Home/Application Performance Monitoring (APM) Tools/New Relic APM
Updated on: October 20, 2021

What is New Relic APM ?

New Relic APM - Application Performance Monitoring (APM) Tools
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New Relic APM

Open. Connected. Programmable
(354 Ratings) Write Review

New Relic is a popular application management software that was established by Lew Cirne in 2008. In the last few years, New Relic has spread across the globe and is currently an integral tool for all IT industries and business executives. This software lets users monitor apps and address critical issues before they affect end-users. It supports languages like Python, Java, PHP, and NET. New Relic offers its services in several places across the globe. So suppose a site is working in Sydney but users want to find out if it is available in Tokyo as well, they can do so in a few seconds using the simple and free ping checks which gives detailed information about the availability of the site in a particular country. Users can send calls to APIs and confirm that each output and system response is successfully returned from multiple locations across the world. On noticing any errors in the software, users can take actual screenshots of the errors and send it to the creators of New Relic.

New Relic APM Features Show All Features

New Relic APM Technical details

Support 24/7 (Live rep) Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, CA / (650) 777-7600
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Application Performance Monitoring (APM) Tools

New Relic APM Pricing

Pricing ModelFree Trial , Quotation Based
Essentials

Pay per Use

Features

  • Metric Data Retention : 3 Days
  • Insights Events Retention : 3 days
  • Response Time, Throughput, and Error Rates
  • Database Monitoring: Metrics and SQL Analysis
  • Filterable Error Analytics and Traces
  • Transaction Metrics and Traces
Pro

Pay per Use

Features

  • Metric Data Retention : 90 Days
  • Insights Events Retention : 8 Days
  • Distributed Tracing
  • Includes features of Essentials plan, plus
  • Service Maps
  • Deployment Tracking
  • SLA Reports
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 08/11/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about New Relic APM pricing.

New Relic APM FAQs

New Relic APM is Application Performance Monitoring (APM) Tools. New Relic APM offers the following functionalities:

  • Dashboard
  • Alerts (Notifications)
  • Event-based Notification
  • Uptime Reporting
  • Web Defacement Monitoring
  • API Monitoring
  • Event Logs
  • Mobile User Monitoring
  • Page Speed Monitoring
  • Real-user Monitoring
  • Synthetic Transaction Monitoring
  • Application Performance Metrics

Learn more about New Relic APM features.

Yes, New Relic APM provides API.

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New Relic APM Reviews

OVERALL RATING
4.4
Based on 354 Rating(s)
Rating Distribution
  • 44.4 %
  • 55.6 %
  • 0 %
  • 0 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
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Avinash M
Avinash MSource : g2crowd.com
(Reviewed on 19 August 2020) "New Relic is very useful in tracking system performance at a glance."

What do you like best?

New Relic Api stats and apdex score which helped me to improve system performance.

Apdex score is very helpful and it also shows the seperate stats of all the stacks being used in the application.

What do you dislike?

There is no AI enabled auto suggestions to fix the issue like dynatrace

Recommendations to others considering the product:

It's a very trusted and proven performance so you can give it a try.

As it will save a lot of time of a developer as well as the organisation and make the system healthy and highly available.

It's interface is very user-friendly.

What problems are you solving with the product? What benefits have you realized?

Improved API performance.

Helped the organisation to manage system health to made it highly available. And also it helps a developer to troubleshoot the problem very easily.

...more
Srividya C
Srividya CSource : g2crowd.com
(Reviewed on 17 August 2020) "Excellent APM tool."

What do you like best?

Excellent APM tool. This helps me in troubleshooting and validating performance metrics.

What do you dislike?

Nothing applicable as of now. Once I get it, i'll provide the details.

What problems are you solving with the product? What benefits have you realized?

troubleshooting and validating performance metrics.

...more
Administrator in Retail
Administrator in RetailSource : g2crowd.com
(Reviewed on 09 August 2020) "NewRelic APM"

What do you like best?

Application Process Monitoring including JVM, Heap Memory, Non-Heap Memory, Application insight memory consumption.

Easy to use

Accurate Result

What do you dislike?

Everything is so perfect and smooth without any difficulty

Recommendations to others considering the product:

Great tool for monitoring purpose and insight of application monitoring

What problems are you solving with the product? What benefits have you realized?

Memory Leakage issue

JVM Tunning

...more
Hemant K
Hemant KSource : g2crowd.com
(Reviewed on 07 August 2020) "APM is best in class"

What do you like best?

Ease with which APM agents can be configured and give deep application insights is what I find best in it

What do you dislike?

I would like more application support for eg. Ruby etc to be there

Recommendations to others considering the product:

I advise everyone to give a shot at this beautiful product which would definitely help you debugging your application

What problems are you solving with the product? What benefits have you realized?

More or less we deal with application deadlocks and API queries with 4xx and 5xx errors

...more
User in Retail
User in RetailSource : g2crowd.com
(Reviewed on 28 March 2020) "Good and essential tool for monitoring purpose"

What do you like best?

Ease of access,

graphs are shown with all the details, it makes it easier to understand.

Server login is not required every time to check the details.

What do you dislike?

Global search is not possible, rest everything is fine

Recommendations to others considering the product:

Good tool for monitoring purpose

What problems are you solving with the product? What benefits have you realized?

Able to handle all the monitoring related activities on this tool. Server login is not every time required to check details.

Can link this tool to other ticketing softwares

...more
Quin C
Quin CSource : g2crowd.com
(Reviewed on 30 November 2019) "Is Ultimately Used For App Performance Monitoring Such A Great A Tool Is APM."

What do you like best?

I like this user interface more, because it allows you to know things quickly and we get accurate information on our software and servers. Online payment time, error rate, apdex, throghput etc. can be displayed.

What do you dislike?

I really don't get these logs when I want to search some page sections or database logs. What I recommend to modern APM artifacts is to include only the logs for site and database operations. get some web-transaction lag according to the current schedule that we must resolve.

Recommendations to others considering the product:

I would just like to go with the latest relic for your application, you will never get such a nice product since it has an amazing Interface that is easy to understand. Those who have started can get new relic products for better monitoring of application performance.

What problems are you solving with the product? What benefits have you realized?

Specific quality metrics for every aspects of the system are given in the application monitorings of New Relic. Manage software in real time. This means that the response time is that if the web transaction time peaks and you may check in transactions, if you want this transaction time to be available. Eventually, you can use this new relic APM for application management, which I recommend for anyone who wants to start up the companies, even if you have mistakes, tests, synthetics, your software and too many stuff that you can test in the new relic APM.

...more
Sophie H
Sophie HSource : g2crowd.com
(Reviewed on 20 November 2019) "Implementation And Configuration Is Easy."

What do you like best?

The use of New Relic makes software debugging very simple.

What do you dislike?

I enjoyed everything from now on. I didn't find anything dissimilar.

Recommendations to others considering the product:

We, as an organization, use our own application with New Relic. The group heard about the application's error rates.

What problems are you solving with the product? What benefits have you realized?

As a DevOps QA, New Relic experience is outstanding. The overall Web Server transactions, application error and Postgres (SQL) transaction errors were discovered from New Relic. Via New Relic, I can quickly address where and why the request failed. The application was immediately understood by New Relic. There are very excellent demos and videos available.

...more
Fred
FredSource : financesonline.com
(Reviewed on 30 September 2019) New Relic is the shortcut to a better website

PROS & CONS

What are the best aspects of this product?

We were on the long run looking for a tool which can really improve the performance of our websites. We left this problem in the past with New Relic, and we have great servers to prove that it is actually working. I’ve honestly never used a better tool for the purpose!
Our company is an admirer of their detail accuracy, knowing as much as the timeline of a triggered webpage (we know exactly how much it takes for data to be presented to users, and we can interpret every delay accurately). The ultimate result is full exposure of dysfunctional codes and queries, and you won’t be sitting on the fence too long before asking a dev team to deal with it. I must say I’d be lost without these New Relic’s reports.
Obviously, code optimization doesn’t carry the can for every webpage’s malicious performance, but in case it does we know it. That’s why we rely on New Relic so badly: the review features are the best they can get.
It really helps. It just does!

What aspects are problematic or could work better?

I was thinking about this, but nothing crossed my mind. I think all features work well. Maybe they should be more innovative in terms of availability, a mobile app or a Mac version, per se. The tool is so good that I think everyone should be able to track performance with it, wherever they are. I would really like those versions for myself.

What specific problems in your company were solved by this product?

The company reviews the performance of our websites, with different numbers of users accessing it simultaneously. We have a clear overview of the performance of our codes, and we fix dysfunctional ones almost immediately.

Are you a current user of this product?

Yes

...more
User in Internet
User in InternetSource : g2crowd.com
(Reviewed on 29 August 2019) "Great tool for server performance metrics"

What do you like best?

Its clear graphics and reporting, very easy to understand and take actions from it

What do you dislike?

some features are not easy to discover, some onboarding feature can be implemented

What problems are you solving with the product? What benefits have you realized?

performance improvements

...more
Fabio Junior d
Fabio Junior dSource : g2crowd.com
(Reviewed on 02 August 2019) "Great Features And A Must Have Infrastructure Monitor."

What do you like best?

Help the devops team to act faster in any annomaly showed in graphics.

What do you dislike?

I have no comments about this. The NewRelic APM is the most important monitor for our apps.

Recommendations to others considering the product:

To test the NewRelic Infrastructure before other tools

What problems are you solving with the product? What benefits have you realized?

I have an early experience with NewRelic in another company that i worked and when i founded my startup, i implemented NewRelic in my project.

...more
Read All Reviews

Videos on New Relic APM

Introduction to New Relic APM
Introduction to New Relic APM

New Relic APM Screenshots

New Relic APM screenshot
New Relic APM screenshot
New Relic APM : Time-Consuming Transactions screenshot
New Relic APM : Cross Application Tracing screenshot
New Relic APM : Transaction Breakdown screenshot
New Relic APM : Distributed Tracing screenshot
New Relic APM : Deployment Analysis and History screenshot
New Relic APM : Time Spent in DB Calls screenshot
New Relic APM screenshot
New Relic APM screenshot
New Relic APM screenshot
New Relic APM : Time-Consuming Transactions screenshot
New Relic APM : Cross Application Tracing screenshot
New Relic APM : Transaction Breakdown screenshot
New Relic APM : Distributed Tracing screenshot
New Relic APM : Deployment Analysis and History screenshot
New Relic APM : Time Spent in DB Calls screenshot

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Disclaimer

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