Splashtop Remote Support

About Splashtop Remote Support

Splashtop Remote Support is endpoint management and remote support software developed specifically for MSPs to facilitate easy connection of their client’s computers with remote access. It simplifies the process of remotely accessing, monitoring, and managing several computers. It is an ideal software for entrepreneurs, corporate teams, and IT professionals as it allows them to make use of its features to control their systems remotely, and hassle-free. Splashtop is a high-tech, powerful, and dependable remote desktop connectivity manager. It's tailored to managed service providers, IT experts, and help desk personnel. Splashtop Remote Support uses a strong high-performance engine to provide the best possible experience. You can also use it to simultaneously see numerous remote screens from multi-monitor setups. Security features such as TLS and 256-bit AES encryption, device authentication, and two-step verification secures all remote sessions. User satisfaction with Splashtop remote access is at an all-time high. It is the best in the market and has no competition. You can use choose this amazing product without an iota of doubt. You get a free trial, a mobile application for iOS, Android, Mac, and Windows, and some affordable premium plans starting at just $25 per month.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $25.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

86%
Momentum

62%
Popularity

81%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

Splashtop Remote Support Features

Show Feature Explanation

Show Missing Features

Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Feedback Collection

Helps in collecting feedback from users to assess the support

Splashtop Remote Support Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Remote Support Plus $25.00 $25.00 per month

$299 billed Yearly for 25 computers

Features

Unlimited technicians
Unlimited concurrent sessions
Fast remote access
Unattended support
Attended support
Endpoint security
File transfer(including Drag-and-Drop)
Remote print
Chat
Remote wake
Remote reboot
Session Recording
Multi monitor support, including multi-to-multi
Priority technical support and more

Add-on : Bitdefender Endpoint Security with Splashtop

5-100 Endpoint : $1.20 per Endpoint per Month ($1.50 value)
105-3000 Endpoint : $0.99 per Endpoint per Month ($1.50 value)
3000+ : custom

Based upon the Number of Computers, the Pricing plan varies. For further details, contact the vendor.

Remote Support Premium $40.00 $40.00 per month

$479 billed Yearly for 25 computers

Features

Includes features of Remote Support Plus plan, plus
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Includes features of Add-ons

Based upon the Number of Computers, the Pricing plan varies. For further details, contact the vendor.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 03/10/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Splashtop Remote Support Pricing

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Splashtop Remote Support Reviews

User Rating

4.7/5 (Based on 448 Ratings)

Rating Distribution

Excellent
73.4%
Very Good
23%
Average
1.3%
Poor
0.4%
Terrible
1.8%

User Sentiments

Ease of Use, Fast Connection Speeds, Reliable Remote Access, Cost-Effective Pricing

Occasional Software Crashes, Mobile App Limitations, Inconsistent Remote Printing Functionality, Technical Limitations with Third-Party Integrations

Do You Use Splashtop Remote Support?

Write a Review

Review Summary

Splashtop Remote Support is generally well-received by users. Reviewers appreciate its ease of use, reliability, and wide range of features for remote desktop access and support. The software is praised for its fast connection speeds, simple user interface, and compatibility with various devices. Additionally, Splashtop's customer support is often commended for being responsive and helpful. However, some users have reported occasional connection issues and difficulties with certain features. Overall, Splashtop Remote Support is considered a reliable and user-friendly solution for remote access and support.

Pros

Easy to use and userfriendly interface for seamless remote control sessions.
Supports remote access to computers and devices from any location with an internet connection.
Offers secure and reliable data transfer, ensuring the privacy and integrity of data during remote sessions.
Crossplatform compatibility allows remote access to Windows, Mac, iOS, and Android devices.

Cons

Occasional performance issues and lags during remote sessions, especially with low bandwidth connections.
Limited features for advanced users, such as scripting and customization options.
Some users have reported difficulties with transferring large files during remote sessions.
High pricing compared to some competing remote access solutions.