Browse Software
List Your Product
Loading...

About Spike.sh

Spike.sh software is a platform used to manage incidents and monitor the services to resolve and increase customer satisfaction. Receive alerts on Phone calls, SMS, Email and Slack. Identify activity log of alerts and can reassigns incidents to team to measure the performance of teams. Generate reports in form of Graphs to understand repeated incidents and fix them in minutes. Small, Medium companies make use of the software.

Screenshots & Videos

Spike.sh screenshot
Spike.sh screenshot

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    71%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • NA

Modes of Support

  • Business Hours, Online

Spike.sh Features

Incident Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%

Auto-Assign (Incidents)

Escalates the incidents to relevant teams based on past events or response time

Real-time Dashboard

Provides easy visualization of the latest data

Root-cause Diagnosis

Conducts a Root-cause analysis to counter the gaps

Incident Prioritization

Sets priority levels by considering the severity and impact of incidents

Enriched Notifications

Stakeholders receive rich and relevant notifications gathered from multiple channels.

Audit Trail

A record of changes made in chronological order of a user or activity

Incident Reporting

Helps in recording details of any unusual event that might occur at a project or job

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Safety Management

Precautionary measure to ensure the risks are estimated and mitigated

Disaster Recovery

Helps to resume the IT infrastructure quickly after a disruption

CAPA

Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Spike.sh Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 06/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Spike.sh Pricing.

Spike.sh Alternatives

View All Spike.sh Alternatives

Spike.sh Reviews

User Rating

4/5 (Based on 1 Ratings)

Ratings Distribution

  • Excellent

    0%
  • Very Good

    100%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Spike.sh?

Be The First One To Review!

Write a Review

Spike.sh Screenshots

Spike.sh FAQs

What is Spike.sh used for?

Spike.sh is Incident Management Software. Spike.sh offers the following functionalities:

  • Auto-Assign (Incidents)
  • Real-time Dashboard
  • Root-cause Diagnosis
  • Incident Prioritization
  • Enriched Notifications
  • Audit Trail
  • Incident Reporting
  • Ticket Management
  • Task Management

Learn more about Spike.sh features.

Does Spike.sh provide API?

No, Spike.sh does not provide API.

Spike.sh Contact

Vendor Details

Pune, India Founded : 2019

Contact Details

Not available

https://spike.sh/

Social Media Handles

Grid Report for Spike.sh

Loading...

Spike.sh Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed