Home/Incident Management Software/AlertOps
Updated on: January 26, 2022

What is AlertOps ?

Visit Website
AlertOps - Incident Management Software
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

AlertOps

Automate incident response with real-time operational intelligence
(53 Ratings) Write Review

AlertOps is a real-time, smart, automated incident management solution that integrates everything you need to quickly analyse, react, communicate, resolve, and improve issues within your system. With AlertOps, you can make use of strong no-code setup features like escalating alerts across service teams, enriching alerts and mapping custom data through Open API, and integrating with ITSM and ChatOps tools for simple collaboration and resolution. AlertOps dynamically routes alerts depending on time of day, issue type, customer or support history. It generates, closes, and amends tickets automatically or with a single click and you can use preset rules and sequences to trigger templated stakeholder notifications. To detect, prioritise, and handle issues, you can easily integrate with monitoring, ITSM, and ChatOps technologies with AlertOps. Users can use AlertOps’s open API to enhance their notifications and automate processes without having to write any code. It also offers flexible On-Call schedules that enable your company to notify the appropriate personnel at the appropriate time. Additionally, the platform offers enterprise reporting and dashboards that let you monitor team and business performance.

AlertOps Features Show All Features

AlertOps Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Bloomingdale, Illinois / +1 844-292-8255
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Incident Management Software
Get a Custom Quote for You
Get Your Free Quote
Get Your Free Quote
By clicking the button above, you agree to the Privacy Policy and permit SaaSworthy and related vendors to contact you at the information provided.

AlertOps Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
MONTHLY YEARLY
Starter Pack
Free

Easy on-call scheduling, unlimited API calls, enriched alerts & online help

Features

  • Mobile App (iOS/Android)
  • E-mail and Push Notifications : Unlimited
  • SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice
  • account-wide
  • SMS and Voice Notifications (International) : 75 SMS / 25 Voice
  • account-wide
  • Team-Based Organization : Unlimited
  • Advanced On-Call Scheduling
  • Automated Escalations
  • No-Code Open API
  • Monitoring Integrations
  • ChatOps Integrations
  • Advanced Permissions
  • Role-Based Security : Preset Roles
  • Billing Administration User
  • Alert Prioritization and Deduplication
  • Enriched Alerts
  • Alert Lifecycle Tracking
  • API Requests : Unlimited
  • Data Retention : 3 Months
  • Help Center (Online)
Standard
$5 /User/Month
Billed Yearly

Alerting and on-call scheduling for small teams (up to 10 users)

Features

  • Mobile App (iOS/Android)
  • E-mail and Push Notifications : Unlimited
  • SMS and Voice Notifications (US/Canada) : Unlimited
  • SMS and Voice Notifications (International) : 25 Phone & 25 SMS Notifications per user / month (additional notifications are $0.35 per notification)
  • Team-Based Organization : Unlimited
  • Advanced On-Call Scheduling
  • Automated Escalations
  • No-Code Open API
  • Monitoring Integrations
  • ChatOps Integrations
  • Advanced Permissions
  • Role-Based Security : Preset Roles
  • Billing Administration User
  • Alert Prioritization and Deduplication
  • Enriched Alerts
  • Downloadable Reports
  • Alert Lifecycle Tracking
  • API Requests : Unlimited
  • Data Retention : 3 Months
  • Help Center (Online)
  • Chat and Email Support
Premium
$15 /User/Month
Billed Yearly

Advanced incident response automation for teams

Features

  • Mobile App (iOS/Android)
  • E-mail and Push Notifications : Unlimited
  • SMS and Voice Notifications (US/Canada) : Unlimited
  • SMS and Voice Notifications (International) : Unlimited
  • Heartbeat Monitoring
  • Team-Based Organization : Unlimited
  • Advanced On-Call Scheduling
  • Automated Escalations
  • No-Code Open API
  • Monitoring Integrations
  • ChatOps Integrations
  • ITSM and Outbound Integrations
  • Advanced Permissions
  • Role-Based Security : Preset Roles
  • Billing Administration User
  • Single Sign-On (SSO)
  • Live Call Routing Phone Number : $10 per number/month (1 number free)
  • US/Canada Live Call Routing : $0.10 per min (100 minutes free/month)
  • International Live Call Routing : $0.35 per min
  • Alert Prioritization and Deduplication
  • Workflows (Customized Workflows) : Limited
  • Alert Delay and Suppression
  • Central Notification Rules
  • Dynamic Routing
  • Enriched Alerts
  • Incident Opt-Out
  • Custom Alert Mapping
  • Custom Actions
  • Downloadable Reports
  • Alert Lifecycle Tracking
  • Operations Dashboard
  • Alert and Notification Reports
  • Incident Management Reports
  • API Requests : Unlimited
  • Data Retention : 1 Year
  • Help Center (Online)
  • Chat and Email Support
Enterprise
$23 /User/Month
Billed Yearly

Major incident management for enterprise needs

Features

  • Mobile App (iOS/Android)
  • E-mail and Push Notifications : Unlimited
  • SMS and Voice Notifications (US/Canada) : Unlimited
  • SMS and Voice Notifications (International) : Unlimited
  • Heartbeat Monitoring
  • Team-Based Organization : Unlimited
  • Advanced On-Call Scheduling
  • Automated Escalations
  • No-Code Open API
  • Monitoring Integrations
  • ChatOps Integrations
  • ITSM and Outbound Integrations
  • Advanced Permissions
  • Role-Based Security : Unlimited Customizable Roles
  • Billing Administration User
  • Single Sign-On (SSO)
  • Stakeholder Communications
  • Live Call Routing Phone Number : $10 per number/month (1 number free)
  • US/Canada Live Call Routing : $0.10 per min (100 minutes free/month)
  • International Live Call Routing : $0.35 per min
  • Alert Prioritization and Deduplication
  • Workflows (Customized Workflows) : Unlimited
  • Alert Delay and Suppression
  • Central Notification Rules
  • Dynamic Routing
  • Dynamic Grouping
  • Enriched Alerts
  • Incident Opt-Out
  • Custom Alert Mapping
  • Custom Actions
  • Manual Alerting
  • Message Templates
  • Conference Bridge Access
  • Downloadable Reports
  • Alert Lifecycle Tracking
  • Operations Dashboard
  • Alert and Notification Reports
  • Incident Management Reports
  • API Requests : Unlimited
  • Data Retention : Unlimited
  • Help Center (Online)
  • Chat and Email Support
  • 24x7 Critical Response Support
  • Extended Proof of Concept
  • White-Glove Onboarding
Custom
Custom

The software offers Custom pricing plan on basis of request.

  • Non-Production Environment
  • Extended Proof of Concept
  • White-Glove Onboarding
Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 15/09/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about AlertOps pricing.

AlertOps Alternatives AlertOps Alternatives

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
PagerDuty
(777 RATINGS)
PagerDuty PagerDuty helps users build real-time engineering culture, so they are even more responsive to... read more
Visit Website
AlertOps vs PagerDuty
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Opsgenie
(267 RATINGS)
Opsgenie Opsgenie is an on-call and alert management software. The tool is integrated with more than 200... read more
Visit Website
AlertOps vs Opsgenie
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
xMatters
(256 RATINGS)
xMatters xMatters is a service reliability platform that enables DevOps, SREs and operations teams to... read more
Visit Website
AlertOps vs xMatters
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
OnPage
(138 RATINGS)
OnPage OnPage is a secure smartphone app for incident alert management that allows response teams to... read more
Visit Website
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
VictorOps
(85 RATINGS)
VictorOps VictorOps is an incident management solution that is designed and built purposely for DevOps teams,... read more
Visit Website
AlertOps vs VictorOps
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Moogsoft
(41 RATINGS)
Moogsoft Moogsoft is an AIOps and observability platform for ITOps and DevOps, providing intelligent... read more
Visit Website
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
CloudFabrix
CloudFabrix CloudFabrix is a provider of application analytics and intelligence for cross-layer and... read more
Visit Website
AlertOps vs CloudFabrix
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Spike.sh
Spike.sh Spike.sh software is a platform used to manage incidents and monitor the services to resolve and... read more
Visit Website
AlertOps vs Spike.sh
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Squadcast
(107 RATINGS)
Squadcast Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts,... read more
Visit Website
AlertOps vs Squadcast
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Blameless
(1 RATINGS)
Blameless Blameless is the industry's first end-to-end SRE platform that allows teams to enhance system... read more
Visit Website

Videos on AlertOps

AlertOps | New Website Launch | Incident Response | Alert Management | Master the Unexpected
AlertOps | New Website Launch | Incident Response | Alert Management | Master the Unexpected
AlertOps | Modern Incident Response | Master the Unexpected
Master the Unexpected | Optimize Incident Response | Incident Management | Automated Escalations

AlertOps FAQs

AlertOps is Incident Management Software. AlertOps offers the following functionalities:

  • Task Management
  • Ticket Management
  • Incident Reporting
  • Audit Trail
  • Disaster Recovery
  • Enriched Notifications
  • Incident Prioritization
  • Real-time Dashboard
  • Safety Management
  • Auto-Assign (Incidents)

Learn more about AlertOps features.

Yes, AlertOps provides API.

Customers

NHS
NHS
Intel
Intel
Macy's
Macy's
Deloitte
Deloitte
DC.gov
DC.gov
BHP
BHP
Accenture
Accenture
AAA
AAA
AtoS
AtoS
Sanofi
Sanofi
The University of Memphis
The University of Memphis
LouMalnatis
LouMalnatis

AlertOps Integration

SolarWinds Service Desk
(786 RATINGS) Service Desk Software
92%
Panopta
Network Monitoring Software
86%
Rackspace CDN
(98 RATINGS) Content Delivery Network (CDN) Software
94%
Microsoft Teams
(21978 RATINGS) Collaboration Software
81%
Netcrunch
Network Monitoring Software
81%
Splunk Cloud
(88 RATINGS) Application Performance Monitoring (APM) Tools
98%
Statuspage
(26 RATINGS) Hosted Status Page Software
98%
New Relic APM
(382 RATINGS) Application Performance Monitoring (APM) Tools
98%
GitHub
(2452 RATINGS) Application Development Software
98%
Grafana
(35 RATINGS) Dashboard Software
72%
Errorception
Bug Tracking Software
93%
Microsoft Azure
(773 RATINGS) Application Development Software
95%
AppDynamics
(473 RATINGS) Application Performance Monitoring (APM) Tools
86%
Zendesk Support
(3480 RATINGS) Help Desk Software
LogicMonitor
(537 RATINGS) New SaaS Software
95%
Nagios XI
(15 RATINGS) Network Monitoring Software
96%
Zabbix
(321 RATINGS) Network Monitoring Software
88%
Monitis
(14 RATINGS) Application Performance Monitoring (APM) Tools
93%
StatusCake
(12 RATINGS) Website Monitoring Software
88%
Observium
(11 RATINGS) Network Monitoring Software
94%
Airbrake
(42 RATINGS) Bug Tracking Software
93%
Freshdesk
(5352 RATINGS) Help Desk Software
98%
Datadog APM
(382 RATINGS) Application Performance Monitoring (APM) Tools
87%
Moogsoft
(41 RATINGS) Incident Management Software
Freshservice
(1443 RATINGS) Service Desk Software
83%
Cherwell Asset Management
(15 RATINGS) IT Asset Management (ITAM) Software
85%
Spiceworks Network Monitor
(39 RATINGS) Network Monitoring Software
98%
Uptime Robot
(47 RATINGS) Website Monitoring Software
97%
Dynatrace
(1093 RATINGS) Application Performance Monitoring (APM) Tools
Server Density
(5 RATINGS) New SaaS Software
98%
PRTG Network Monitor
(1323 RATINGS) Network Monitoring Software
90%
Sumo Logic
(318 RATINGS) Application Performance Monitoring (APM) Tools
98%
Jira
(6530 RATINGS) Product Management Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com