%

PagerDuty Pricing

  • Free Trial Available
  • Starts at $10.00. Offers Custom plan.

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

xMatters logo
Extend the efficiency level of your business 4.6 Based on 360 Ratings
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What is xMatters and how does it work?

xMatters is a service reliability platform that enables DevOps, SREs and operations teams to automate workflows. It helps teams to ensure infrastructure, continuous working of applications and quick delivery of products. The software provides an adaptive approach to incident management and real-time performance analytics to improve efficiency. xMatters reduces operational problems by minimising manual tasks and drives collaboration and productivity across teams. It features adaptive incident management to automate resolution, protect customers from disruptions and learn from each event. The platform automatically schedules the on-call tasks, informs them of the right people and acts on detailed alerts. xMatters services help companies to give a quick response to customers through targeted and context-rich notifications. It removes the usage of multiple monitoring tools by alert correlation, filtering and suppression, enriched notifications and routing based on role or function. Users get quick insights into their processes and understand inefficiencies that boot collaboration and productivity.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 83%
  • Momentum 64%
  • Popularity 87%

xMatters Pricing

  • Free Trial Available
  • Starts at $16.00. Offers Free-forever plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

AlertOps logo
Automate incident response with real-time operational intelligence 4.7 Based on 113 Ratings
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What is AlertOps and how does it work?

AlertOps is a real-time, smart, automated incident management solution that integrates everything you need to quickly analyse, react, communicate, resolve, and improve issues within your system. With AlertOps, you can make use of strong no-code setup features like escalating alerts across service teams, enriching alerts and mapping custom data through Open API, and integrating with ITSM and ChatOps tools for simple collaboration and resolution. AlertOps dynamically routes alerts depending on time of day, issue type, customer or support history. It generates, closes, and amends tickets automatically or with a single click and you can use preset rules and sequences to trigger templated stakeholder notifications. To detect, prioritise, and handle issues, you can easily integrate with monitoring, ITSM, and ChatOps technologies with AlertOps. Users can use AlertOps’s open API to enhance their notifications and automate processes without having to write any code. It also offers flexible On-Call schedules that enable your company to notify the appropriate personnel at the appropriate time. Additionally, the platform offers enterprise reporting and dashboards that let you monitor team and business performance.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 75%
  • Momentum 68%
  • Popularity 78%

AlertOps Pricing

  • Free Trial Available
  • Starts at $5.00. Offers Free-forever and Custom plan.

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

OnPage logo
Risk tracking and management simplified 4.5 Based on 232 Ratings
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What is OnPage and how does it work?

OnPage is a secure smartphone app for incident alert management that allows response teams to monitor and manage incidents and get the most from their digital tech investments. It offers rock-solid escalation tools, on-call capabilities, and persistent notification service that are used by physicians and IT teams to guarantee that important alerts are never missed during the times of need. OnPage assists organizations with all of their important notification requirements, whether it's to decrease IT infrastructure downtime or reduce incident reaction time for healthcare professionals. With OnPage, critical alerts are always delivered to the appropriate responders at the perfect time. It simplifies communication processes and accelerates problem resolution for response teams. OnPage’s cutting-edge technology is used by hospitals, security operations centres (SOCs), DevOps, supply chain operations, and many other organisations to minimise communication resistance between team members and guarantee outstanding alarm response. It offers secure two-way communication and the texts are SSL encrypted and only message participants can see them. Additionally, you can eliminate manual mistakes by scheduling the on-call staff as an escalation group with OnPage.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 87%
  • Reviews 87%
  • Momentum 67%
  • Popularity 80%

OnPage Pricing

  • Free Trial Available
  • Starts at $13.99.

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Opsgenie logo
Alerting And On-Call Management 4.7 Based on 47 Ratings
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What is Opsgenie and how does it work?

Opsgenie is an on-call and alert management software. The tool is integrated with more than 200 monitoring tools such as ChatOps, collaboration tools, and ITSM. It enables users to centralize alerts and notifies the right people at the right time. Users can use Opsgenie to get a notification on multiple notification channels. It can fit into any workflow; users can customize on-call schedules and create routing rules to handle alerts based on their source. Users will gain insights into improvement and success areas in their on-call and alerting process using dynamic reporting and analytics. Users can correlate deployments and commit to incidents from the Opsgenie platform. Users can either use the standalone offering of the Opsgenie platform, which integrates into any dev or IT stack. It is also included in Jira Service Management’s cloud plans delivering complete ITSM with end-to-end incident management. It offers functionality and works on secure cloud infrastructure, which ensures the safety and seamless connectivity.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 84%
  • Reviews 92%
  • Momentum 63%
  • Popularity 85%

Opsgenie Pricing

  • Free Trial Available
  • Starts at $9.00. Offers Free-forever plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Moogsoft logo
Turn data into action with Moogsoft 4.6 Based on 39 Ratings
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What is Moogsoft and how does it work?

Moogsoft is an AIOps and observability platform for ITOps and DevOps, providing intelligent monitoring solutions. The platform reduces alerts by automatically applying statistical calculations and noise-reduction algorithms to information. With its multi-domain enrichment data, Moogsoft adds key information, like location, department, business criticality, service relationship, runbook and escalation processes. It provides DevOps and SREs teams with enough information to see everything and resolve incidents quickly. The solution also helps them to ensure that microservices, apps and systems are running at peak performance. Moreover, it automatically reduces the access data, making anomalies clear and the work of DevOps practitioners & SREs easy. Built-in processes of deduplication and correlation help users quickly find the root cause of problems that hinders their customers’ experience. Moogsoft also allows users to enable custom integrations easily with REST API and webhook tools that let them call, retrieve and update data and call actions.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 86%
  • Reviews 77%
  • Momentum 67%
  • Popularity 86%

Moogsoft Pricing

  • Free Trial Not Available
  • Starts at $833.00. Offers Free-forever and Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zenduty logo
Incident Management System for DevOps and SRE Teams Write a Review
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What is Zenduty and how does it work?

Zenduty is built for the speed of DevOps. It reduces downtime by 50-90%. It creates complex routing rules depending on the service, data, context and the time of the day. Noise and false alarms are suppressed. You can easily create on-call rotations and escalation policies for teams with overrides and vacation allocation to ensure that no alert gets unchecked. There is a provision for an intelligent context where you can zero in on the root cause in seconds. Zenduty can enable you to identify the best path to resolution with Autopilot AI. Advanced analytics and reporting provide insights into team, service and user performance. One of the best features of Zenduty’s is its incident prediction engine which allows you to plan your response in advance in case of major outages. You can integrate API for creating alerts from your application source. There are already over 100+ integrations and counting.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 60%
  • Momentum 65%
  • Popularity 78%

Zenduty Pricing

  • Free Trial Available
  • Starts at $5.00. Offers Free-forever plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

BigPanda logo
AIOps for the Modern Enterprise 4.5 Based on 31 Ratings
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What is BigPanda and how does it work?

BigPanda’s Autonomous Operations Platform can help. It captures alerts, changes and topology data from all your tools and uses machine learning to detect problems and identify their root cause in real-time. The result: fewer outages, faster resolution, and better applications & services. With pre-trained ML models, tons of integrations and a rapid deployment model, you’ll be live in just 8 - 12 weeks. BigPanda’s Open Box Machine Learning gives your team unprecedented transparency, testability and control. BigPanda works seamlessly with all of your existing tools monitoring, change, topology, ticketing & collaboration. BigPanda aggregates enrich and correlate alerts from your modern and legacy monitoring tools. AIOps lets IT operations scale beyond the limits of human abilities. It’s the only way to keep up with the demands of today’s hybrid IT environments, which blend fast-moving cloud-native technology and legacy systems.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 84%
  • Reviews 76%
  • Momentum 68%
  • Popularity 92%

BigPanda Pricing

  • Free Trial Not Available

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Blameless logo
Get automated SRE with Blameless 4.7 Based on 64 Ratings
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What is Blameless and how does it work?

Blameless is the industry's first end-to-end SRE platform that allows teams to enhance system reliability without sacrificing innovation pace. It aims at improving service dependability by using SLOs, error budgets, chat-driven issue response, and reliability. With Blameless, users can set up, track, and notify service level goals. It can also be used to automate issue resolution activities using a chatbot. Using this program, you can make post-incident learning less painful. It further offers advanced analytics about factors affecting reliability that help you in expanding your business. Users can also manage their tasks, tickets, and notifications with this platform. Additionally, it offers the only complete dependability designing platform that unites AI-driven incident goals, SLOs/Error Budgets, blameless reviews, and unwavering quality of knowledge reports and dashboards, empowering organizations to improve their reliability and development. It further enables incident prioritization and incident reporting with a real-time dashboard. The platform provides a demo for a better understanding of their features which can be accessed through their official website. The pricing strategy of the platform is quotation-based via the main website.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 66%
  • Momentum 68%
  • Popularity 78%

Blameless Pricing

  • Free Trial Not Available
  • Starts at $20.00. Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CloudFabrix logo
Take action from cluttered IT data by focusing on the most important alerts 4.9 Based on 10 Ratings
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What is CloudFabrix and how does it work?

CloudFabrix is a provider of application analytics and intelligence for cross-layer and cross-domain application operations. CloudFabrix Software is an application analytics and intelligence company that provides cross-layer and cross-domain application operations insights to fulfill targeted business and operational results regardless of underlying technology stacks. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives. CloudFabrix unifies and streamlines IT operations and governance across multi-cloud systems for both classic and contemporary applications. CloudFabrix has offices in Pleasanton, California, as well as Pune and Hyderabad, India. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 60%
  • Momentum 69%
  • Popularity 78%

CloudFabrix Pricing

  • Free Trial Available
  • CloudFabrix Offers Custom plan.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Jeli logo
Instant Response & Analysis Platform Write a Review
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What is Jeli and how does it work?

Jeli is an innovative platform that provides organization with powerful and actionable insights into their incident management process. With Jeli, professionals can quickly understand and respond to systemic incidents, allowing them to build a more resilient infrastructure and team. The platform aggregates incident data across tools and people in the organization to generate recommended improvements. Jeli's sophisticated programming and data evaluation empowers organizations to stay ahead of system incidents. Professionals can leverage Jeli to gain critical visibility and insights into incidents, and analyze related trends for insights into prevention. This innovative technology naturally increases reliability and efficiency, and contributes to a stronger company culture by reinforcing accountability.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 60%
  • Momentum 60%
  • Popularity 78%

Jeli Pricing

  • Free Trial Not Available
  • Starts at $3000.00. Offers Free-forever and Custom plan.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Squadcast logo
A Solution to Excel your Customer Experiences 4.6 Based on 300 Ratings
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What is Squadcast and how does it work?

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 82%
  • Reviews 75%
  • Momentum 71%
  • Popularity 82%

Squadcast Pricing

  • Free Trial Available
  • Starts at $9.00. Offers Free-forever plan.

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Spike.sh logo
Automate Workflows with Incidents Write a Review
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What is Spike.sh and how does it work?

Spike.sh software is a platform used to manage incidents and monitor the services to resolve and increase customer satisfaction. Receive alerts on Phone calls, SMS, Email and Slack. Identify activity log of alerts and can reassigns incidents to team to measure the performance of teams. Generate reports in form of Graphs to understand repeated incidents and fix them in minutes. Small, Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 60%
  • Momentum 65%
  • Popularity 71%

Spike.sh Pricing

  • Free Trial Available
  • Starts at $7.00.

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

VictorOps logo
Simplify Your Approach to Incident Response 4.6 Based on 83 Ratings
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What is VictorOps and how does it work?

VictorOps is an incident management solution that is designed and built purposely for DevOps teams, enabling them to do more than just react to system outages and incidents. Use VictorOps to streamline your on-call schedules and escalation policies. From rotations to overrides, they automate the cumbersome essentials that make on-call a drag. Teams receive context-rich notifications and collaborate cross-functionally, empowering faster incident resolution and reduced downtime. VictorOps provides real-time awareness, alerting, collaboration, and documentation. Resolve incidents faster, minimize downtime, and reduce the break-fix cycle. Break down silos to support collaboration and learning. With chat integrations, alert routing, and more, your team can work across engineering, gleaning the information necessary for efficient solutions.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 78%
  • Reviews 88%
  • Momentum 60%
  • Popularity 88%

VictorOps Pricing

  • Free Trial Available
  • Starts at $5.00. Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

YetiCloud logo
Solving all the complex automation needs for you Write a Review
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What is YetiCloud and how does it work?

YetiCloud is a smart incident management software platform that enables you to manage difficulties and unforeseen events in cloud and on-premises systems. It allows you to track events and keep an eye on the ticketing system, using a centralized interface to improve and enhance your customer experience. With YetiCloud, you can track analytics and measure task performance indicators within a simple and customizable dashboard. You can handle requests and issues to monitor basic data using Yeti’s advanced ticket management feature. It also facilitates incident reporting to help you record and document incidents involving malfunctions, hacking, and other unforeseen events along with incident prioritization to set priority levels pertaining to the impact of the issue. Users also get the option for audit trials, disaster recovery, and much more with Yeti. The platform additionally facilitates sending of enriched notifications as soon as an error or an issue is encountered so that you are never left lagging behind. Additionally, the software offers easy integrations with other popular platforms like GitHub, Slack, and other services to facilitate smoother operations.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 60%
  • Momentum 63%
  • Popularity 73%

YetiCloud Pricing

  • Free Trial Not Available
  • Starts at $84.00. Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Rootly logo
Quick Incident Manager Write a Review
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What is Rootly and how does it work?

Handoff PagerDuty alerts seamlessly to quickly assert incidents from your preferred tool, such as Slack. Involve all relevant teams automatically in seconds, not minutes.Build an automated and consistent response process and manage incidents directly from Slack to improve your reliability.With Rootly, you can react to messages with an emoji instead of copy-pasting timelines, you have endless combinations of workflow templates to encode the entire incident process, plug in and integrate with your favorite tools, automatically generate timelines, incidents, and templates, and get the fastest retrospective ever.The users will get a lot of benefits from using Rootly. Some of these benefits are that action items automatically sync with ticketing tools which can easily track follow ups, you can update your Atlassian Statuspage without leaving Slack, to keep the customers informed, determine who is doing what by quickly assigning roles, and you can page directly from Slack and Rootly will add them in.Rootly is created and designed for all IT requirements and companies of all sizes.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 86%
  • Reviews 60%
  • Momentum 62%
  • Popularity 79%

Rootly Pricing

  • Free Trial Not Available
  • Rootly Offers Free-forever and Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Mission Manager logo
Emergency Management Software 5 Based on 1 Ratings
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What is Mission Manager and how does it work?

Mission Manager is a cloud-based incident management tool for teams to operate more efficiently. Manage team’s personnel and asset records to meet the team’s equipment and maintenance schedules. Collaborate to manage and track missions with drag-and-drop team building with real-time communications and robust maps.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 91%
  • Reviews 66%
  • Momentum 61%
  • Popularity 73%

Mission Manager Pricing

  • Free Trial Available
  • Mission Manager Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Complaints Pro logo
Respond quickly to every customer’s problem 4.2 Based on 12 Ratings
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What is Complaints Pro and how does it work?

In an era where customer satisfaction is pivotal, Complaints Pro emerges as an all-encompassing, cloud-based solution designed to streamline the management of complaints, incidents, and risks. This innovative platform not only offers an unparalleled control but also enhances visibility across all customer feedback channels within a single integrated system, ensuring swift and cost-effective operational efficiencies. By centralizing the capture and analysis of customer issues and quality assurance data, Complaints Pro enables businesses to address concerns promptly and effectively, fostering improvement in products and processes. Furthermore, it unlocks the potential to convert customer grievances into actionable insights, thus propelling continuous growth and enhancing business offerings. Equip the business with Complaints Pro and transform the customer complaint management into a strategic asset for organizational development.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 62%
  • Momentum 62%
  • Popularity 68%

Complaints Pro Pricing

  • Free Trial Not Available
  • Complaints Pro Offers Custom plan.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Incident.io logo
Incident Response for Fast Growing Companies 4.9 Based on 126 Ratings
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What is Incident.io and how does it work?

Incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 81%
  • Reviews 60%
  • Momentum 71%
  • Popularity 80%

Incident.io Pricing

  • Free Trial Not Available
  • Starts at $16.00. Offers Custom plan.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

StatusCast Incident Management logo
Incident Management Software for Planned and Sudden Events Write a Review
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What is StatusCast Incident Management and how does it work?

Achieve faster incident resolution. Organize a coordinated, collaborative response that expedites all the steps needed to restore services after planned maintenance or disruption. Know who the right people are, take the correct action, and reduce downtime. Hook up the appropriate experts and provide them with the right information to make the right decisions and recover as quickly as possible. Resolve incidents faster with our incident management system, which helps to minimize the duration of outages and disruption to productivity.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 60%
  • Momentum 60%
  • Popularity 67%

StatusCast Incident Management Pricing

  • Free Trial Available
  • Starts at $3.60.

Pricing Insights for Incident Management Software

  • The Average Cost of a basic Incident Management Software plan is $9 per month.

  • 53% of Incident Management Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 38% offer a Freemium Model Allows users to access basic features at no cost..

List of Incident Management Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
PagerDuty PagerDuty 98 4.7
xMatters xMatters 95 4.6
AlertOps AlertOps 93 4.7
OnPage OnPage 91 4.5
Opsgenie Opsgenie 91 4.7
Moogsoft Moogsoft 90 4.6
Zenduty Zenduty 89 0
BigPanda BigPanda 89 4.5
Blameless Blameless 88 4.7
CloudFabrix CloudFabrix 88 4.9

Articles on Incident Management Software

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