ProProfs Chat Pricing: Cost and Pricing plans

ProProfs Chat Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Live Chat Software

The Average Cost of a basic Live Chat Software plan is $19 per month.
ProProfs Chat pricing starts at $10/month, which is 47% lower than similar services.
61% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

ESSENTIALS $10.00 $15.00 per user / month

Features

Operator: 1
Unlimited Chats
Departments & Groups: 3
Domains: 1
Web, Mobile & Desktop App
Chat History: 1 Year
Visitor Tracking
Ticketing
Ratings & Surveys
Canned Responses: Basic
Reports: Basic
Customize Logos and Colors
White Label: Addon
Customer Support: Premium Support

All plan Features

Canned Responses
Chat Transcripts
Real-Time Chat
Real-Time Visitor Monitoring
Chat Window Customization
Multiple Chat Sessions
Operator/Visitor Typing Status
Chat Window Templates
Custom Chat Image

PREMIUM $15.00 $20.00 per user / month

Features

Operator: 1
Unlimited Chats - Unlimited
Departments & Groups: Unlimited
Domains: 3
Web, Mobile & Desktop App
Chat History: Unlimited
Visitor Tracking
Ticketing
Ratings & Surveys
File Transfer
Inactivity Timeout
Greetings & Announcements
Canned Responses: Advanced
Supervise Chats
Chat Routing
Reports: Advanced
Customize Logos and Colors
Multiple Languages
Escalations & Transfer
Call Back
Advanced Customization
Supervisor Dashboard
Audit & Admin Controls
White Label: Addon
Integrations: Basic
Customer Support: Premium Support

All Plans Include

Canned Responses
Chat Transcripts
Real-Time Chat
Real-Time Visitor Monitoring
Chat Window Customization
Multiple Chat Sessions
Operator/Visitor Typing Status
Chat Window Templates
Custom Chat Image

ENTERPRISE Custom

Features

Unlimited Chats
Departments & Groups: Unlimited
Domains: Unlimited
Web, Mobile & Desktop App
Chat History: Unlimited
Visitor Tracking
Ticketing
Ratings & Surveys
File Transfer
Inactivity Timeout
Greetings & Announcements
Canned Responses: Advanced
ProProfs Help Desk: Custom
ProProfs Knowledge Base & FAQs: Custom
ProProfs Survey maker: Custom
Supervise Chats
Chat Routing
Reports: Advanced
Customize Logos and Colors
Multiple Languages
Escalations & Transfer
Call Back
Advanced Customization
Supervisor Dashboard
Audit & Admin Controls
API & Single sign-On
White Label: Addon
Custom License, Enterprise Security & Ownership
Vault
Integrations: Advanced + Custom Integrations
Customer Support: Onboarding & Success Manager

All Plans Include

Canned Responses
Chat Transcripts
Real-Time Chat
Real-Time Visitor Monitoring
Chat Window Customization
Multiple Chat Sessions
Operator/Visitor Typing Status
Chat Window Templates
Custom Chat Image

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 25/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

ProProfs Chat FAQs

How much does ProProfs Chat cost?

The pricing for ProProfs Chat starts at $10.00 per user per month. ProProfs Chat has 2 different plans:

ESSENTIALS at $10.00 per user per month.
PREMIUM at $15.00 per user per month.

ProProfs Chat also offers a custom plan based on the customer's request.

Learn more about ProProfs Chat pricing.

Does ProProfs Chat offer a free plan?

No, ProProfs Chat does not offer a free plan.

Learn more about ProProfs Chat pricing.

Compare ProProfs Chat Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
ProProfs Chat	10	per month	per user		ProProfs Chat Pricing
LiveChat	16	per month	per user	+	LiveChat Pricing
LiveEngage	-	-	-	+	LiveEngage Pricing
Smartchat	49	per month	-	+	Smartchat Pricing
Let's Connect	275	per month	-	+	Let's Connect Pricing
Pure Chat	39	per month	per user	+	Pure Chat Pricing
Liveo.Chat	29	per year	-	+	Liveo.Chat Pricing
ChatFlow247	99	per month	-	-	ChatFlow247 Pricing
Zendesk Chat	-	-	-	-	Zendesk Chat Pricing
LinkedChat	9	per month	-	+	LinkedChat Pricing

Free Software Alternatives to ProProfs Chat

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

tawk.to A free and easy way to communicate with your customers read more

4.1 284 user ratings

Get Free Advice ProProfs Chat Vs tawk.to

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

JivoChat Generate revenue by connecting clients from anywhere read more

4.2 147 user ratings

Get Free Advice ProProfs Chat Vs JivoChat

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Crisp Chat with your visitors with a personal touch read more

4.4 201 user ratings

Get Free Advice ProProfs Chat Vs Crisp

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Userlike The ideal real-time chat platform read more

4.6 573 user ratings

Get Free Advice ProProfs Chat Vs Userlike

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartsupp A fully customizable live chat software read more

4.7 598 user ratings

Get Free Advice ProProfs Chat Vs Smartsupp

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Provide Support Enhance Support and Set Up Live Chat in Three Steps read more

4.6 111 user ratings

Get Free Advice ProProfs Chat Vs Provide Support

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshchat Modern messaging software with live chat facility read more

4.6 775 user ratings

Visit Website ProProfs Chat Vs Freshchat

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Tidio All-in-one AI customer service software read more

4.7 215 user ratings

Get Free Advice ProProfs Chat Vs Tidio

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickDesk Integrated live chat and help desk software solution read more

4.1 120 user ratings

Get Free Advice ProProfs Chat Vs ClickDesk

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chaport A seamless multi-channel live chat and chatbot software read more

4.8 57 user ratings

Get Free Advice ProProfs Chat Vs Chaport

ProProfs Chat Alternatives

View All ProProfs Chat Alternatives

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sponsored

Zendesk Support Suite Zendesk AI-powered live chat software read more

4.3 6,579 user ratings

Get Free Trial

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LiveChat A feature-rich live chat software read more

4.5 1,736 user ratings

Get Free Advice ProProfs Chat Vs LiveChat

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LiveEngage Impress your website visitors with LiveEngage read more

3.9 417 user ratings

Get Free Advice ProProfs Chat Vs LiveEngage

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartchat A AI-powered Live Chat Software Solution read more

Get Free Advice ProProfs Chat Vs Smartchat

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Let's Connect Connect with your customers read more

5 9 user ratings

Get Free Advice ProProfs Chat Vs Let's Connect

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pure Chat Never let your visitors’ queries go unanswered read more

4.5 349 user ratings

Get Free Advice ProProfs Chat Vs Pure Chat

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Liveo.Chat Chat with Customers read more

Get Free Advice ProProfs Chat Vs Liveo.Chat

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatFlow247 Generate Leads with Live Chat Software read more

5 1 user ratings

Get Free Advice ProProfs Chat Vs ChatFlow247

Zendesk Chat live chat software that improves customer engagement read more

4.5 432 user ratings

Get Free Advice ProProfs Chat Vs Zendesk Chat

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LinkedChat The most effective way to help your customers read more

4.5 56 user ratings

Get Free Advice ProProfs Chat Vs LinkedChat

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Intercom Helps sales and marketing professionals to acquire customers read more

4.5 3,861 user ratings

Get Free Advice ProProfs Chat Vs Intercom

ProProfs Chat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Call Me Option

Allows your visitors to speak to your agents directly over the phone