Home/Project Management Software/Confluence
Updated on: February 17, 2019
Confluence Overview
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Confluence

Robust project Collaboration with a host of social features
★★★★★
★★★★★
(2,679 Ratings) Write Review

Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly.

Confluence Features Show All Features

Confluence Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Contact Sydney, Australia / +61 2 9262 1443
Deployment SaaS/Web/Cloud Mobile - iOS Installed - Windows Installed - Mac Category Project Management Software

Confluence Pricing

Pricing ModelFree Trial , One-time license , Subscription
How much does Confluence cost ?
The pricing for Confluence starts at $5.0 per user per month. Confluence has 3 different plans such as - Cloud at $5.0 per user per month, Server at $10.0 and Data Center at $1200.0 per year.
Cloud
$5 /User/Month
  • Free for 7 days
  • $10 monthly flat fee up to 10 users
  • $5 per user/month for 11-100 users
  • Get started quickly and easily
  • Cloud hosting
  • No servers required
  • No storage, No maintenance
Server
$10 Others
  • 10 users
  • Full control over the environment
  • Implementation of one server
  • Unlimited license plus free technical support for one year

Based upon the Number of Users the Pricing Plan Varies.Please Contact the Vendor to get the Detailed Pricing.

Data Center
$1,200 /Year
  • 500 users
  • Full control over the environment
  • Active active clusters ensure high availability
  • Annual license plus technical support
  • Emergency recovery

Based upon the Number of Users the Pricing Details Varies,Please Contact the Vendor for the Detailed Pricing.

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 28/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Confluence Reviews

OVERALL RATING
4.1
Based on 2,679 Rating(s)
Rating Distribution
  • 2045
  • 487
  • 117
  • 22
  • 8
SHARE YOUR EXPERIENCE Write a Review
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Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 04 February 2019)
"Easy to create ticket workflow"

What do you like best?

I like that I can easily search for past issues, create new issues and collaborate on almost anything

What do you dislike?

I'm not sure I'm aware of all of the features in Confluence

Recommendations to others considering the product

Great to use to collaborate with teams across the org.

What business problems are you solving with the product? What benefits have you realized?

collaboration and ticketing

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 04 February 2019)
Good tool, but there are some document organization issues

Pros: I think Confluence has more editing features than any other collaboration tool I've used and these features allow you to customize any document however you want.

Cons: While the ability to edit individual documents is extensive, I think the organizational structure of the tool is pretty rough and I wish there were an easier way to organize your documents into sections and subsections.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 04 February 2019)
"Easiest Collaboration tool there is!"

What do you like best?

What I enjoy most about using confluence is how easy it is to pick up and start using it's many features to collaborate on projects and important company information. The customization that can be done in confluence is pretty neat as well.

What do you dislike?

What I dislike about confluence is the fact that you have to pay extra for what you think is a simple feature. What I mean about this is that there are third party applications that you might want but will cost you. Some of these applications I do see the worth but others I feel that Atlassian should implement that into their current build.

What business problems are you solving with the product? What benefits have you realized?

Some business problems that are being solved with Confluence are project communications, tasks and responsibilities and time management.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 04 February 2019)
"Confluence is the best!"

What do you like best?

Our company is an active user. We are able to easily share implementation steps and best practices with our entire team. A must have.

What do you dislike?

In ability to link One Note for a seamless integration.

What business problems are you solving with the product? What benefits have you realized?

Implementation steps / directions.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 03 February 2019)
"After learning it's a great tool!"

What do you like best?

With confluence I love how it gathers everything in one area, it makes it very easy when I am working to gather all tools so I can have access to everything in one place. It makes communication easier for all of my team members and I to come through and collaborate on projects, difficult cases, support cases, and even sometimes training, It can put everyone on the same page.

What do you dislike?

Logging into Confluence if you have any type of security is somewhat difficult and doesn't always take the first time around. Sometimes after you log in it takes a bit long or it may not even log in at all and you have to completely exit out of the program and try to get back in. This makes it somewhat difficult when trying to log in for a case or what you're doing in time sensitive.

Recommendations to others considering the product

Better your log in processes other than that I love your product!

What business problems are you solving with the product? What benefits have you realized?

This is a huge time saver for me. I have to access a lot of information in a lot of different areas all very quickly and this allows me to have everything in one place putting it always within easy reach. It makes communication easier for all of my team members and I to come through and collaborate on projects, difficult cases, support cases, and even sometimes training, It can put everyone on the same page.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 03 February 2019)
Easier ways to get things done

Pros: There's not much I like about confluence. The one thing that stands out is the ability to create templates from which to generate pages. This is nice, and speeds up a lot of the documentation process, once it is understood.

Cons: Confluence makes it easy to write bad documentation. There is no real support for arbitrary data sources, the data is not in change control. For those used to git-flow style of documentation, doing things on confluence is extremely frustrating. There is no real review process, it all has to be done by a sort of "convention". This software may be useful for those who find it hard to work with change control.

Confluence tries to do too much and most of the real usefulness comes from external plugins which typically incur extra cost.

The API could use some work too.

Overall: Not great. Happy I won't have to deal with it in the future.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 02 February 2019)
Great if you have the Atlassian Suite

Pros: I think it is a great and valuable collaboration tool that allows members of the team to not only update everyone on a project but other team members can look up the updates at their own leisure. It provides a nice edit history and great for documenting processes and procedures.

Cons: I dislike that it is tied to the rest of the Atlassian suite which has been overall subpar in my experience. I also wish the app store had some more options.

Overall: Overall my experience with Confluence has been pretty positive. It does what it needs to do for the most part.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 01 February 2019)
Confluence - A truly collaborative application.

Pros: Confluence is incredibly easy to use. It is designed to be a collaborative tool, to share information (wiki-style), documents, photos, etc. Our organization has been stuck on SharePoint for so long that there are documents for days upon years stacked up in unused libraries. Confluence has been a lifesaver for us by allowing us to rid the libraries of these outdated documents and placing the content we need access to right there on the page. If a template is needed, we can add that template to the page for download. We can link to other Confluence pages for additional or related information and build child pages to help dive deeper into a topic. We also utilize JIRA for our ticketing system and since Confluence and JIRA are both owned by Atlassian, we can integrate metrics, reporting, dashboards, and other information from JIRA in a way that is consumable within Confluence. We also can add Tableau reports, Excel spreadsheets, PowerPoint presentations, Adobe PDFs, etc. It works extremely well with other applications.

Cons: My least favorite part about Confluence is its limited page customization from a font and color perspective. It will also only allow up to three columns and other formatting limitations. There might be macros to overcome this, but that is also frustrating. Macros have been built to "fix" things within Confluence by hundreds (if not thousands) of other individuals and companies. Many sell those macros and varying costs. It has forced us as an organization to maintain a dev environment just to ensure that a macro that we bring in isn't malicious. Confluence's base macros are extremely basic and sometimes not very useful.

Overall: Overall, I highly recommend Confluence for any organization that is looking for collaborative software. It is extremely useful and easy to learn.

...more
Dan S.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 01 February 2019)
Best on market

Pros: Great tool for collaboration and sharing of documentation

Fits well within an Agile environment where documentation standards aren't prescribed

Cons: Formatting of text within documentation isn't straight forward

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 01 February 2019)
Makes collaborating and sharing easy

Pros: Confluence is easy to use and makes sharing documents with others in the organization simple. Accessing spaces inside of Confluence is a breeze.

Cons: Sometimes macros can be a little difficult to use.

...more
Read All Reviews

Videos on Confluence Youtube Official Channel

Atlassian Confluence - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

Confluence Screenshots

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Confluence Demo - Provide feedback on projects and plans
Confluence Demo - Assign tasks to your teammates
Confluence Demo - Customize your documentation with add-ons
Confluence Demo - Integrate with JIRA Software More Efficiently
Confluence Demo - Create Knowledge Bases
Atlassian Confluence screenshot: Have a home for all your documents and organize them in a consistent structure
Atlassian Confluence screenshot: Use our first class JIRA integration to add context to your issues in Confluence
Atlassian Confluence screenshot: Team Calendars ensure your team is in the know on important launch dates.
Atlassian Confluence screenshot: Import files and media into your pages to add context, and provide feedback on attachments.
Atlassian Confluence screenshot: Create roadmaps to keep your team on track for important projects and launches
screenshots
screenshots
screenshots
screenshots
screenshots
screenshots
Confluence Demo - Provide feedback on projects and plans
Confluence Demo - Assign tasks to your teammates
Confluence Demo - Customize your documentation with add-ons
Confluence Demo - Integrate with JIRA Software More Efficiently
Confluence Demo - Create Knowledge Bases
Atlassian Confluence screenshot: Have a home for all your documents and organize them in a consistent structure
Atlassian Confluence screenshot: Use our first class JIRA integration to add context to your issues in Confluence
Atlassian Confluence screenshot: Team Calendars ensure your team is in the know on important launch dates.
Atlassian Confluence screenshot: Import files and media into your pages to add context, and provide feedback on attachments.
Atlassian Confluence screenshot: Create roadmaps to keep your team on track for important projects and launches

Confluence Awards

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com