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About ResQ

ResQ is the ultimate reporting and incident resolution tool for any business. The Slack integration allows seamless communication and speedy resolution of incidents right within existing Slack channels- no need to switch applications or interfaces. Because ResQ provides real-time updates, users can quickly and effectively resolve incidents as they arrive. And once the incident is over? Postmortems (retrospectives) are just a few clicks away with the easy-to-use web dashboard. Through postmortems, businesses can review the facts around an incident or issue, determine root causes and take steps to avoid similar issues in the future. ResQ makes it easier than ever for professionals to communicate when needed and make sure chances for improvement are identified afterward. Get the peace of mind that comes from knowing every issue is resolved professionally with ResQ today.

Screenshots & Videos

ResQ dashboard demo
ResQ Incident management demo

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    63%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

ResQ Features

Incident Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%

Auto-Assign (Incidents)

Escalates the incidents to relevant teams based on past events or response time

Real-time Dashboard

Provides easy visualization of the latest data

Root-cause Diagnosis

Conducts a Root-cause analysis to counter the gaps

Incident Prioritization

Sets priority levels by considering the severity and impact of incidents

Enriched Notifications

Stakeholders receive rich and relevant notifications gathered from multiple channels.

Disaster Recovery

Helps to resume the IT infrastructure quickly after a disruption

CAPA

Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Incident Reporting

Helps in recording details of any unusual event that might occur at a project or job

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Safety Management

Precautionary measure to ensure the risks are estimated and mitigated

Audit Trail

A record of changes made in chronological order of a user or activity

ResQ Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 26/04/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ResQ Pricing.

ResQ Alternatives

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ResQ Reviews

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ResQ Screenshots

ResQ FAQs

What is ResQ used for?

ResQ is Incident Management Software. ResQ offers the following functionalities:

  • Auto-Assign (Incidents)
  • Real-time Dashboard
  • Root-cause Diagnosis
  • Incident Prioritization
  • Enriched Notifications
  • Disaster Recovery
  • CAPA
  • Incident Reporting
  • Ticket Management
  • Task Management

Learn more about ResQ features.

Does ResQ provide API?

No, ResQ does not provide API.

ResQ Contact

Vendor Details

Not available

Contact Details

Not available

https://www.resqlabs.com/

Social Media Handles

Grid Report for ResQ

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