Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly.
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Based upon the Number of Users the Pricing Plan Varies.Please Contact the Vendor to get the Detailed Pricing.
Based upon the Number of Users the Pricing Details Varies,Please Contact the Vendor for the Detailed Pricing.
Disclaimer: The pricing details were last updated on 28/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
I like that I can easily search for past issues, create new issues and collaborate on almost anything
I'm not sure I'm aware of all of the features in Confluence
Great to use to collaborate with teams across the org.
collaboration and ticketing
Pros: I think Confluence has more editing features than any other collaboration tool I've used and these features allow you to customize any document however you want.
Cons: While the ability to edit individual documents is extensive, I think the organizational structure of the tool is pretty rough and I wish there were an easier way to organize your documents into sections and subsections.
What I enjoy most about using confluence is how easy it is to pick up and start using it's many features to collaborate on projects and important company information. The customization that can be done in confluence is pretty neat as well.
What I dislike about confluence is the fact that you have to pay extra for what you think is a simple feature. What I mean about this is that there are third party applications that you might want but will cost you. Some of these applications I do see the worth but others I feel that Atlassian should implement that into their current build.
Some business problems that are being solved with Confluence are project communications, tasks and responsibilities and time management.
Our company is an active user. We are able to easily share implementation steps and best practices with our entire team. A must have.
In ability to link One Note for a seamless integration.
Implementation steps / directions.
With confluence I love how it gathers everything in one area, it makes it very easy when I am working to gather all tools so I can have access to everything in one place. It makes communication easier for all of my team members and I to come through and collaborate on projects, difficult cases, support cases, and even sometimes training, It can put everyone on the same page.
Logging into Confluence if you have any type of security is somewhat difficult and doesn't always take the first time around. Sometimes after you log in it takes a bit long or it may not even log in at all and you have to completely exit out of the program and try to get back in. This makes it somewhat difficult when trying to log in for a case or what you're doing in time sensitive.
Better your log in processes other than that I love your product!
This is a huge time saver for me. I have to access a lot of information in a lot of different areas all very quickly and this allows me to have everything in one place putting it always within easy reach. It makes communication easier for all of my team members and I to come through and collaborate on projects, difficult cases, support cases, and even sometimes training, It can put everyone on the same page.
Pros: There's not much I like about confluence. The one thing that stands out is the ability to create templates from which to generate pages. This is nice, and speeds up a lot of the documentation process, once it is understood.
Cons: Confluence makes it easy to write bad documentation. There is no real support for arbitrary data sources, the data is not in change control. For those used to git-flow style of documentation, doing things on confluence is extremely frustrating. There is no real review process, it all has to be done by a sort of "convention". This software may be useful for those who find it hard to work with change control.
Confluence tries to do too much and most of the real usefulness comes from external plugins which typically incur extra cost.
The API could use some work too.
Overall: Not great. Happy I won't have to deal with it in the future.
Pros: I think it is a great and valuable collaboration tool that allows members of the team to not only update everyone on a project but other team members can look up the updates at their own leisure. It provides a nice edit history and great for documenting processes and procedures.
Cons: I dislike that it is tied to the rest of the Atlassian suite which has been overall subpar in my experience. I also wish the app store had some more options.
Overall: Overall my experience with Confluence has been pretty positive. It does what it needs to do for the most part.
Pros: Confluence is incredibly easy to use. It is designed to be a collaborative tool, to share information (wiki-style), documents, photos, etc. Our organization has been stuck on SharePoint for so long that there are documents for days upon years stacked up in unused libraries. Confluence has been a lifesaver for us by allowing us to rid the libraries of these outdated documents and placing the content we need access to right there on the page. If a template is needed, we can add that template to the page for download. We can link to other Confluence pages for additional or related information and build child pages to help dive deeper into a topic. We also utilize JIRA for our ticketing system and since Confluence and JIRA are both owned by Atlassian, we can integrate metrics, reporting, dashboards, and other information from JIRA in a way that is consumable within Confluence. We also can add Tableau reports, Excel spreadsheets, PowerPoint presentations, Adobe PDFs, etc. It works extremely well with other applications.
Cons: My least favorite part about Confluence is its limited page customization from a font and color perspective. It will also only allow up to three columns and other formatting limitations. There might be macros to overcome this, but that is also frustrating. Macros have been built to "fix" things within Confluence by hundreds (if not thousands) of other individuals and companies. Many sell those macros and varying costs. It has forced us as an organization to maintain a dev environment just to ensure that a macro that we bring in isn't malicious. Confluence's base macros are extremely basic and sometimes not very useful.
Overall: Overall, I highly recommend Confluence for any organization that is looking for collaborative software. It is extremely useful and easy to learn.
Pros: Great tool for collaboration and sharing of documentation
Fits well within an Agile environment where documentation standards aren't prescribed
Cons: Formatting of text within documentation isn't straight forward
Pros: Confluence is easy to use and makes sharing documents with others in the organization simple. Accessing spaces inside of Confluence is a breeze.
Cons: Sometimes macros can be a little difficult to use.
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